The locked button, is stuck ( broken) in down position
IiPod Nano top lock button is stuck, so can't switch it on or off or change the music, it about 18 mths old. Is there anything I can do.?
If you purchased Apple Care, call them and get a case number. Otherwise, take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
For DIY instructions, search the iPod Repair Tutorials and YouTube How To websites.
Similar Messages
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Will apple fix or replace my iphone 4 as the lock button is stuck and its a minor hardware issue ? Also if it was to be a replacement would it be a newer model as apple do not stock the 4 anymore ?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
My ipad mini is frozen in an app and the home button is stuck. Pressing the wake/sleep button does not bring up the red slider to turn the ipad off. Is there any other way I can reset the ipad? Can I remove the battery? and then put it back in?
barbarafromnl wrote:
Can I remove the battery?
No the battery is non removable.
Try a Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
my screen went out last night and i have still been receiving calls and text messages but i can't get the screen back on because i can't turn my phone off, how can i get it working??
tyeshajanay4895 wrote:
What exactly does the out of warranty replacement do?
... They take your old non working phone. They hand you a remanufactured phone of the same model/color/capacity that works...
That's what it 'does'. -
Lock button is stuck down? help!
My friend jail broke my ipod touch with out my permittion. And now the lock button is stuck down, great. How much would it cost to fix, would they charge more if they find out its jail broken?
ThanksIf there is Warranty or AppleCare make Genius reservation or set up Service and take or send to Apple for resolution. If no coverage, you can use virtual Lock Button. Tap Settings App > General > Assessibility > Assistive Touch > ON > tap new white screen button > Device > Lock Screen. This can even be used to turn OFF iPhone, by holding down on it. To turn iPhone ON, connect to power, charger or USB of computer.
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My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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I dropped it and it turned off. When the lock button worked I could just press the home and lock button down and the apple icon would appear. What do I do now? I already tried plugging it into my computer.
Thanks!Not much you can do with a broken lock button.
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My iPod lock button is stuck down. How do I get it out?
Okay, so I went to turn my iPod on and found my lock button was stuck down into the housing of the iPod, I cannot get it out and cannot turn my iPod on. Should I just buy a new iPod or is there a way of repairing it?
Contact (Google) a third-party iPod repair service and get it serviced.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
My iphone has become unresponsive, what can i do to fix it taking in account that my lock button as well as volume down button are also broken as well
Nothing YOU cand do. You'll need to bring the phone to Apple for replacement.
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How can you reset an ipod if the lock button is broken?
how can i reset my ipod if the lock button is broken?
To reset the iPod without the hardware buttons,
- Reset network settings: Settings>General>Reset>Reset Network Settings. All your wifi and bluetooth preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You will have to rejoin wifi networks and repair BT devices
If you mean place in recovery mode then use on of these
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single ClickFor MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too -
Earlier i meantioned that my lock screen was broken. That was a mistake its my lock button i apologize. But do i still have to pay for my phone bill and activate my AT&T account in order to replace my iPhone 5 at an apple store?? Or not because of the one-year warranty??
The lock button on my iPhone5 has also started acting up. Extremely annoying. I have to get it replaced, but I've dropped my phone once and there is a scratch on the top left corner of the phone, so I'm not sure what the warranty says about this situation.
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What can I do? I dropped my iphone (not from a great height) and now it won't turn on however when I plug it in the white apple shows on my screen. My lock button has been broken for awhile so I can't even try switch it on!
Once you have a proven, working Charger... Charge the Device for a couple of hours. Then try to turn it on.
If no joy...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
My lock button is stuck and when I push it it won't lock. Should I bring it to the apple store?
Yeah so my lock button is stuck inside the iPod and I can't get it out. It doesn't lock my iPod but if I try to push it nothing happens. Should I bring it to the apple store by my house??
You can't backup the iPod then.
Place the iPod in recovery mode using one of these programs and restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If data is not in the backup then:
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe you can get some info from the restored iPod via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
-iPod touch Deleted Photo Recovery Tips You Should Know -
This afternoon I was doing things and needed to check the time, I pressed the lock button so it would show the time, but the button would not press. I looked closly and saw the button was stuck as if it was pushed and didn't come back out. I CANNOT lock my iPod using the button.
More details:
-4th gen. iPod touch
-Small dent near lock button
-32GB
-2 Years old.
PLEASE HELPFirst, have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
Next
- Make an appointment at the Genius Bar of an Apple store. Maybe they can unstick it
Apple Retail Store - Genius Bar
If they can't
Apple will exchange your iPod for a refurbished one for $99. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Fix it yourself if you are up to it
iPod Touch Repair – iFixit -
I have the iphone4 thru Verizon. One day I tried to lock my phone and realized the lock button was extremely stiff. Now it'll barly ever lock. How do I fix this?
YOU can't fix it. The button is broken. Bring your phone into Apple for exchange. If you're not under warranty, you will pay $149
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