The maintenance certificate is visible for a system in the SAP Supportporta

Hi Guys,
We are using automatic distribution of maintenance certificates by SAP Solution Manager.
We are ok with prerequisites ( back. jobs , system data , SDCCN jobs etc.) but maintenance certificate is not being applied to the satellite systems.
report RAGS_MK_DISPLAY_FILE does not list down systems and neighter I can see maintenance cert. in SAP support portal.
Can somebody provide hint.
Best Regards,
Tushar

>
TusharC Chavan wrote:
> We are using automatic distribution of maintenance certificates by SAP Solution Manager.
>
> We are ok with prerequisites ( back. jobs , system data , SDCCN jobs etc.) but maintenance certificate is not being applied to the satellite systems.
>
> report RAGS_MK_DISPLAY_FILE does not list down systems and neighter I can see maintenance cert. in SAP support portal.
Hi Tushar,
Have you already checked this SAP Note with hints for trouble shooting?
[SAP Note 1280664 - Distribution of maintenance certificates: Troubleshooting|https://service.sap.com/sap/support/notes/1280664]
General information: http://www.service.sap.com/maintenancecertificate
Report RAGS_MK_DISPLAY_FILE and SAP Support Portal does not show any entries
==> That means, SolMan has not requested successfully Maintenance Certificates.
Hints for trouble shooting:
- check log of job REFRESH_ADMIN_DATA_FROM_SUPPORT
- check whether these SAP Note have been already applied. Both SAP Notes are linked in troubleshooting note.
1293657 - Error in distribution of Maintenance Certificates via SDCCN
1251060 - Error in requirement process of maintenance certificate
Good luck and best regards,
Ruediger

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