The message (headphones) is showing and I cannot hear anyone speaking to me on the phone

When I push the volume button on the side of the phone a message comes up  ringer (headphones) eventhough I do not have any headphone attached.  I cannot get rid of this message.  When I get a call or phone someone I cannot hear them, they can hear me.   Please help, as I am unable to make phone calls on my phone.  If I turn on loudspeaker, then I can hear the person speaking, although not very well.

http://support.apple.com/kb/TS3281

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