The live chat box isn't working?! It won't let me click on it and start a chat?
The live chat box isn't working?! It won't let me click on it and start a chat? EE have somehow managed to cancel my contract so my phone is saying no service so I can't call you guys. I spoke to someone off my work phone earlier and she said to go and get a sim card from tesco which i have and she said all I will need to do is use the live chat to activate the sim card, but the live chat isnt working. Please PLEASE can someone help asap, I need a phone now
You can not start live chat yourself you have to be asked to live chat. But let's see if this helps
can you help with this.
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My iMessage isn't working it won't let me sign in, it says verifying then takes me back to the first page, it used to work then just randomly stopped, I've tried everything I can think of to fix it but nothing works help please
Hi Louis,
Thanks for visiting Apple Support Communities.
You may find some of the suggestions in this article helpful with troubleshooting your Messages login:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Best Regards,
Jeremy -
Hi I've had my iphone 5 about 8 months now and all of a sudden the other day it won't let me call or txt and won't let me receive them either, what can I do
Basics from the manual are restart, reset, restore from backup, restore as NEW. If none of these steps solves your problem, you probably have a hardware issue and will need to bring the phone to Apple.
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I have powerpoint for Mac on my imac. I can't seem to get the active text box function to work like it did on my PC. How can I insert an active textbox into a presentation that will allow me to type while presenting?
I've gotten a little further on this. The dynamic select is
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My phone randomly shut off. When I turned it back on it said it needed to restore, to plug it into itunes. When I did, and tried to restore it, it failed with a code 21. I have followed all the instructions, it still isn't working. I've uninstalled and reinstalled all that the steps told me to, I've updated everything in my computer. I don't know what else to do. My phone will just show the apple sign and the itunes plug in sign.
Hey Carolefromthelou,
The following link will provide steps on how to best remove all traces of iTunes from your PC and then reinstall it:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Welcome to Apple Support Communities!
Best,
Delgadoh -
I have just got an iPhone 4s on vodafone. I'm having problems with 3G, at the top it says Vodafone E, usually it would say 3G wouldn't it? At the moment my 3G isn't working. Anyone know what to do?
Yeah it does have that on/off switch and it's turned on. Siri won't work for some reason, I don't know if it's to do with this E thing?
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HT1430 Is there a way to turn off my iphone 4 if the button on top isn't working?
Is there a way to turn off my iphone 4 if the button on top isn't working?
http://www.youtube.com/watch?v=YTh4EGuDmO4
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I am using iPhone 4s with no sim card. My WiFi turned grey and isn't working. I've tried many methods like freezing and Resetting the network settings, still not working. Now what should I do? (iOS 7.1.2)
Put in a micro SIM (SIM need not be active) and
Restore from backup
Restore as new
http://support.apple.com/en-us/HT201252 -
I'm trying to create a new ichat Acc because for some reason the old one is not working, so I go to Create an Apple ID and start creating a new apple ID, when I submit the Acc it tells me that my Email address is already verified for another Apple ID and thats the only email address I have... What can I do?
There is no way to consolidate iTunes accounts.
Setting up an iPhone has never required creation of a new Apple ID.
You've apparently purchased content with both Apple ID's. Sign into the device with the correct Apple ID and sync the content. -
My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay for repairs in store because I didnt get the Apple care plan when I purchased it. Sprint said it may be a phone problem not sure if I should take it to Sprint or Apple...I just need my phone
I'm sorry to learn that you are not able to make/receive calls chelseabee! (ticket number removed) results indicate that there is no issues with the network or account provisioning. Since you have already done a hard reset http://vz.to/1gBkSJc (as per your post), I recommend exploring replacement options. If your phone is within the one year manufacturers' warranty we can provide a Certified Like New replacement http://vz.to/uyYF0o as long as no physical/liquid damage exist. If your phone has sustained physical/water damage and you have insurance, you can submit a claim to the insurance company online at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator -
When I insert an SD card into the iMac nothing happens. It worked until today, when I double clicked on the SD card icon on the desktop and then it disappeared! Cannot find in "Finder". iPhoto does not open upon inserting card. Reformatted card with device (camera). Used Time machine to restart computer before the double click occurence...did not lhelp. Any suggestions?
Have a look in Finder Preferences: Click on the desktop, Finder>Finder Preferences.General tab - is there a tick in "External Disks'? If not, tick it.
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My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected. We have tried holding the power and home button at the same time for several seconds, and the screen still stays black. Thanks!
Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!
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In iPhoto preferences >Advanced, I originally 'ticked' the "Importing: Copy items to the iPhoto Library" box. I have now installed a Drobo double back-up system and would like to delete these 'items' on my hard drive. Is this possible?
Not with iPhoto.
You can relocate the masters using Aperture if you're using the latest versions of both iPhoto and Aperture. However, if you're planning on using iPhoto going forward having the masters on one disk and the Library on another is not a good idea. Have a read of this
https://discussions.apple.com/thread/3062728?tstart=0 -
i upgraded my iphone 4 OS yesterday to ios 5, today morning my phone is not working, i am not able to click any button and also its not allowing me to switch off the phone and restart. Anyone having similar issues?
From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps! -
My ipod touch (geration 4) wont load my internet it just keeps giving me the loading sign. It was working perfectly fine untill yesterday for some random reason and now it wont load at all. Again it just gives me a loading sign and the wifi symbol wont come up.
Does the iPod connect to other networks?
Do other devices now connect?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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