The mouse pointer gets frozen for a few seconds after waking up from sleep mode

I have just noticed this recently and I have updated all my software but it is annoying to have to wait like 20 secs before it responds.

Me too. If I press the esc key, the pointer completely disappears from the screen and then reappears 20-30 seconds or more later. Very aggravating.

Similar Messages

Hi, Lately many times my MBP15 shuts down a few second after waking up from sleep mode. Any ideas why? I think it happens everytime I try to open safari right away...

I think it happens everytime I try to open safari right away, but I'm not sure. After shutting down it automatically restarts and gives me a message Ÿour computer had to shut down because of a problem, press any key to restart..." and when it comes on again it gives me an option to send an error report to apple.
Any ideas?
Thanks

Yeah your Mac is having a Kernel Panic and the option to Restart the system when that happens is checked. So the system Restarts Automatically. Uncheck that option. For some unknown reason it is located in the Energy Saver applet in System Preferences.
As to the ROOT cause it could be software or hardware problems. There should be a Kernel Panic report in the console logs.
But if you do a search of these forum you'll find many that are having these restarts waking from sleep. So it would seem to be a hardware problem.

Why does my Mac screen suddenly go dark? Sometimes it stays dark for an indefinite period after waking up from sleep.

Why does my Mac screen suddenly go dark? Sometimes it stays dark for an indefinite period after waking up from sleep. I have to open and shut the monitor screen to get it to light up again.

Might try posting in the MacBook Pro laptop forum. This is the Mac Pro desktop forum.
Also see:
OS X: When your Mac doesn't sleep or wake

Yosemite frozen for a few seconds after wake from sleep

So I open up the lid of my late 2012 Macbook Pro Retina and I instantly see whatever it was I was seeing before closing it, but I can't do anything for anywhere between 3 and 10 seconds... The problem exists whether my Macbook goes to hibernation or not (my sleep delay is set to a loooooong interval). I've already tried PRAM and SMC reset, tried a fresh install of Yosemite from recovery, etc. Nothing seems to change this behaviour. Maybe this problem is just too high profile and I'm whining about non-issues here, but this hasn't ever happened before, on any other Mac OS version I've ever had. And quite frankly, that sweet instant wake-from-sleep is something I was always proud of as a mac user. ;-) Now my mac is starting to behave like every Windoze version... ever! What gives?!
(PS: I have a Transcend JetDrive 720 480GB upgrade built in but the problem existed before the upgrade. And I'm running Yosemite 10.10.3 but that upgrade also had no impact on the issue.)

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
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{ o[$1]=o[$1]"\n    "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n    "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n    "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n    "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n    [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n    "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n    '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' 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$2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag $ -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0;    };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Windows is forgetting shortcuts designated for keyboard layout switching after waking up from sleep

I have a configuration of Ctrl+1,2,3,4,5 shortcuts for switching keyboard layouts on Windows 8.1. Once I boot up my laptop they work just fine and the layouts shortcuts setup window looks like this if I open it:However now when I close my laptop, putting it into sleep mode, and then open it again, the keyboard shortcuts stop working and if I open the aforementioned setup window, it also looks as if I have none configured: To get my shortcuts back after sleep mode I have either to reboot the laptop, or assign the shortcuts again manually. This is a problem I've experienced before on this same machine (Lenovo Yoga 13) with Windows 8 (before the 8.1 update) and I guess at that time it dissapeared after some editing of the list of layouts I use.
But now I've added some layouts to the list, and then removed some of them and so on and here is what I get again.Maybe there is some branch of Windows Registry involved with the layouts and keyboard-shortcuts messed up and I could simply remove the registry branch and start with a clean slate?

I have never seen this Windows before, I unfortunately do not understand Russian.
Here is the Russian community:
https://forums.lenovo.com/t5/Сообщество-Lenovo/ct-p/Community-RU

Keyboard and Mouse unresponsive after waking up from sleep mode....

This morning my trackpad and keyboard no longer work at all. I also had a mighty mouse hooked up via bluetooth and that no longer works (the bluetooth symbol doesn't even show up.) I tried hooking up an external keyboard (i don't have a usb mouse to try though) and that didn't work either. I tried repairing permissions and that didn't help. I also did some googling and saw that people who had the same problem thought it was the ribbon cable under the battery. however when i start it up with the leopard restore disc, the trackpad works. any ideas on how to fix this?

I had the same issue with my previous-gen MBP. I had to send it in several times to have the keyboard/trackpad replaced, which helped, though did not solve the problem.
Check that you have the "Built-In Keyboard Firmware Update" and the "MacBook Pro EFI Firmware Update", these items can be found in Applications > Utilities. Please note that I have since then upgraded to a new MBP, and as such, I am only telling you where I find those files on my MBP. I don't recall which of the two files I had installed to temporarily repair the issue, though I am pretty sure both apply to this situation.
Here is the link to the download for the Firmware Update. Make sure they apply to your MBP before installing. The Built-In update should have been applied if you use software update from your preferences pane.
http://support.apple.com/downloads/MacBookPro_EFI_Firmware_Update_16
I hope this helps... again, I cannot be sure about this, as I no longer own the previous-gen MBP and I was never able to resolve the issue completely. good luck.

My iPhone is getting stuck for a few seconds everytime I do something, if i type a letter it will type it twice or a few times, if i click to close the browser it stucks there for a few seconds before closing, if i try to open some app it gets stuck ther

My iPhone is getting stuck for a few seconds everytime I do something, if i type a letter it will type it twice or a few times, if i click to close the browser it stucks there for a few seconds before closing, if i try to open some app it gets stuck there.
I have restored it and loaded the backed up material again. But this problem doesnt seem to go away. Sometimes it is too much sometimes it is not noticeable, so what exactly could be wrong and what ALL should I do to get it fixed? Please reply.

Thank you. You are very kind. First I backed everything up, then restored as a new phone, and then i couldn't see the contacts, the contacts were not restored when i restored as a new phone. So in order to get the contacts I restored from the backup but then the same problem happened again.
What I meant to saw was that the probelm disappeared when i restored as a new phone, but it reappeared when i restored from the backup. So is there a way to just somehow get the old contacts when the phone is restored as a new phone. All I need from the current phone is the contacts to be there when I retore as a new phone.
I hope I am clear.
Kindly help

My iPhone is getting stuck for a few seconds everytime I do something, if i type a letter it will type it twice or a few times, if i click to close the browser it stucks there for a few seconds before closing, if i try to open some app it gets stuck there

My iPhone is getting stuck for a few seconds everytime I do something, if i type a letter it will type it twice or a few times, if i click to close the browser it stucks there for a few seconds before closing, if i try to open some app it gets stuck there.
I have restored it and loaded the backed up material again. But this problem doesnt seem to go away. Sometimes it is too much sometimes it is not noticeable, so what exactly could be wrong and what ALL should I do to get it fixed? Please reply.

I did that many times, I mean I do it everytime. But it doesnt seem to help. It is strange sometimes the phone is slow and stucks for a many seconds, sometimes it is just one or two seconds. Thank you for your help though, but is there something else that you could think of?

When I try starting my iPod touch, it won't start; the Apple logo comes up for a few seconds, and then, it just shuts off. I tried to charge it through an outlet; the iPod didn't even charge, so I tried to restore my settings on my computer. iTunes won't

when i try starting my IPod it won't start, the Apple logo comes up for a few seconds,and then. it just shut off . I tried to charged it through an outlet, the IPod didn't eve charger so I tried to restore my setting in my computer, i tunes won't

But that requires the computer to see the ipod. I am having the same problem and I keep being told to restore it, but you have to either get the ipod to turn on or have the computer see it in order to so that. Right now I have a pretty useless 32GB ipod touch cos I cant get the thing to turn on! I can only get the apple logo for like maybe 20 seconds and it goes away. Ive charged it for days on a wall charger, on the computer usb charger, and on a speaker charger. Nothing works.

HT2486 the photos that I add to address book will only be there for a few seconds after I close the edit button. Either they go away completely or they a very small portion of the actual photo

the photos that I add to address book will only be there for a few seconds after I close the edit button. Either they go away completely or they are very small portion of the actual photo

Frank, thanks for your note. I wrote "COMPLETED" because I had gone to a lot of effort to get the content of the book precisely as I wanted it. I would fully expect to see my level of effort and care matched by functional competence in Aperture 3 to render the book the way I created it. Too much to ask?
And yes, I upgraded the Aperture 2 Library first. [Not ALL my tens of 000s of pix, because I use Lightroom selectively for photo editing. But Yes to the Aperture 2 Library.] That step took a number of minutes, but seemed to work fine (no error messages of any kind).
Then I opened the existing book project in Aperture 3, which followed some "magic-box" process that took a minute or so. As I said, when that step was done, by all appearances the book was ready to submit for printing - until I examined the photos a little more closely. You did see the blurry example I included, didn't you? That is what each and every photo looks like.
Text-box content appears to have been rendered pertectly, for the record (including captions).
So, ... is this result something you have heard of before? Do you know of a one-step solution? Or am I looking at an extended picture-by-picture fix?

When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats. Any suggestions on how I can troubleshoot this problem?

Hi all,
I need help with my iphone4s.
When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats. Any suggestions on how I can troubleshoot this problem?
What seems to be the problem here?
thanks and regards
Wan

Wanlucg wrote:
When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

After sleeping my macbook pro 15.4" mid 2012 model for overnight and pass 24 hours time, on wake -- the dock background is white for a few seconds and then it turns back to normal color. . .

After sleeping MacBook Pro 15.4" mid 2012 model (running Mac OS X 10.10.2 Yosemite) for overnight and pass 24 hours time, upon wake from sleep-- the dock background is white for a few seconds and then it turns back to the normal color.
Is this normal? Should I be worried? Is my GPU defective?
My specs:
MacBook Pro 15.4" Mid 2012 model, Ivy Bridge Quad core i7 2.3Ghz CPU w/ hyperthreading,
16GB RAM, Nvidia 650M 512MB VRAM/Intel 4000 HD 1GB VRAM, 500GB HD
Running Mac OSX 10.10.2 Yosemite.
Thanks to all in advanced.

It doesn't happen all the time but sometimes and i tried zapping the PRAM and it still happens!

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

If the Reset Ian mentioned doesn't work...
Shut down and restart the Mail app...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Mail app from this list.
- Press the home button twice when done.
- Restart the Mail app

My iPad suddenly started to show crazy colors. I turned it off and had to use the two button trick to turn it back on. Now it shows only green stripes for a few seconds and goes back to sleep.

My iPad suddenly started to show crazy colors. I turned it off. It would not reboot until I used the two-button reboot. Now it shows only green stripes. only for a few seconds and goes back to sleep. HELP!

Standard troubleshooting...
1. Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove all apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete all apps from this list.
- Press the home button twice when done.
4. If still a problem restore with your backup.
5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
6. If still a problem, it's likely a hardware issue.

TS3367 When on FaceTime, the screen will suddenly freeze for a few seconds as well as the audio. This has happened to eThis veryone I have talked to on Facetime. Any suggestions?

When on FaceTime, the screen will suddenly reeze for a few seconds as well as the audio. This happened to everyone I have talked to on FaceTime. Any suggestions to keep this from happening?

Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine

The mouse pointer gets frozen for a few seconds after waking up from sleep mode

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