The lock button and screen on my iphone 5 are broken, does apple repair this if the phone is under warranty?
The lock button and screen on my iphone 5 are broken, does apple repair this if the phone is under warranty?
Yes, if the screen is not cracked, this will be handled by Warranty. Cracked screen is Out of Warranty repair, and for iPhone 5 this will cost $229. For either, make Genius reservation or set up Service and take or send to Apple for resolution.
Similar Messages
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My iPhone recently dropped and it caused a huge chopin the upper right corner of my iPhone 4S' front screen. I have OCD, and this is very bothersome. How would I fix it? I am still in warranty.
I mean chip
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My iphone shuts off randomly and the button is too sensitive. Like I don't even press the lock button and it shuts off. Also when my finger barely rubs over the lock button, it shuts off too. This happened after the 7.1 update. It's on the iphone 5. Someone help me. I just want to fix this. Maybe if it's possible I can disable the lock button.
The lock button does not turn OFF the iPhone. It will give you a screen with the option to turn OFF the iPhone. Possibly the battery is faulty. Make Genius reservation and take iPhone to Apple store for free battery diagnostic testing and evaluation.
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My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!
Hello Kimbo1991,
It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Regards,
Sterling -
I have a Iphone 4s and it is currently updated to the newest software which i believe is IOS7.2 and the screen is black but sound comes out, but it sounds like my vloume is halfway turned up. i can recieve calls and send out calls, i just cant see through the screen. And i tried charging it and i tried pressing down the lock button and the home button, but still nothing seems to work.
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591 -
After 04 months of purchase of iphone 5 the lock button is too hard. At times its not working at all. The phone has been purchased in USA now I'm not getting service in India. After all whats the point in spending so much amount without any service.
The warranty says that Apple may restrict service of an iPhone to the country of sale, and any reliable salesperson will tell you that if you tell them that you plan to use the iPhone in another country. Such service restrictions are common with cellphones and are by no means limited to Apple's phones.
Sorry, but if your iPhone requires service, you will need to send it to someone you know in the US who can get it serviced and then send it back to you.
Regards. -
Hi i have a iPod 5th gen it ran out of charge so as you would i put it on charge however after 25 mins i went over to see it and it wont turn on what so ever. I have held in the lock button and theres no sign of it turning on. Can anyone help? Thanks
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
So , It was Late At Night And I Put My Ipad On The Chager , And When I Woke Up It Is Not Turning On , Or It Is Not Charging , I Tried To Reset It By Holding The lock button And The Home Button But It Is Not Working
Hello ipadisbroken,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Have a nice day,
Mario -
when i go to buy an app on my ipod touch, i click the buy button then the install button and it just keeps repeating itself then dissappears, why is this? help me please, i cant download no apps.
If you have iOS 3.1.3 then it is an Apple problem.
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I would like to create a simple vote form that members can hit the reply button and record their preference in a check box. Is this possible on iPad?
Go to the App Store and search on "Forms Management".
There are a lot of candidates. -
All of the birthday's and holidays on my iPhone are one day off.
All of the birthday's and holidays on my iPhone are one day off (one day early). I sync it with my iPad and my iPad is correct. Does anyone know why my iphone is one day off?
Go into Settings...Mail, Calendar and Contacts and siwtch off the Contacts section from the account in question.
The phone should ask you if you want to keep or erase the contacts stored on you phone.
However, if they aren't synched to anything and only exist on your iPhone, you'll have to delete them all one by one -
i already did the Hidding part and later moved the events and projects to the FCP events and projects folder . I still cannot share - keep getting this message "THE SHARE OPERATION 1080P FOR APPLE DEVICES (10 MBPS) HAS FAILED. Quicktime Error -50
I dont know what else to do to be able to share my project - I know i updated FCPX before i shared this project but i dont know what im doing wrongmasterpieces wrote:
later moved the events and projects to the FCP events and projects folder .
Can you explain in detail what you did?
Do any other shsre destinations complete? If not, do you get the same error message? -
I was updating my ipod touch to iso 6.1 (i think) and when my ipod restarted after the update it froze on the loading bar so i held the lock and home buttons down to restart my ipod it showed the apple logo for a few seconds then the screen went random colours. I tried to let the battery drain then plug it into the computer but it doesen't recognize it when i connect it.
Please help!!!Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How do I turn off my phone with a broken lock button and screen doesn't work?
my lock button broke a few months ago and I've been getting along fine without it due to assistive touch. Now, my screen won't work at all.. I can't slide it to open it, can't slide to power off .. only thing I can do is slide down the today thing at the top and slide it back up .. I can get siri to bring me to my password screen but I can't type it in .. any ideas on how to turn off or restart my phone seeing as I can't slide to power off? This happened over night so my phone is at 94% as of right now and I don't want to wait for it to die because that will take forever ..
Honestly the hard really right now to say what you can do. How long have you had the device? If it's under a year you can take it to apple store and they can switch it out for free. If it's over a year then it would be at a paid cost cause they can't fix that issue.
Hope this helps. -
How do I power off my phone when both the lock button and home button are malfunctioning?
My home button and lock button don't work. My screen is frozen and I need to know if there's a way that I can power off my phone or reset it.
Hold both down at same time for about 10-15 seconds and see if it restarts. If not, the battery will eventually die at which point it will shut down.
You'd need to get the phone repaired/replaced if your buttons are truly broken.
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