The Microsoft Exchange Mailbox Transport Submission service terminated unexpectedly

Hi, I get following error on my new Exchange 2013 server:
 It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
Mailbox database is mounted and contains mailboxes (also system mailbox), ipv6 is enabled on the exchange server.
Is there any logging I can find to see what's going on actually? The transport service won't start either.

Hello,
Could you please check the application log and let us know the related event ID and its details?
Thanks,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

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    Hi
    This error occurs because the MailboxReplicationService (MRS) currently caches Mailbox Database information past the lifetime of some databases. 
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    3080 HostedAgent
    11364 conhost
    3268 w3wp
    1060 svchost
    2924 noderunner
    904 dwm
    3856 w3wp
    504 wininit
    7200 Microsoft.Exchange.Store.Worker
    1668 SMSvcHost
    4832 MSExchangeFrontendTransport
    2072 sftracing
    4932 MSExchangeMailboxReplication
    7192 Microsoft.Exchange.Store.Worker
    6992 Microsoft.Exchange.UM.CallRouter
    9640 w3wp
    9204 svchost
    3244 svcGenericHost
    1200 Microsoft.Exchange.Store.Service
    876 svchost
    10724 rundll32
    3040 conhost
    2480 w3wp
    5992 MSExchangeTransportLogSearch
    596 services
    12508 w3wp
    2636 MSExchangeHMWorker
    11892 taskhostex
    4796 Microsoft.Exchange.Search.Service
    3568 WmiPrvSE
    12532 ServerManager
    9564 msdtc
    4352 Microsoft.Exchange.EdgeSyncSvc
    2032 mqsvc
    6560 scanningprocess
    3404 TmListen
    4384 updateservice
    3004 scanningprocess
    6744 umservice
    1424 hostcontrollerservice
    828 svchost
    432 csrss
    696 svchost
    1284 spoolsv
    8152 w3wp
    3576 w3wp
    1264 svchost
    496 csrss
    5928 Microsoft.Exchange.RpcClientAccess.Service
    2972 noderunner
    2380 conhost
    604 lsass
    6884 Microsoft.Exchange.Store.Worker
    10056 WmiPrvSE
    992 svchost
    2764 noderunner
    5324 msexchangerepl
    4 System
    3548 Microsoft.Exchange.AntispamUpdateSvc
    2168 svchost
    0 Idle
    Performance Counters Layout information: A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=59 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : queue(B351294)
    RefCount=0 SpinLock=0 Offset=48552, categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : cat event 8(ED0419E7) RefCount=0 SpinLock=0 Offset=44384,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : cat event 6(ED0419E9) RefCount=0 SpinLock=0 Offset=40216,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=4 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : cat event 3(ED0419EC) RefCount=0 SpinLock=0 Offset=36048,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=3 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : cat event 1(ED0419EE) RefCount=0 SpinLock=0 Offset=31880,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=18 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : cat(B874BB3) RefCount=0 SpinLock=0 Offset=27712,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : inqueue(56145953) RefCount=0 SpinLock=0 Offset=23544,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=17 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : smtpin(81392C98) RefCount=0 SpinLock=0 Offset=19376,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : mail(7C6FB7CC) RefCount=0 SpinLock=0 Offset=15208,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=68 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : other(ADC98A1) RefCount=0 SpinLock=0 Offset=11040,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 4832, counter : datarow seeks total Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 4832 StartupTime: 130183498009738545, currentInstance : _total(CFBEE918) RefCount=1 SpinLock=0 Offset=32,
    categoryName: MSExchangeTransport Database
    Log Name:      Application
    Source:        MSExchange Common
    Date:          2013-07-19 10:13:31
    Event ID:      106
    Task Category: General
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      XXXX
    Description:
    Performance counter updating error. Counter name is Transaction Durable Callback Count/sec, category name is MSExchangeTransport Database. Optional code: 1. Exception: The exception thrown is : System.InvalidOperationException: Instance '_total' already exists
    with a lifetime of Process.  It cannot be recreated or reused until it has been removed or until the process using it has exited.
       at System.Diagnostics.SharedPerformanceCounter.FindInstance(Int32 instanceNameHashCode, String instanceName, CategoryEntry* categoryPointer, InstanceEntry** returnInstancePointerReference, Boolean activateUnusedInstances, PerformanceCounterInstanceLifetime
    lifetime, Boolean& foundFreeInstance)
       at System.Diagnostics.SharedPerformanceCounter.GetCounter(String counterName, String instanceName, Boolean enableReuse, PerformanceCounterInstanceLifetime lifetime)
       at System.Diagnostics.SharedPerformanceCounter..ctor(String catName, String counterName, String instanceName, PerformanceCounterInstanceLifetime lifetime)
       at System.Diagnostics.PerformanceCounter.InitializeImpl()
       at System.Diagnostics.PerformanceCounter.IncrementBy(Int64 value)
       at Microsoft.Exchange.Diagnostics.ExPerformanceCounter.IncrementBy(Int64 incrementValue)
    Last worker process info : System.ArgumentException: Process with an Id of 14868 is not running.
       at System.Diagnostics.Process.GetProcessById(Int32 processId)
       at Microsoft.Exchange.Diagnostics.ExPerformanceCounter.GetLastWorkerProcessInfo()
    Processes running while Performance counter failed to update:
    6300 UMWorkerProcess
    5312 Microsoft.Exchange.ServiceHost
    1568 Microsoft.Exchange.Diagnostics.Service
    2212 WMSvc
    776 svchost
    1760 MSExchangeHMHost
    9808 MSExchangeDelivery
    376 explorer
    2252 Microsoft.Exchange.Directory.TopologyService
    9436 rundll32
    1752 nscp
    2932 noderunner
    10416 EdgeTransport
    6076 MSExchangeSubmission
    7056 scanningprocess
    1736 PccNtMon
    1340 fms
    4688 MSExchangeTransport
    1732 Ntrtscan
    2716 MSExchangeMailboxAssistants
    548 winlogon
    9016 TmProxy
    348 svchost
    2904 SMSvcHost
    1524 inetinfo
    15116 conhost
    8376 TMBMSRV
    5264 MSExchangeThrottling
    12552 powershell
    4080 w3wp
    1124 svchost
    7688 svchost
    12744 w3wp
    332 smss
    1316 svchost
    13188 mmc
    5772 ForefrontActiveDirectoryConnector
    3080 HostedAgent
    11364 conhost
    3268 w3wp
    1060 svchost
    2924 noderunner
    904 dwm
    3856 w3wp
    504 wininit
    7200 Microsoft.Exchange.Store.Worker
    1668 SMSvcHost
    4832 MSExchangeFrontendTransport
    2072 sftracing
    4932 MSExchangeMailboxReplication
    7192 Microsoft.Exchange.Store.Worker
    6992 Microsoft.Exchange.UM.CallRouter
    9640 w3wp
    9204 svchost
    3244 svcGenericHost
    1200 Microsoft.Exchange.Store.Service
    876 svchost
    10724 rundll32
    3040 conhost
    2480 w3wp
    5992 MSExchangeTransportLogSearch
    596 services
    12508 w3wp
    2636 MSExchangeHMWorker
    11892 taskhostex
    4796 Microsoft.Exchange.Search.Service
    3568 WmiPrvSE
    12532 ServerManager
    9564 msdtc
    4352 Microsoft.Exchange.EdgeSyncSvc
    2032 mqsvc
    6560 scanningprocess
    3404 TmListen
    4384 updateservice
    3004 scanningprocess
    6744 umservice
    1424 hostcontrollerservice
    828 svchost
    432 csrss
    696 svchost
    1284 spoolsv
    8152 w3wp
    3576 w3wp
    1264 svchost
    496 csrss
    5928 Microsoft.Exchange.RpcClientAccess.Service
    2972 noderunner
    2380 conhost
    604 lsass
    6884 Microsoft.Exchange.Store.Worker
    10056 WmiPrvSE
    992 svchost
    2764 noderunner
    5324 msexchangerepl
    4 System
    3548 Microsoft.Exchange.AntispamUpdateSvc
    2168 svchost
    0 Idle
    Performance Counters Layout information: A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=59 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : queue(B351294)
    RefCount=0 SpinLock=0 Offset=48552, categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : cat event 8(ED0419E7) RefCount=0 SpinLock=0 Offset=44384,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : cat event 6(ED0419E9) RefCount=0 SpinLock=0 Offset=40216,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=4 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : cat event 3(ED0419EC) RefCount=0 SpinLock=0 Offset=36048,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=3 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : cat event 1(ED0419EE) RefCount=0 SpinLock=0 Offset=31880,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=18 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : cat(B874BB3) RefCount=0 SpinLock=0 Offset=27712,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : inqueue(56145953) RefCount=0 SpinLock=0 Offset=23544,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 1100, counter : datarow seeks total Value=17 SpinLock=0 Lifetime=Type: 1 ProcessId: 1100 StartupTime: 130186827159405062, currentInstance : smtpin(81392C98) RefCount=0 SpinLock=0 Offset=19376,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 10416, counter : datarow seeks total Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 10416 StartupTime: 130186952059962770, currentInstance : mail(7C6FB7CC) RefCount=1 SpinLock=0 Offset=15208,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 10416, counter : datarow seeks total Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 10416 StartupTime: 130186952059962770, currentInstance : other(ADC98A1) RefCount=1 SpinLock=0 Offset=11040,
    categoryName: MSExchangeTransport Database
    A process is holding onto a transport performance counter. processId : 4832, counter : datarow seeks total Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 4832 StartupTime: 130183498009738545, currentInstance : _total(CFBEE918) RefCount=1 SpinLock=0 Offset=32,
    categoryName: MSExchangeTransport Database
    Then ESE  Recovery starts on the Transport database. 
    /Andreas

  • Exchange 2013 - The Microsoft Exchange Transport service is rejecting message submissions because the service continues to consume more memory than the configured threshold

    Noticed at about noon that no emails had been received all day. Began to investigate and found that the MS Exchange Transport service had been set to deny email submission because it was using too much memory on the server (91%). 
    The error message makes me think that we may have been getting used by malware or something similar.“The Microsoft Exchange Transport service is rejecting message submissions because the service continues to consume more memory than the
    configured threshold.” 
    There are also several warning messages that list particular IP addresses and say that a connection from that IP was denied because there were already the maximum number of connections (20). 
    From what I can tell, all of the IP addresses are from Taiwan. 
    The time period for which some emails may be missing is from close of business yesterday ( 4/3/2014) through about 12:45 today (4/4/2014). 
    From the time I spent reading and trying to figure out the error, I think we may need to readjust our throttling policies to prevent this from happening. 
    The exchange server is currently running at 90%+ CPU and 50%+ memory usage the majority of the time, and I’m not sure how to fix it.
    Also, I cannot get into EMS I get a access denied message from the destination computer. (Exchange server) I want to get into there to change the throttling policy back to default, since we disabled it.
    The Error reads:
    The WinRM client cannot process the request. The WinRM client tried to use Kerberos authentication mechanism, but the destination computer <Exchange> returned an 'access denied' error. Change the configuration to allow Kerberos authentication
    mechanism to be used or specify one of the authentication mechanism supported by the server. (How do I do this?) To use Kerberos, specify the local computer name as the remote destination. (I'm trying to use EMS while logged into the local Exchange server)
    Also verify that the client computer and the destination computer are joined to a domain. (Exchange is on our domain, and the computer trying to connect is the same computer) To use basic, specify the local computer name as the remote destination, specify
    Basic authentication and provide user mane and password. Possible authentication mechanisms reported by server.
    At line:1 char:1
    + New-PSSession -ConnectionURI "$connectionUri" -ConfigurationName Microsoft.Excha ...
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [New-PSSession], PSRemotingTransportException + FullyQualifiedErrorId : AccessDenied,PSSessionOpenFailed
    I assumed control of this exchange system already in place and I do not have much experience with exchange 2013 or server 2012. I do know 2008, but that doesn't help very much in this situation.
    Recent changes to the system:
    About three days ago we switch our sessions policy to allow many more connections, and I believe this caused the issue. This is what I changed it to:
    Made the registry DWORD (32-bit) "Maximum Allowed Sessions Per User" and modified the value to 1000. Location of registry change @ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem
    I just changed it to 10 from the 1000. I'm hoping this solves this. So far no.
    Also, I am not the best in the shell or command line interfaces. Any help would be wonderful!

    Hi,
    Yes, could be hardware performance issue. Try recycle the Transport process and see if the issue persists.
    Thanks,
    Simon Wu
    TechNet Community Support

  • Microsoft Exchange Transport service terminated unexpectedly

    Hi All,
    We have configured exchange 2013 in windows server 2012. From last two days exchange transport service getting stopped.
    Microsoft Exchange Transport service terminated unexpectedly.
    Log Name:      System
    Source:        Service Control Manager
    Date:          11/13/2014 1:10:28 AM
    Event ID:      7031
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      BMBPRMBX01.BMB.LOCAL
    Description:
    The Microsoft Exchange Transport service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

    Hi,
    This issue may due to some of the corrupt message in the queue. Please try these steps to solve this issue.
    Pause the transport service and let all the messaged go out.
    When queue is empty, stop the transport service and go to the mail.que database in transport-->queue folder. Cut paste all the files from queue folder to some other folder as backup.
    Now start the transport service, it will create a fresh mail.que database and observe if the service us crashing again.
    In addition, please try to disable any AV software, sometimes it will cause Transport service corrupted.
    Best Regards.

  • Error while installing exchange2007 : Unable to initialize the Microsoft Exchange Information Store service. Failed to find the

    Hi,
    I am trying fresh install of exchange2007, everything gone well but, finally it thrown a error saying :
    Unable to initialize the Microsoft Exchange Information Store service. Failed to find the working directory parameter from the registry - Error 0x80004005.
    the installation log says
    6/5/2007 3:14:05 PM] [1] Processing component 'Mailbox Service Control (Last)' (Starting mailbox services).
    [6/5/2007 3:14:05 PM] [1] Executing 'start-SetupService -ServiceName MSExchangeIS -MaximumWaitTime "unlimited"', handleError = False
    [6/5/2007 3:14:05 PM] [2] Launching sub-task '$error.Clear(); start-SetupService -ServiceName MSExchangeIS -MaximumWaitTime "unlimited"'.
    [6/5/2007 3:14:05 PM] [2] Beginning processing.
    [6/5/2007 3:14:05 PM] [2] The maximum wait for the operation is set to 'unlimited'.
    [6/5/2007 3:14:05 PM] [2] Service checkpoint has progressed. Previous checkpoint='0' - Current checkpoint='1'.
    [6/5/2007 3:14:05 PM] [2] Will wait '10000' milliseconds for the service 'MSExchangeIS' to reach status 'Running'.
    [6/5/2007 3:14:15 PM] [2] Service 'MSExchangeIS' failed to reach status 'Running' on this server after waiting for '10000' milliseconds.
    [6/5/2007 3:14:15 PM] [2] Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
    [6/5/2007 3:14:15 PM] [2] [ERROR] Unexpected Error
    [6/5/2007 3:14:15 PM] [2] [ERROR] Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
    [6/5/2007 3:14:15 PM] [2] Ending processing.
    [6/5/2007 3:14:15 PM] [1] The following 1 error(s) occurred during task execution:
    [6/5/2007 3:14:15 PM] [1] 0.  ErrorRecord: Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
    [6/5/2007 3:14:15 PM] [1] 0.  ErrorRecord: Microsoft.Exchange.Configuration.Tasks.ServiceFailedToStartException: Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
    [6/5/2007 3:14:15 PM] [1] [ERROR] Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
    [6/5/2007 3:14:15 PM] [1] Setup is halting task execution because of one or more errors in a critical task.
    [6/5/2007 3:14:15 PM] [1] Finished executing component tasks.
    [6/5/2007 3:14:15 PM] [1] Ending processing.
    [6/5/2007 3:14:18 PM] [0] End of Setup
    [6/5/2007 3:14:18 PM] [0] **********************************************
    this I am trying on my test system please help me out in resolving the issue
    thanks in advance,

    Gary,
    Open Registry Editor.
    In Registry Editor, navigate to the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem
    Create the following value (REG_SZ): Working Directory and give it a value that points to the new database folder.
    Make sure you back up the registry before you do any changes on it.
    Raj

  • DAG - Backup failing on 1 DB only with error - The Microsoft Exchange Replication service VSS Writer instance ID failed with error code 80070020 when preparing for a backup of database 'DB012'

    Hi Board,
    i´ve search across the board, technet and symantec sites but did not found a hint about my problem.
    we drive a 2 node DAG (Location1-Ex1-mb1 
    Location2-exc1-mb1), on SP2 RU4 patchlevel with 40 Databases.
    Since some time the backup of one - and only one DB - is failing with these events, logged on the Mailboxserver on which the passive DB is hosted.
    Log Name:      Application
    Source:        MSExchangeRepl
    Date:          28.09.2012 00:37:17
    Event ID:      2112
    Task Category: Exchange VSS Writer
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Location1-Exc1-MB1
    Description: The Microsoft Exchange Replication service VSS Writer instance 1ab7d204-609a-4aea-b0a7-70afb0db38de failed with error code 80070020 when preparing for a backup of database 'DB012'.
    Followed by
    Log Name:      Application
    Source:        MSExchangeRepl
    Date:         
    01.10.2012 03:33:06
    Event ID:      2024
    Task Category: Exchange VSS Writer
    Level:         Error
    Keywords:      Classic
    User:         
    N/A
    Computer:      Location1-Exc1-MB1
    Description:
    The Microsoft Exchange Replication service VSS Writer (Instance 42916d80-36c1-4f73-86d0-596d30226349) failed with error 80070020 when preparing for a backup.
    The backup Application - Symantec Backup Exec 2010 R3 – states, this error
    Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.
    Check the Windows Event Viewer for details.
    Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Stable (1).
    Symatec suggests within http://www.symantec.com/business/support/index?page=content&id=TECH184095
    to restart the MS Exchange Replication Service – BUT the mentioned eventID
    8229 isn´t present on any of the both Mailboxservers.
    The affected Database is active on Location2-Exc1-Mb1 Server and in an overall healthy state. I found during my research, that below Location2-Exc1-Mb1 Server, there are not removed shadow copies present!
    This confuses me, since all Backups are normally taken from the passive copy of a Database.
    So my questions to the board are:
    * Does anyone is facing similar issues?
    * Can someone explain why snapshots are present on the Mailboxserver hosting the Active Database, whilst the errors are logged on the passive one?
    -          * Does someone know the conditions, why shadows copies remain and
    aren´t removed in a proper manner?
    What can cause the circumstance, that only 1 DB is facing such issues?
    Any suggestion is welcome!
    BR
    Markus

    Hi Lenora,
    I´ve encreases VSS / Exchange Backup Log levels to expert, before starting
    those things i´ve all tried now:
    - Backup from passive DB (forced within Symantec Backup Exec)
    - Backup from active DB (forced within Symantec Backup Exec)
    - Backup from passive DB without GRT enabled (forced within Symantec Backup Exec)
    - Backup from active DB without GRT enabled(forced within Symantec Backup Exec)
    All those attempts failed.
    But brought some more details - the backup against the active DB states, that there is still a backup in progress and therefore this backup is cancelled by VSS.
    The Solution was, that i´ve needed to restart the Exchange Replication Service on the Mailbox Server hosting the passive DB.
    Backups are working again on all DBs!
    THX for your replys.
    Best regards
    Markus

  • Get-mailboxdatabasecopystatus -identity DBNAME | fl gives errors "The Microsoft Exchange Replication service encountered an error while attempting to start a replication instance for". DB is mounted and the DB copies are in healthy status.

    We are getting a SCOM alert " Database copy isn''''t keeping up with the changes on the active database copy and has failed."
    When we go to the mailbox server and check we found all the Mailbox DB's are mounted properly and their copies are in healthy state. Further digging to this problem we found that there are no critical events to this DB in the eventviewer.
    When we runt he get-mailboxdatabasecopystatus -identity DBNAME | Fl then in the ErrorMessage section we get error "The Microsoft Exchange Replication service encountered an error while attempting to start a replication instance for . If the copy doesn't
    recover automatically, administrator intervention may be necessary. Error: The directory is not empty."
    ErrorEventID : 4126
    In the event viewer we get a Information event 4114 saying the DB redundancy health check passed and in the details section we get the same error message mentioned above.
    Also we observed that the "MSExchange Replication" counter "Failed" is set to 1 for this perticular DB but is is set to 0 for the other DB's. Tried restarting the MSEXChange replication service but still the "Failed" counter
    is 1 and the SCOM alert is still active.
    The version is Exchange 2010 SP3 UR5
    Any clues???

    Hi,
    From your description, this issue only affect one mailbox datatabase.
    Please use the Update-MailboxDatabaseCopy command to check result.
    If it doesn't work, please dismount your active database copy and check if this is Clean Shutdown, if it's dirty shutdown, please bring to clean shutdown and mount this database copy. Then run the Update-MailboxDatabaseCopy command again to check result.
    Best regards,
    Belinda Ma
    TechNet Community Support

  • RPC request to the Microsoft Exchange Information Store service for log truncation

    Hello all
    Running Exchange 2013 CU3 on Windows 2008R2 sp1 in a two node DAG. We are seeing the bellow warning when running a backup. How to resolve this?
    RPC request to the Microsoft Exchange Information Store service for log truncation failed for database CoramB3\Servername. Error: Failed to notify source server 'servername.coram.com' about the local truncation point. Hresult: 0xc8000713. Error: Unable to find
    the file. Also log files are not being flushed
    Bulls on Parade

    Hello,
    Please verify backup software.
    Please use vssadmin list writers command to check the status of the VSS admin. If it is in a
    failed state, please restart the Exchange replication service and then check the status again.
    Please use Get-MailboxDatabaseCopyStatus cmdlet to view health and status information about mailbox database copies.
    Please use Get-DatabaseAvailabilityGroupNetwork “DAG Name” | fl cmdlet to view configuration and state information for a DAG network.
    Please use Get-DatabaseAvailabilityGroupNetwork DAG Name\MAPINetwork | fl cmdlet and Get-DatabaseAvailabilityGroupNetwork DAG Name\ReplicationNetwork | fl cmdlet to
    check configuration information for MAPI network and Replication Network.
    If the above configuration information is ok, please check if there are other related errors in application log.
    Cara Chen
    TechNet Community Support

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