The "More" tab on my itunes store won't load on my iPhone. I can't download my Purchased songs?

The "More" tab on my itunes store won't load on my iPhone. I am on wifi and everything else is working fine. It has been happening a while now so I can't download my Purchased songs. Anybody else have this problem?

In iTunes on your computer, go to Store > Authorize This Computer from iTunes' menu.  Have your dad (or you, if you know it) enter his Apple ID and password.  Then sync again.

Similar Messages

  • ITunes Store won't load, can't sign in

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    I have repaired permissions, and have tried to deauthorize/authorize this computer.  No effect.
    I reinstalled iTunes - no change
    This is frustrating, to say the least.  What's going on? More importantly - how can I get iTunes to work again?  The internet is working just fine - as I am posting this from the same machine.  I CAN log in to the iTunes store via my iPhone and my MacBook Pro using the same home wifi...
    Please help!

    Another observation - I just tried to quit iTunes - and it won't quit.  Activity monitor does not show iTunes using a crazy amount of resources.  It just won't quit - not via keyboard command, not by the menu item.
    Something is definitely hosed.

  • My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!

    My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!

    Try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod

  • Itunes Store won't load.......!!!! PLEASE HELP!!!

    Itunes Store won't load!!! I've been trying to access Itunes for like the past, I don't know, two weeks maybe, and every time I go to it, it doesn't cooperate. It usually won't load at all, but in the off chance it does, this really weird basic screen shows up. There are no pictures, or icons like in the normal Itunes, just a bunch of boxes and links that you click on. And, the kicker is the fact that even when I click on it, nothing happens. I've tried reloading the page, disconnecting and reconnecting my Internet connection, even going as far as to run diagnostics, and reinstalling the newest software 3 times!! Nothing is working!! Please help, I would be very grateful!!!!!!!

    I have the same problem.  I have 64-bit Windows 7, all updates installed, anti-virus uninstalled, and have a specific firewall exception made just for iTunes, however the iTunes Store still refuses to load.  After waiting a (very long) period of time I get the following screen:
    Sometimes I won't get this screen at all, and iTunes will finish loading with a blank screen.  All of my other computers can load iTunes perfectly fine.  This error occurred directly following the iOS 5 update for my iPhone.  Seeing as that the only computer affected was the one updating my iPhone, I figure there's some connection between the two.  I have
    cleared catche, cookies, everything
    uninstalled and reinstalled all Apple software and components (and end processes)
    completely deleted my iTunes library
    tried creating a new account, but can't even do that becuase I can't connect to the store
    tired de-authorizing and re-authroized the account
    signing-out and signing back in
    disabled parental controls
    made sure I WASN'T behind a proxy server
    I
    Apple Support tried to help with my request but for some reason refused to listen to the notion that this problem occured because of an iOS5 update (and iTunes 10.5).  The only thing I haven't done is wipe my harddrive, which seems to be the only option now. 
    Somebody please help.

  • ITunes Store won't load in iTunes

    I can't figure out why iTunes Store won't load in my itunes. I never had a problum with it until now. How do I fix the problum?
    Message was edited by: Itunes Store not loading

    When I click on Store, all it does is show a blank page, no matter how long I leave it and the loading bar goes half way while saying: Accessing iTunes Store
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • TS3297 when I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' .  My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please?

    When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' .  My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.

    I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work.  i can't find an automatic update of time zones on my itouch to turn this off.

  • HT1491 Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?

    Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?

    Hi Velvalee,
    While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
    Cheers!
    - Ari

  • The itunes store won't load on my computer

    The store won't load; it loads halfway and then the screen goes white. I can still get to my library but i can't access the store. I've updated to the latest itunes and I'm pretty sure my computer is up to date too ( i've run two system updates and restarted it).

    There are several things this could be. Make sure you are selecting iTunes Store, restart your computer, restart your modem, and check your security settings. I've seen that most times this issue is caused by security settings preventing your computer from connecting to the iTunes Store, or other servers.

  • Installed iTunes 10.5, iTunes store won't load now?

    Yesterday I installed the newest itunes update and now my store won't load. Is there anything I can do for it? I tried uninstalling it and reinstalling it and it still doesnt load.

    Completely uninstalling my internet filter (CloudCare/BSecure) worked for me.  Not just disabling it or allowing iTunes; had to completely uninstall it.  Not happy, but iTunes works.

  • Itunes store won't load\open

    So basically yeah, my itunes store won't open at all. I have no error messages, nothing. I can see its loading, then it stop and i just have a blank page.
    I have a iMac with Os X Lion 10.7.5 and iTunes 11.0.2.
    Thanks for your help!

    Hi luluflower84,
    Thanks for using Apple Support Communities.  If you're unable to access the iTunes Store, I would first try quitting the app if it is open:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    If the issue continues, try restarting and resetting your iPhone:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If the issue continues, try accessing the iTunes Store through another app, such as the Music app, to see if you can access it that way.  The screenshot on this page shows the store link in the upper left corner:
    Playlists - iPhone User Guide
    http://help.apple.com/iphone/7/#/iph3cf20cbf
    Cheers,
    - Ari

  • Itunes store won't load on mac

    while in itunes, everything already saved on my mac lauches fine, however, the store won't load. the page is actually blank. what do you suggest?

    Hi there sekaisdad,
    You may find the troubleshooting steps in the article below helpful.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    -Griff W. 

  • Certain pages in the iTunes store won't load.

    A few weeks ago I went to iTunes to see if there were any new games out I might like. Every time I tried to load the games tab in the iTunes store on my laptop it would show that it was loading and then give me a blank white page. All of the other pages that I tried seem to be working. It worked fine a month or 2 ago and I haven't made any upgrades to my laptop since then. I even tried uninstalling and reinstalling iTunes to see if that would help. It just seems strange that everything else is working fine except for games no matter how I try to get to them. Suggestions?

    When I click on Store, all it does is show a blank page, no matter how long I leave it and the loading bar goes half way while saying: Accessing iTunes Store
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • ITunes store won't load. The progress bar freezes at about 50% and I get nothing but a white screen.

    I'm running iTunes 10.5 beta 7 but this issue has been happening since I was running 9.  One day I clicked on a link for an app I saw on techcrunch and it pulled up in iTunes as being in the UK store.  I clicked ok and my iTunes hasn't worked since.  I can log into my account but can't access anything in the store or Ping.  I've googled this issue and found some similar sounding stories but none of the solutions have worked.  I've uninstalled and reinstalled, turned of the itunes store in parental settings and checked "except for iTunes U", I've uninstalled apple aplication suport and installed safari and every other option I have found and nothing has worked.
    Sometimes if I let it sit long enough what looks like an unstyled version of the store comes up but is completely unusable.
    Just to be clear, this has been happening since before I was running any beta software or OS.
    Any help would be greatly appreciated.

    Thank you gchin.
    I emailed apple support and they got back to me, I did what he said and it's fixed! SOLUTION found- see below.
    I said:
    "I can't access the iTunes Store. When I click on it the progress bar stops at 50% and I'm left with a blank white screen (no error msg). I have uninstalled and reinstalled, run the iTunes diagnostics (it said all was ok), gone through all of the online help material and I've tried turning off my firewall. Nothing works. I can't sync my iphone either (stops on verifying iPhone so I think it's getting stuck on trying to contact the store). Plzz help."
    They replied:
    "Greetings from Apple iTunes Store Customer Support! I am ########.
    I understand that you have had issues accessing the iTunes Store. I know how eager you are to have this issue resolved. I will certainly assist you.
    #########, for this, I recommend that you attempt to resolve this issue by once again uninstalling iTunes and QuickTime, and then reinstalling the latest version of each. To do this, first ensure that you are logged in to an Administrator user account on your computer, then follow the instructions in the appropriate article:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista:
    http://support.apple.com/kb/HT1923
    Note: Titles you purchased from the iTunes Store or imported from CDs are saved in your iTunes folder by default and are not deleted by uninstalling iTunes. Backing up your iTunes Library regularly is recommended.
    After successfully uninstalling iTunes and QuickTime, please ensure you have upgraded to the latest Service Pack for Windows by installing all updates available to you on Microsoft Windows Update:
    http://update.microsoft.com
    Once you have the latest Service Pack for Windows installed, download and install iTunes for Windows (which includes QuickTime):
    http://www.apple.com/itunes/download
    If you continue to experience difficulty with this issue, you may wish to contact Apple technical support. A representative will be able to tell you about Apple's complimentary and fee-based support options and can help you determine which option might be most helpful.
    Please find the appropriate phone number here:
    http://www.apple.com/support/contact/phone_contacts.html
    Thank you for contacting iTunes Store Support. Have a nice day!
    Sincerely,"
    AND IT WORKED happy customer.

  • My iTunes Store won't load past the twentieth song!! Please help been going on for months now. Also is super slow in loading.

    Every time I open my iTunes Store on my iphone, the store will hardly load and when it does it only lists the songs 1-20 in every genera. it will load the a limbs and front page of that category. Please help haven't been able to do anything for months!!!

    Hello ChainedBear,
    Welcome to Apple Support Communities.
    Sorry about the difficulties with the iTunes Store, you can take a look at this article for troubleshooting steps:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    There are several options in that article. If you are still having difficulties after going through that article, you may need to take a look at "Additional Information" for contact information.
    Regards,
    Jeff D.

  • The iTunes Store won't load in iTunes; have tried everything...

    I have literally tried every thing you can think of and I still can't load the iTunes Store in iTunes ANY version.
    Let's start the list of what I have done, and here: I'll list some of them for you.
    Let me know if you have anything else I can try, and NO I'm not going to reformat, let's fix this WITHOUT doing or suggesting that.
    Don't be like reddit, I WILL contact the mods if you DON'T post helpful information.
    I have a GENUINE 64 bit Windows 7 Ultimate that I bought from Microsoft.com
    On a Dell Inspiron M5030
    And again: I have tried ALL versions of iTunes
    When I click on Store, all it does is show a blank page, no matter how long I leave it and the loading bar goes half way while saying: Accessing iTunes Store
    Tried restarting iTunes
    Tried restarting computer
    Tried uninstalling and reinstalling iTunes
    Use Revo Uninstaller to remove all Registry keys and reinstalled
    Allow ALL ports using DMZ on my router
    Restarted Router
    Used WiFi
    Use Ethernet cable
    Used Tethered AT&T 3G from my iPhone 4
    Used multiple hardwire and WiFi networks
    Reset Internet Explorer to default
    Unchecked: "check for server revocation certificate" in Internet Options --> Advanced --> Security
    Allowed iTunes to connect through FireWall
    Disabled FireWall
    Disabled Microsoft Security Essentials by uninstalling it
    Windows hosts file is BLANK

    When I click on Store, all it does is show a blank page, no matter how long I leave it and the loading bar goes half way while saying: Accessing iTunes Store
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

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