The "More Everything Plan" is ruining my life! (and adding random data charges to my bill)

Hello,
I recently changed my data plan a few months ago to the 6 GB Data plan with 2 phones tied to my service when I upgraded my phone to the Samsung Galaxy 5. For the most part my wife and I have been doing pretty good at keeping the our monthly data usage down to the 6 GB. On Nov 4th was I upgraded to the new 10 GB my everything plan and ever since that change, my account has been making RANDOM data charges at all hours of the night! I pulled both my wife's Data Usage report and my own and compared them.
Looking at my wife's data usage below, you can clearly see that there are automated data spikes that her phone went through on the same exact time on different days! Looking at the dates, these spikes did not start to automatically occur until we upgraded our plan on Nov 4th. The same goes for my data usage below. There are multiple days that my phone surged on the same exact time with large spikes of data! These reports were organized by largest "Unbilled Data Usage" spikes.
These spikes SHOULD NOT be occurring and have nothing to do with what apps we have installed our phones. We have both filtered our usage by apps on our phones and they do not add up. What's the point of having a larger data plan, if that data plan just steals MG randomly off your phone for no reason??? Because of these spikes, I have add to pay over $100 in overage fees and in November, I have already had to buy MORE DATA ($20 for 5 GB more) because I was already at 90% of my usage with 2 weeks still to go in the billing cycle! I need actions and not suggestions. I'm not the only one with these problems and this needs to be addressed.
Please help!!!!!
(Wife's Data Usage)
(My Data Usage)

You're right, data usage can be confusion...especially when your response above doesn't make sense.
If data usage is counted in 6 hour blocks, then how in the world did Nov. 5th last 138 hours??? Data was calculated 23 times on 11/5/14 and 14 times on on 11/4. These are just 2 examples of when the data was pulled in in "6 hour blocks of time". Nearly every day in my pulled report this month shows 2 dozen or more times the data was recorded and billed each day. (see below)
Further more, if data usage actually was counted in 6 hour intervals, that still doesn't explain why my phone randomly surged 1.27 GB of data at 5:36 AM in the morning on 11/12/14. Even if this counted data since 11:36 PM the night before on 11/11/14 night, there's no way I would have used this much data! Since I work during the weekdays 9-5, I am already in bed at this time and not using my phone. And it can't be recorded data usage after 5:36 AM, because then what would be the point of having a time stamp in the report? Where was this data coming from??? (see below)
The timing of my spike in data is just way too coincidental of when I upgraded my data to 10 GB earlier this month. If you compare our data usage against other months (when I had 6 GB) we didn't have random spikes like we are seeing now. There is something wrong with the new data plan on our phones, and I really wish someone could clearly point out where these additional charges are coming from. Please have a representative contact me at your earlier convenience.
6 Hour Blocks of Time?
Data pulled at 5:36 AM
Data Spike in the Past Months

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No discount, no prorate when switched to "more everything plan" mid month?

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Verizon Reps incorrectly led us to sign up for edge, now unable to use more everything plan

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NJ_Analyst,
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You have fallen for the great Verizon Wireless Lie, most customers don't use over 2Gb and its a better plan, and unlimited is unsustainable yada yada yada.
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The "More Everything Plan" is ruining my life! (and adding random data charges to my bill)

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