The lock button on my Phone 5 has stopped working completely. It just will not work anymore so I have to rely on the auto-lock . Will apple replace me phone?

I have an Iphone 5 on contract with T-mobile/EE. The lock button on my Phone 5 has stopped working completely. It just will not work anymore so I have to rely on the auto-lock . Will apple replace my phone or do I ahve to take it back to T-mobile? It is just short of a year into a 24 month contract.

Yes; If it's under the one year hard ware warrnety and it doesn't have any damage on the device you can get it replaced, contact Apple ASAP

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HT4623 I just recently updated my iPhone 4 software from iOS 7.1 to iOS 7.1.1 and started from that time, my phone has only shown "No Service" and couldn't communicate anymore. I have been trying all the possible ways to sort it out but with no success.

Since I have updated my iPhone 4 iOS 7.1 to iOS 7.1.1, my phone doesn't have any communication anymore. I have tried to take out my Sim card and put it again or Power on/off and restarted it again... but with no success.
Please help me

Mine did the same thing 2 days in a row i get the phone and no service I put it in flight mode and back & still nothing I have power down then restart. BTW mine is factory unlocked

My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?

My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?

Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

I had no trouble syncing my ipod touch until today. The computer will not recognize it? I have tried everything on the troubleshooting recs. Please help!

I had no trouble syncing my ipod touch until today. The computer will not recognize it. I have tried everything on the troubleshooting guide. Help?!

http://support.apple.com/kb/TS1538
This fixed mine.

Pages not loading anymore. I have tried reinstalling with the same results

I have iWork 09 on my MBP with the i7 (1 version back from the current model with the Thunderport). Software worked fine for many months but now when I try to start Pages or Keynote I get an error message saying it can not load the library. I tried to uninstall the software and reboot then reinstalled it and did an update to the app with the same results.

Deleting the program's preference list is the #1 trouble-shooting step with any misbehaving application. Go to HD > Users > (your account) > Library > Preferences, delete the com.apple.iwork.pages.plist, empty the Trash & then restart Pages. Repeat with Numbers & Keynote. This needs to be done for each user.
There are two things to do that solve a lot of problems with the iWork ’08 &/or ’09 apps in Snow Leopard.
First, use the
Mac OS 10.6.6 combo updater. This fixes a problem with fonts that is not fixed using the delta update (10.6.1 > 10.6.2). Because of font & other issues with 10.6.7, I prefer to stick with 10.6.6. You can find the 10.6.7 combo updater
here
Second, make sure your iWork applications are updated. For iWork '08 that is Pages 3.0.3 & Numbers 1.0.3. For iWork '09 it's Pages 4.0.5 & Numbers 2.0.5. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '08 or iWork '09 folder in Applications. That iWork folder must be named iWork '08 or iWork '09. If it doesn't have the '08 or '09 Software Update won't find them & the updaters won't work.
Also, when deleting iWork, you need to make sure you get all of the components.
The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on
his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.

Two questions: First, the homepage button on my browswer has stopped working. Once clicked, nothing happens. Second, when I try to upload pics to blogger, it says "Server Error".

The homepage button has stopped on both my desktop and netbook browser, as about about a week ago. Once clicked, nothing happens. Yet all other browser buttons are working fine. Second, when I try to upload pics to blogger, it says "Server Error".
The server error message on blogger happened about the same time, and although there have been rare occasions where it worked, but mostly it doesn't. I've tried a couple of times every day, and it's only worked twice. But I am able to do it on other browsers, leading me to believe it's a firefox problem. (For the record, blogger seems to have recently updated their pic upload feature).

This usually happens if Spotlight is disabled on a drive. When you tried MacPilot, did it have an option to disable Spotlight? I haven't used the app, so don't know whether that is the case or not, but if it did and you inadvertantly, or even deliberately, disabled Spotlight then the Finder won't display anything but the most basic information about a file--thus you won't see dimensions or Last Opened, just size and dates created and modified.
Francine
Francine
Schwieder

I cannot read books on my iPad that I have already purchased from kindle..it will download the book but will not open it. I have tried to delete the app n re register it, that does not work. Help?

I cannot read books on my iPad that I have already purchased and store on my kindle fire and kindle ereader..I have tried to delete app an reregister, to no avail..help!

Have you asked on the kindle board? since it's their app that's messing up they may have more specific advice.

Dropped my iphone while making a phone call and when i picked it up the screen was black and now it will not turn on. I have tried holding down the home and power buttons for over 2 hours and it is not working! help :(

i dont know how to fix this help

Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

I need to update my phone and install Itunes to my computer, but every time I try, it will not let me. I have tried everything on the internet and nothing is working. Every time I try to download itunes, it doesn't let me. HELP!

I NEED HELP! I can't update my phone without itunes and my computer isn't even recognizing my phone!

Hello,
Thanks for using Apple Support Communities.
I'm not sure if you have a Mac or a Windows PC, but to troubleshoot this issue follow the appropriate link below.
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for OS X
Take care,
Alex H.

Iphoto will not open anymore, and tells me to "Update the latest version" even though I have it.

HELP! I have the latest updated version of OS X Lion, but now my iphoto will not open anymore and keeps telling me to "Update the latest version". SO then i tried to update it again and again, but it just does not work. What do I do?

What version of iPhoto do you actually have?

I keep getting the following message on my phone "Sorry! The application Email (processcom.andriod.email) has stopped unexpectedly. Please try again" and there is a force shutdown button, which I push but keep getting the message. Any ideas how to mak

I keep getting the following message on my phone "Sorry! The application Email (processcom.andriod.email) has stopped unexpectedly. Please try again" and there is a force shutdown button, which I push but keep getting the message. Any ideas how to make it go away so I can get my emails?

Have you installed any applications recently? A task killer maybe? You can try rebooting the phone and see if that helps.

Out of the blue my iPhone 4S home button and notification centre has stopped working.

Out of the blue my iPhone 4S home button and notification centre has stopped working. I used the phone and switched it off. The next time I turned it on they weren’t working. The phone wasn’t dropped on banged around. – Any Ideas, Anyone??

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as NEW. Have ALL of these steps been tried?
If you've been through ALL these steps and still have problems, you'll need to bring your phone into Apple for evaluation.

TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

- After charging for 1/2 hour or so, does iTunes see the iPod? If yes, restore the iPod from backup.
- If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

Hi .. My phone has stopped vibrating.I have read the solution given by some users on this forum and have tried all the tricks. But nothing seems to be working. My phone still does not vibrate.please suggest

Hi .. My phone has stopped vibrating.I have read the solution given by some users on this forum and have tried all the tricks. But nothing seems to be working. My phone still does not vibrate.please suggest.

Hi .. My phone has stopped vibrating.I have read the solution given by some users on this forum and have tried all the tricks. But nothing seems to be working. My phone still does not vibrate.please suggest.

I have changed my account to SIM only and when I put my new SIM Card into my iPhone 4 it just says 'no service' in the top left corner, also iMessage has stopped working too. I can only use my phone on my WiFi at the moment, does anyone have any idea?

I have changed my account to SIM only and when I put my new SIM Card into my iPhone 4 it just says 'no service' in the top left corner, also iMessage has stopped working too. I can only use my phone on my WiFi at the moment, does anyone have any idea?

I already have, I contacted Orange yesterday and they said I will receive a text to confirm the registrastion for my new SIM Card, they said the text would arrive between 2 and 24 hours and its been over 24 hours with no text recieved

The lock button on my Phone 5 has stopped working completely. It just will not work anymore so I have to rely on the auto-lock . Will apple replace me phone?

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