The menu and back button don't work. 3rd gen nano
The menu and back buttons on my 3rd generation nano don't work. I've reset it. Let it die and recharged it. Still doesn't work....What should I try next?
Set the iPod up for a repair/replacement via Apple or a third party repair company. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Google for "iPod wheel replacement" for third party service center possibilities.
B-rock
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On 3 machines now the Windows Store is broken. The Install and Back buttons don't work
Originally reported here: http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_store/on-3-machines-now-the-windows-store-is-broken-the/8bafdc7a-a708-4012-a4f1-b98ab8788c28
Advised to post here instead.
Hi there
On three separate Windows 8.1 Professional machines now, I've had an issue where the Store stops working properly for no apparent reason (no error messages or anything). The store opens, and I can browse apps, and view individual apps, but
once in the app view I cannot click on the Install button or the back buttons.
They "light up" as if being pressed, but they don't actually do anything.
I've tried all the various troubleshooting, including the Windows App troubleshooter, wsreset, re-registering the store files using powershell, and renaming the cache folder in my user profile. No effect.
If I sign into the PCs as another user, then I don't get the issue. As such something is getting corrupted in the profile.
We only have around 9 or 10 Windows 8.1 PCs deployed at our organisation for testing, and three of them have had this fault, which doesn't inspire confidence. As such, we cannot progress with further deployment until we have a fix in place that
doesn't involve wiping the user profile.
Any ideas please?Hi FangZhou CHEN
I've discovered the cause of this error after much searching.
Based on your suggestion, I checked the Event Viewer and found a string of "Application Error" entries similar to this:
Faulting application name: WSHost.exe, version: 6.3.9600.17093, time stamp: 0x534765e9
Faulting module name: sxwmon64.dll, version: 4.5.2608.0, time stamp: 0x52b2a853
Exception code: 0xc0000005
Fault offset: 0x00000000000257ff
Faulting process id: 0xf40
Faulting application start time: 0x01cfeeb1cc6d035e
Faulting application path: C:\WINDOWS\WinStore\WSHost.exe
Faulting module path: C:\WINDOWS\SYSTEM32\sxwmon64.dll
Report Id: 19ee9a1c-5aa5-11e4-8259-600292638f85
Faulting package full name:
Faulting package-relative application ID:
Presumably the WSHost,exe process is critical to the Store and "Metro" apps?
The offending dll file causing this process to fail, sxwmon64.dll belongs to a peice of security software on our machines called Lumension Endpoint Security (we're running version 4.5 SR2). We use this to control removable media (USB) and CDRW access for
our employees.
If I rename that particular DLL file, the store and the calendar app which I was also having issues with (it was blank), spring back into life. -
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Hi Guys!
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Thank you for the answer in advanced...You removed SCM from your system, install it again.
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Forward and Back Buttons Don't Work
Greetings,
My forward and back buttons on the mouse don't work in PSE 7. Instead I always have to click the forward or back buttons on the toolbar, or use keyboard shortcuts (alt+left arrow or alt+right arrow).
Does anyone else have the same problem?
Thanks,
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Photoshop Elements 7
Windows Vista Home Premium SP2This is working for me. The forward and backward buttons on the toolbar would work only with pressing of Alt button i.e. Alt+Left arrow.
Suppose you are in Single image view, and press left and right arrow keys, application would switch to previous and next photo respectively.
Please let me know if you have other concern.
~Sourabh -
<blockquote>Locked by Moderator as a duplicate/re-post.
Please continue the discussion in this thread: [tiki-view_forum_thread.php?comments_parentId=693097&forumId=1]
Thanks - c</blockquote>
== Issue
==
I have another kind of problem with Firefox
== Description
==
I am not sure what happened or how this happened but, for some reason my back and forward buttons are no longer functioning. I have uninstalled and re-installed firefox twice and updated the Torbutton but yet, it is still now working. I can;t find answers from your forum.
== This happened
==
Every time Firefox opened
== earlier this week
==
== Troubleshooting information
==
Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Show in Finder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
CoolPreviews
3.1.0521
true
Cooliris
1.11.6
true
[email protected]
Torbutton
1.2.5
true
Modified Preferences
Name
Value
accessibility.browsewithcaret
true
accessibility.typeaheadfind
true
browser.history_expire_days.mirror
180
browser.history_expire_days_min
5
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com/
browser.startup.homepage_override.mstone
rv:1.9.2.3
browser.tabs.loadInBackground
false
extensions.lastAppVersion
3.6.3
network.cookie.prefsMigrated
true
places.last_vacuum
1274131105
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
false
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.cpd.siteSettings
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
== Firefox version
==
3.6.3
== Operating system
==
Intel Mac OS X 10.5
== User Agent
==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
== Plugins installed
==
*-Cooliris embbedded in a tab
*Gecko default plugin
*Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
*BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
*iPhoto6
*Office Live Update v1.0
*Java Plug-In 2 for NPAPI Browsers
*Shockwave Flash 10.0 r42
*RealPlayer Plugin
*4.0.50524.0
*The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.I know there are some problems with Question Slides, but I'm using them as timesavers. Building question slides yourself takes a lot more time. When I started using them, I had to find the right settings to get the results I wanted, but now mostly I do not have that much problems anymore (if the internet connection is not failing).
What are your Quiz settings: can the user have more than one attempt, do you allow Backward movement, Review possibility etc? Is the uploading to a LMS (which one), what were the Manifest settings?
Lilybiri -
Forward and back buttons don't work in Firefox but do everywhere else.
Make sure that you set those buttons to the default action in your mouse driver software (Control Panel > Mouse or specific Intellimouse driver software).
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I rely heavily on my earphones because well... I'm lazy but they don't work. They work on my friend's iPhone who hasn't updated yet but I've updayed and the mic and volume buttons don't work. Please make a correct update!
Nope, still same problem. I did an install, didn't work. Then I completely removed my IDT driver, restarted, installed the driver, restarted, same problem.
When I troubleshoot my audio it always asks me which one to troubleshoot. It only works if I do one of the "Speakers / HP - IDT" but I don't know why it has so many devices listed with the same name.
Also, after I troubleshoot and I can hear audio, if I go to "Manage audio devices" it still shows that no audio device is installed, which is why the webinars won't work. -
Volume and brightness buttons don't work anymore
I did a complete restore from factory DVD and since then the volume and brightness buttons don't work anymore. I have an All-in-One AE1900. Anybody can help me fix this problem? Since I do not have the original keyboard anymore, I can't use the hot key combination to do it. Thanks for your help.
I've had this same problem, but when I am using "Parallels" to run windows programs on my new Macbook Air, with an external Mac LED Cinema Display, the brightness keys on the external apple keyboard do not work. Sound seems to work fine. They work fine in Mac mode.
Any solutions? -
My apple TV is not responding to the remote. I've tried pressing the menu and rewind buttons for six seconds and no response, I've also tried changing the battery and that hasn't done anything either. Not sure what else to do!
Have you tried disconnecting the power chord on the Apple TV for a few seconds, and then plugging it back in to restart the Apple TV? There may be a glitch with the ATV, and not the remote.
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I know click hold on and off then hold the menu and center button until the apple logo appears. I have tried this so many times and my iPod Classic is still unresponsive! I've tried plugging my iPod into my Mac, my wall charger, my ihome, everything, but nothing works. It won't connect to iTunes to restore or anything. I've tried leaving it unplugged long enough to let the battery die and then tried plugging it in, a method I've utilized successfully with other iPods but that didn't work either. I really just starting to lose faith in the quality of this product. The first classic I bought didn't work at all and I had to exchange it. This one I bought to replace my 5 year old nano and it hasn't even lasted 7 months! Somebody please offer me a solution and assure me that I didn't waste $250 on a crap piece of technology. I'm desperate!
Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
Let us know how you get on. -
Updated to 3.0 - sluggish responses and "back" button no longer working?
Hi all, first post - I'd like to know if others are having similar experiences after upgrading to 3.0 on a 2nd gen ipod touch.
First off, when playing music, the "back" button always used to take me back to the previous song if the current song had only just started. However, now when I press "back", I get a random song, just like pressing "forward" in shuffle mode - so I cannot go back to re-rate a song for example. I want my "back" button back!
Second, does anyone else find the responses to the "forward" and "back" buttons slow? There's like a half-second delay while the ipod "thinks" about performing the action, and before the screen updates (scrolls to the next album cover or details screen).
Hoping there will be an official update ASAP to address these issues!Anytime you have problems like this, you should go through this routine:
1. Restart your iPod - Hold the Sleep/Wake button down until you see the red slider - turn it off. To turn it back on, use the Sleep/Wake button and you will see an Apple icon as it restarts.
2. Reset your iPod - Hold the Sleep/Wake button and the Home buttons down together until you see an Apple logo (takes about 10 seconds). Let your iPod restart.
3. And finally, if those don't work for you, restore your iPod in iTunes. Everything will be wiped off and reloaded - and no, you won't lose anything.
BTW, broken WiFi seems to be a very individual problem and there appear to be some work arounds. Battery life doesn't seem to be a general issue but again, an individual problem. -
IPad 2 Rotation, Sleep, and Volume Buttons Don't Work.
I have an iPad 2 running 7.1.1 (11D201) and just yesterday the sleep sleep and volume buttons don't work, and the screen won't rotate at all. I have already tried the following:
Switched the Lock Rotation/Mute settings in General
Power cycling it
Held the sleep and menu button to reset it (the button worked for that at least)
Done a network reset
Reset All Settings and restored from backup
Reset All Settings and restored from iCloud
Erase All Content and Settings and restored from backup
Erase All Content and Settings and restored from iCloud
If anyone has any OTHER suggestions besides what I've already tried, I am all ears. Thanks.Go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again. Also, if you have IOS-7, read this.
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My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts to works. Anyone already have simmilar problem?
A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing -
I have an older iPod that no longer shows up in iTunes or appears to be charging. When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point. Is it dead for good?
If it is otherwise working, you can change the battery. If you want to do it yourself, you can buy the part on eBay and other online sources. Just make sure you know the type of iPod you have so that you get the right part.
http://support.apple.com/kb/HT1353
There are online guides, including the ones on this web site
http://www.ifixit.com/Device/iPod
(Note: Most replacement batteries come with plastic/nylon tools seen in the guides.)
You can also have a repair business do the work.
If it is just the battery, if you do a Reset (using the Menu and Select buttons) while it is connect to your computer, I think it should still be recognized by iTunes. -
struggling to wake my apple tv wont respond even when holding the menu and down button any ideas ?
Did you try unplugging the unit from power, leaving it for ten minutes, then plugging in again?
If you have & it didn't work, Damian Smith1 posted this possible solution (I like to give credit where credit is due).
Connect your ATV to your computer and try restoring it to factory setting Use the link below to walk you through the process
Apple TV (2nd generation): Restoring your Apple TV
support.apple.com/kb/HT4367
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