The Loupe Tool feature of Adobe Pro X does not work

When working properly the area within the blue box should be magnified.  The magnification of the designated area should appear off to the side.  This is not happening.  The blue box is visible but no magnification.

Hi,
When you select the Loupe tool, and click on the pdf file, you see a blue rectangle and a Loupe tool window. Please see the image below:
As Lori asked, do you see this window?
~ Aditya Kalania

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