The lock button on my iphone 5 is broken and I want to replace it at an apple store but I haven't paid my phone bill for AT&T so my phone has no service. Can i still replace my iPhone 5 whether or not i have to activate my phone with AT&T? Help please

Earlier i meantioned that my lock screen was broken. That was a mistake its my lock button i apologize. But do i still have to pay for my phone bill and activate my AT&T account in order to replace my iPhone 5 at an apple store?? Or not because of the one-year warranty??

The lock button on my iPhone5 has also started acting up. Extremely annoying. I have to get it replaced, but I've dropped my phone once and there is a scratch on the top left corner of the phone, so I'm not sure what the warranty says about this situation.

Similar Messages

  • I want to make a purchase in apple store but they ask me to have 3letters in the name of my county (select province). All choices are only 2 letters like KL,SL... I don't know how can I do. Please

    I want to make a purchase in apple store but they ask me to have 3letters in the name of my county (select province). All choices are only in 2 letters like KL,SL... I don't know how can I do. Please

    What country did you specify?

  • HT201359 I just purchased for application online apple store but I haven't got service as I paid. How can I cancel or refund my purchased before?

    I just purchased for application online apple store but I haven't got service as I paid. How can I cancel or refund my purchased before? My id [email protected]

    I know it is not much money but it is about cheating! Apple opened a platform for innovation or for people rubbing each other?
    It should not be allowed that people put a fake app and charge money for it. That is bad busienss practice and damages Apple more than any body else. I only lost 1 dollar but will cost Apple much more since it made an unhappy customer who will say about her bad experience to at least 10 other people.

  • I'm able to login apple store ,and I want to buy a software in apple store, it requires me to answer security questions but I forgot that, after sevaral attmpts ,it was locked,it tells me that I must try after 8 hours.Is there any other option to solve?

    I'm able to login apple store ,and I want to buy a software in apple store, it requires me to answer security questions but I forgot that, after sevaral attampts ,it was locked,it tells me that I must try after 8 hours.Is there any other option to solve?

    http://www.apple.com/support/appleid/security/

  • My iPhone 5 has numerous problems and I want to take it to an apple store to get a replacement but it is under my dads name... Does he have to be there for me to replace it?

    Hi guys
    I recently just bought a new iPhone 5 and it is already having some problems like not receiving messages when it has told me I've received one, the side button is getting really stiff and hard to change to silent and it always goes into SOS only mode...
    I want to go to the apple store and get a replacement but it is under my dads name.. Does he have to be there for me to replace it?? Thanks

    I'd suggest you call the Apple Store and ask to make sure. They may insist on your father being present since the iPhone was purchased by him, but quite probably they won't care. They usually don't check ownership of the iPhone since many are purchased as gifts or sold to someone else.
    Regards.

  • I got my iPhone 4 in October, and the lock button just stopped working.

    I have never dropped my phone, and I keep it in its case. The lock button won't press down anymore, and I haven't had my phone long. I was wondering if there is any way Apple could fix this before I drive to the store. Thank you.

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Is there any way that you can reset an iPod Touch without using the lock button?

    Okay, so my lock button on my iPod is broken and my iPod is working kind of slow so i was wondering if there is any way that I can reset it without using my lock button?

    this is true assesive touch will not work i have to admit i did try using assessive touch

  • Will apple fix or replace my iphone 4 as the lock button is stuck and its a minor hardware issue ? Also if it was to be a replacement would it be a newer model as apple do not stock the 4 anymore ?

    Will apple fix or replace my iphone 4 as the lock button is stuck and its a minor hardware issue ? Also if it was to be a replacement would it be a newer model as apple do not stock the 4 anymore ?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • How can you reset an ipod if the lock button is broken?

    how can i reset my ipod if the lock button is broken?

    To reset the iPod without the hardware buttons,
    - Reset network settings: Settings>General>Reset>Reset Network Settings. All your wifi and bluetooth preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You will have to rejoin wifi networks and repair BT devices
    If you mean place in recovery mode then use on of these
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single ClickFor MAC or PC           
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too

  • My iPhone 4s won't turn on. The lock button is broken and I already tried plugging it into a power source

    I dropped it and it turned off. When the lock button worked I could just press the home and lock button down and the apple icon would appear. What do I do now? I already tried plugging it into my computer.
    Thanks!

    Not much you can do with a broken lock button.

  • My iphone doesnt want to start.all it shows is the apple icon.nothing more.i have tried holding the home button together with the lock button.what can i do .thanks

    my iphone 4 doesnt want to start . all it shows is the apple icon.i have tried holding the home button together with the lock button. nothing seems to work . please help.

    Plug the iPhone in with the Wall Charger. Then while plugged in do the Reset again, hold both Home and Power buttons until the iPhone Restarts. This usually begins to happen in less than 20 seconds time.
    If you this does not work you can try to Restore the Firmware on your iPhone. If you decide to do this, connect your iPhone to your computer with iTunes open. Hold both the Home and Power buttons until the iPhone is detected by iTunes in Recovery Mode, this takes about 20 seconds time. Restore your iPhone.
    If this does not work, you can try to Restore the Firmware on your iPhone in DFU Mode. Connect your iPhone to your computer with iTunes open. Hold both Home and Power buttons for exactly 10 seconds, release the Power Button and keep holding the Home Button until iTunes recognizes the iPhone in Recovery Mode, about 20 seconds more time. Restore the iPhone.
    If this does not work and you have Warranty or AppleCare Coverage take your iPhone to Apple for resolution of the problem.

  • HT1212 i have a iphone 8g and the lock button doesnt work and i forgot my password and i was wondering if anybody can help me??

    i have a iphone 8g and the lock button doesnt work and i forgot my password and i was wondering if anybody can help me??

    You will need to restore your iPhone, take a look at this link, http://support.apple.com/kb/HT1212

  • My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?

    My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?

    Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • The lock button on my iphone 4 is broken/jammed and i have forgot the passcode what should i do to get on to my phone

    How do i unlock my phone as i have forgotten the passcode and the lock button is broken so i cant press it what should i do about both as i watched youtube which told me to plug my iPhone into the computer but i couldn't press the lock button for itunes to sense it.

    http://support.apple.com/kb/ht1212
    If this won't work, you have no choice but to get the button repaired at an Apple Store.

  • The lock button and screen on my iphone 5 are broken, does apple repair this if the phone is under warranty?

    The lock button and screen on my iphone 5 are broken, does apple repair this if the phone is under warranty?

    Yes, if the screen is not cracked, this will be handled by Warranty. Cracked screen is Out of Warranty repair, and for iPhone 5 this will cost $229. For either, make Genius reservation or set up Service and take or send to Apple for resolution.

Maybe you are looking for

  • WLC 2504 N+1 HA SKU clone configuration

    Hi Team  I'm working in a couple of  WLC2504 deployment in a   N+1 HA SKU topology In both controllers the software version is  7.6 . We stablish the  N+1 HA configuration step by step like in this guide: http://www.cisco.com/c/en/us/td/docs/wireless

  • HP8600 default username and password

    I have a HP8600 officejet Pro and I am trying to setup scanning to a network folder. It keeps asking for a username and password. To my knowledge, there has never been one setup. Can someone tell me what the default username and password is please? M

  • Question for NABers or AE folks re: Motion 3's 3D

    Hi all, This question can probably be answered by those who saw Motion 3 at NAB or people who are familiar with other apps with 3D capability, but since I'm not one of them... Most of the examples in Apple's web videos (other than possibly particle e

  • Footage from HD 1080i in a 23.97 timeline.. help!

    Alright folks i'm working on a feature and have hit a snag and would like your help. We shot some of the footage on a sony hdr-fx1 and the rest in true 24p so thus are editing in a 720, 24p timeline. When I drop the footage I edited from the fx1 (edi

  • Sales Pricing in the Project Builder

    I'm using DP81 in order to create quotation (AP sales document type). How can I change the item quantity in it ? Saving the quotation from DP81 the quantity field is gray ; I'm not allowed to change quotation item quantity. Isn't it? Thanks Gabriella