The "mac book" pro turns off after performing the internet recovery
we had the macbook pro and we put in a new hard drive and when we press the power button it turns on and has a flashing file qith a question mark on it and we did the internet recovery thing but after its done it just turns off again. please help
The battery has an integrated microchip that acts as a "fuel gauge." Calibration resets this gauge, which allows the OS to better determine times to charge and discharge the battery. Calibration should be done approximately every two months. Failure to do so for a long period of time can result in the microchip "fuel gauge" in the battery losing the ability to accurately determine the remaining charge, and it will report that there is more charge in the battery than is actually present. As a result, the computer will not initiate Safe Sleep at the proper time, and instead undergo a hard shut down, one of the main causes of hard drive directory damage.
Similar Messages
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Mac book pro, Turns off and goes under protection especially with an External monitor on.
Mac book pro,
Turns off and goes under protection, sometimes without any specific motivation, but most of the time when an External monitor is pluged-in.
I use it when I work with final cut pro, and this problem it's becoming huge and changing my workplans....
It can turns off also 10 times in two hours.
In many forums I read that the CPU temp could be the problem, but I've checked it and It's always around 62°-68°....
In some others they say that the new RAM could be the problem too.
Is anybody able to help me? (Underneath you can check the Panic Report and my mac informations)
Thank you so much.
Antonio
My mac Infos:
Model Name:
MacBook Pro
Model Identifier:
MacBookPro6,2
Processor Name:
Intel Core i7
Processor Speed:
2,66 GHz
Number Of Processors:
1
Total Number Of Cores:
2
L2 Cache (per core):
256 KB
L3 Cache:
4 MB
Memory:
8 GB
Processor Interconnect Speed:
4.8 GT/s
Boot ROM Version:
MBP61.0057.B09
SMC Version (system):
1.58f16
Serial Number (system):
W80223V7AGZ
Hardware UUID:
3993F249-8480-5ABD-9846-88608D085469
Sudden Motion Sensor:
State:
Enabled
The report is this one:
Interval Since Last Panic Report: 687027 sec
Panics Since Last Report: 6
Anonymous UUID: EB3EFFB2-AFCE-472E-ADA1-F35EFF3C7BBA
Sat Oct 13 16:58:00 2012
panic(cpu 2 caller 0xa3dc9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa822c000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x7c6f3888 : 0x21b837 (0x5dd7fc 0x7c6f38bc 0x223ce1 0x0)
0x7c6f38d8 : 0xa3dc9b (0xc5328c 0xcc3800 0xc61e60 0x0)
0x7c6f3978 : 0xb58608 (0xe50bc04 0xe80b004 0x100 0x0)
0x7c6f39c8 : 0xb4f601 (0xe80b004 0x100 0x7c6f39f8 0xa2d778)
0x7c6f39f8 : 0x175b9a6 (0xe80b004 0x100 0x438004ee 0x2b1f6a)
0x7c6f3b38 : 0xb772b5 (0xe80b004 0xe80c004 0x0 0x0)
0x7c6f3b78 : 0xa46e7c (0xe80b004 0xe80c004 0x0 0x0)
0x7c6f3c18 : 0xa4355b (0x0 0x9 0x0 0x0)
0x7c6f3dc8 : 0xa4542a (0x0 0x600d600d 0x702a 0x7c6f3df8)
0x7c6f3e98 : 0x9d9582 (0xc1d00011 0xaa910001 0x20802040 0x7c6f3ee0)
0x7c6f3ef8 : 0xd9b57d (0xe08fc00 0x7c6f3f4c 0x0 0x7)
0x7c6f3f58 : 0xd9b71a (0xe076800 0xda2e54 0x7c6f3f78 0x2a45c9)
0x7c6f3f78 : 0x230235 (0xe076800 0x0 0x0 0x6c03)
0x7c6f3fc8 : 0x2a179c (0x863ea0 0x0 0x10 0xe980a84)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AGPM(100.12.31)@0xd98000->0xda2fff
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x9a8000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9ca000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x991000
com.apple.nvidia.nv50hal(6.4.0)@0x1625000->0x1a39fff
dependency: com.apple.NVDAResman(6.4.0)@0x9d7000
com.apple.NVDAResman(6.4.0)@0x9d7000->0xcc4fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x991000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9ca000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x9a8000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 563676343615
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x1495000, size 0x65536) - last unloaded 209721117821
loaded kexts:
foo.tun 1.0
foo.tap 1.0
com.parallels.kext.prl_vnic 6.0 11828.615184
com.parallels.kext.prl_netbridge 6.0 11828.615184
com.parallels.kext.prl_usb_connect 6.0 11828.615184
com.parallels.kext.prl_hid_hook 6.0 11828.615184
com.logmein.hamachi 1.0
com.parallels.kext.prl_hypervisor 6.0 11828.615184
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.Apogee.driver.DuetFWOverideDriver 1.4.4
com.digidesign.iokit.DigiDal 9.0f4
com.AmbrosiaSW.AudioSupport 3.2
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 44524746255
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.CHUDUtils 364
com.apple.iokit.CHUDProf 366
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.GeForce 6.4.0
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleFWAudio 2.6.2fc2
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.CHUDKernLib 365
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41.4
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.iokit.IOFireWireAVC 4.0.6
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B09, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465,76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: iPhone, 0x05ac (Apple Inc.), 0x12a0, 0xfa140000 / 6
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 9
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3
FireWire Device: Duet, Apogee Electronics, Up to 400 Mb/secNever mind, I found it.
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Hello,
My Mac Book Pro turns off without reason. It hypernates. At first I thought it was the battery but It is not that. It says it has 2:30 left, but to turn it on I need to plug in the adapter. It does that for 2 days now.
Thank you in advance,
ChrystallaThe battery has an integrated microchip that acts as a "fuel gauge." Calibration resets this gauge, which allows the OS to better determine times to charge and discharge the battery. Calibration should be done approximately every two months. Failure to do so for a long period of time can result in the microchip "fuel gauge" in the battery losing the ability to accurately determine the remaining charge, and it will report that there is more charge in the battery than is actually present. As a result, the computer will not initiate Safe Sleep at the proper time, and instead undergo a hard shut down, one of the main causes of hard drive directory damage.
-
Mac book pro turned off by itself
Hi, my mac book pro turned off by itself when I try to open iphoto or VLC and it restart automatically.
OSX Mountain Lion 10.8.5Have you tried a SMC Reset?
http://support.apple.com/kb/HT3964 -
Hi I am having trouble with iMessage on the mac book pro, it doesnt sync with the ipad and iPhone, both the ipad and iPhone do but not on the mac book pro , has anyone any suggestions, thanks in advance
First, make sure that all your devices are using the same Apple ID in iMessages including your Mac. Second, your messages that you've already started on your devices will not show up on your Mac - only ones that you start from now on will show up. Third, if you're still not syncing accross all devices, make sure you read the directions on the first page of this thread. It should work after performing those steps. Good luck!
-
The Mac Book pro is not charging. The led is green with the connection and the computer is not charging. Thank you for the help
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best. -
can you operate the mac book pro 15 inch with out the battery? I read somewhere in a post that it lowers the power to about 1 gig with out the battery. I asked apple and they said it is not true because you can use the comp with the power adapter and battery together or either by itself and it will not effect the 2.16 gig. Thank you.
If you remove the battery the CPU power will be cut by 50% (whatever they told you) so that there's no lack of power or overheating issues. It's best to always keep the battery in.
-
Can I install Snow Leopard (downgrade) on the mac book pros that are released since the 24 oct
Hi,
it ist possivle to downgrade/ install Snow Leopard on the current Mac Book Pros that are now sold on the apple store?
I knew they are improved since the 24 oct 2011 but did it change the firmware too?
Thanks,
AnnaAccording to this http://support.apple.com/kb/HT1237 the Late-2011 MBPs have the same EFI-version than the Early-2011 ones ( MBP81.0047.B24 EFI 2.3) but different (updated) SMC-versions.
And since the Late-2011 MBPs ship with OSX Lion 10.7.2 chances are slim that an older OSX version will work.
http://support.apple.com/kb/HT1159
Stefan -
My new mac book pro turns off with out my will
I bought a macbook pro17" 2,33 (3gb ram , 100SD@7200rpm)in 12th of june and since then it has a big problem!! It suddenly stops working and turns off without my will !! after that turns on and sometimes freezes with the white screen with apple logo!! I run hardware test and it found no. 4/mem4/40000000jgpa.:oxbd644c10 and 4/mem4/40000000jgpa.:1c7688cc !! It;s a big problem and I am going to get at least a new one..I can't take it this repaired .I paid about 3400 usd and i am extremely dissapointed!!
With the right approach, you may still be able to have your MacBook Pro designated as Dead On Arrival (DOA). Otherwise, consider doing some basic repair steps as listed below. From my previous post:
Repairing Permissions and/or Resetting the Power Management Unit (PMU) is known to resolve certain anomalies or conditions, and may help with your symptom. Neither process will compromise or harm anything with your Mac so it’s worth a shot.
Repair Permissions:
Go to: Applications/Utilities/Disk Utility
Select: your Hard Drive
Select: the First Aid tab
Select: Repair Permissions
Resetting the Power Management Unit (PMU)
If the computer is on, turn it off.
Disconnect the AC Adapter and remove the computer's battery.
Press and hold down the power button for 5 seconds and then release the button.
Reconnect the battery and AC Adapter.
Press the Power button to restart the computer.
Ref:
PMU: http://docs.info.apple.com/article.html?artnum=303319
User's Guide: page-95
Regards,
MBP-15"/2.16/2GB RAM/7200/W8612... Mac OS X (10.4.9) G4 Tower (OS 9/10), Gateway P4 (XP Home) -
Should the mac book be turned off if not in use?
Does leaving the macbook powered on 24/7 cause problems?
You can leave it plugged in while sleeping...the Apple charging circuitry chareges the battery to 100% and then shutsdown and the unit uses line power until the battery trickles down to 93-95% at which point the circuit kicks in and tops up the battery, and shutsdown again. Keeps doing that so it cannot overcharge the system.
Personally, I don't like the thermal cycling of powering down and up frequently.
If you keep it plugged in just remember to unplug and run the battery down about half way once or twice a month to exercise it. Running the battery down to shutdown is not good for the battery. Sudies have shown a battery discharged to 50% and recharged will have three to four times the life of a battery discharged all the way as a regular thing. -
I threw the program away. I need to have it on my computer. Is there anywhere I can find the download for mail for mac. I have looked for the install disks to no avail.. Can anyone help me?
There is nowhere that you can download it from. You need your Mac OS X install disk. If you can't find it, you'll need to replace it. Then you can install Mail from that disk.
-
After following the Apple knowledge base support notes on resetting the SMC I finally got to the reset SMC step and this worked. Powered the Mac Book Pro A1150 back up on the following morning and again grey screen and this time the SMC reset refuses to work!
The battery still as before indicates not charging and no lights on the battery pack confirm this along with the system profiler which suggests the battery should be replaced. The charger itself actually works ok.
Any further advice would be useful.Replace the battery.
AHT http://support.apple.com/kb/HT1509
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do -
How do you turn off the Mac book pro monitor when using dual monitors?
How do you turn off the monitor on the mac book pro and only see your second monitor?
You close the lid and run in "clam-shell" mode
http://support.apple.com/kb/HT3131?viewlocale=en_US -
WHY DOES MY MAC BOOK PRO SHUT OFF ON ME? SO FAR THE INFO I GOT 4 IT IS A MAC OS X VERSION 10.7.3 THE PROCESSOR IS 2.4 GHZ INTEL CORE 2 DUO MEMORY IS 2 GB 667MHZ DDR2 SDRAM I DON'T KNOW HOW OLD IT IS BECAUSE I BOUGHT IT USED SORRY I HOPE THIS HELPS THANK YOU
Sounds to me like you may have gotten a machine with hardware issues, but it's hard to say. It will shut down if it gets too hot, but that's not a normal occurrence. I have never seen a MacBook Pro shut down due to heat, even after lengthy 3D gaming sessions where the fans are running fast and the bottom of the machine is unpleasant to touch.
First thing I would try to do is reset the SMC. If that doesn't help, erase the hard drive and reinstall the system from scratch, which you should always do with a used machine anyway.
If a fresh system doesn't help, you'll need to get it checked out by Apple.
Edit: Oh, and sig is absolutely right... please don't post in all caps! It's very irritating. -
My Mac book pro shut down after getting a low battery message and now it won't start. Any ideas?
Hey Citrinesky,
Thanks for the question. I understand your MacBook Pro is not responding. The following resource may provide a solution:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Thanks,
Matt M.
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