The movie I downloaded from iTunes on my iPad did not load properly how do I reload it without being charged again

The movie I downloaded from my iTunes Store did not download properly to my iPad. How do I reload it without being charged.

Ringtones are currently a one-time only download, but if it's not on your phone and it hasn't copied over to the Tones section of your computer's iTunes library then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • HT203167 I downloaded a ringtone last week for my iphone5 and it was active on my phone until I did a sync on the weekend with my laptop and now I find the ringtone has disappeared how do I reload it without being charged again?  I still have the tax invo

    I downloaded a ringtone last week for my iphone5 and it was active on my phone until I did a sync on the weekend with my laptop and now I find the ringtone has disappeared how do I reload it without being charged again?  I still have the tax invoice.

    Ringtones are currently a one-time only download, but if it's not on your phone and it hasn't copied over to the Tones section of your computer's iTunes library then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

    i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

    You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
    Good luck.

  • HT204406 Uploaded CD last night. I see it in itunes match. However can only download some of the songs. Few have the Icon to download from Itunes Match, however it is not able to be clicked on. It's a lighter icon then other download ones.

    I uploaded a CD last night. I see it in my ituned match on my work cpu. I can download 6 of the 10 songs. The other 4 have an Icon to download from Itunes Match, however it is not able to be clicked on. // See Pearl Jam Ten. I can download almost half the songs. The others remaining I cannot though they say they are available. I've reset the cache, I've closed and reopened Itunes, I have even turned MATCH off and then back on. Nothing is working. Please help. Also the song will not play. If I start the album, it skips over these songs.

    The number of Songs that 'matched' is simply a function of the current iTunes Match service process.  It is not unusual to have multiple Songs in an otherwise perfectly matched album be uploaded - often it is very possible to find the album in the iTunes Store.
    The Artwork does tend to reappear for many over a few days / weeks - however, if your library backup has all Artwork present it would be wise to save the Album Art separately and reapply to Albums not showing art work in the library grid view.
    Many of the other performance issues you mention are not typical - though during the past working week or so the Apple Infrastructure has been very heavily loaded with multiples countries having service go-live symultaneously.

  • I can't find the movie I downloaded from itunes

    I downloaded a movie from iTunes.  Took a long time.  I can not find
    The movie now.

    It should have downloaded into the Videos app :
    If you can't find it there then have you got any age ratings restrictions set in Settings > General > Restrictions that might be hiding it ? If not then can you find it by name via the iPad's spotlight search screen (swipe your first homescreen to the right).

  • Can't find movie I downloaded from ITunes. Any ideas on where I should look.

    I can't find the movie I downloaded from ITunes. It hasn't showed up in downloads. Any ideas on where I should look?

    In the Videos App. That is where downloaded movies appear and that is where you play them - not in iTunes.

  • HT200109 Why do all my other Apple devices not care if the movie I rented from iTunes if it was downloaded directly to that device or not, but the stupid Apple TV won't allow you to play rented movies unless you rented it directly from the Apple TV?

    Why do all my other Apple devices not care if the movie I rented from iTunes if it was downloaded directly to that device or not, but the stupid Apple TV won't allow you to play rented movies unless you rented it directly from the Apple TV?
    Great, so now I have to airplay it by linking my computer to my Apple TV and then the movie has to buffer! So, all that time I spent downloading the HD video has to technically "download" again by buffering. The more I use Apple TV, the more I feel like this item was not created by Apple. I don't even use it for what I originally purchased it for. If I would have known that anytime I wanted to sync a movie from my computer to Apple TV by using airplay that it would have to buffer the movie, I would have never ever ever ever ever purchased this waste of time device. So the video has to technically play all the way through one time first so Apple TV can "remember" the movie to play it back in real time afterwards.
    Am I missing something here? Am I doing something wrong that can be fixing my problem? I should have known that the Apple TV had so many things backwards when simple things like when you are using the remote and you reach the bottom of your list, in order to cycle back to the top of your list you have then press the directional buton back the other way rather than most modern day devices that will automatically cycle you back to the top or to the other side when you reached the bottom or end but keep on pressing the button. That **** annoys me when I am doing a search for a movie and have to type the name in manually and have to cycle back and forth to the letters. It makes me feel like I am using a rotary phone or something!

    I was told by someone to try and purchase something directly from my Apple TV and that will help authorize my Apple TV.  So I picked something that was free and it downloaded.
    Then I went back to the Movie that would not work and it played just fine. 
    So it seemed to work.  I will have to try it on other movies and TV shows later.

  • There were some updates on my Apps.  I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud.  Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

    There were some updates on my Apps.  I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud.  Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

    Purchased music does not count against your iCloud storage and you cannot get rid of them in the purchased tab.
    What is backed up
    You get unlimited free storage for:
    Purchased music, movies, TV shows, apps, and books
    Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
    Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
    Look here for help on managing iCloud storage.
    http://support.apple.com/kb/HT4847

  • I have a macbook white (Snow leopard), just started using mac, Is there anyway we can use the Iphone Apps( downloaded from ITune) on Mac

    I have a macbook white (Snow leopard), just started using mac, Is there anyway we can use the Iphone Apps( downloaded from ITune) on Mac, they are getting saved in Mobile applications and have ipa extension

    The operating systems for iOS devices and for Macs are completely different. Applications written for iOS won't run on a Mac no matter what fiddles you try with it. You can sometime extract data by opening the package, but it still won't do you any good. Look in the Mac App Store in your Applications folder to see if there are Mac versions or similar programs (iTunes login required).

  • Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?

    Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?

    Why can't I use an iTunes gift card in Canada to purchase apps for my iTouch?
    Inquiries to the iTunes Store have yielded only the following explanation:
    "Due to tax laws and commerce restrictions for software in Canada, customers residing in Canada may only purchase games and applications using a credit card."
    What these "laws/restrictions" might be have never been identified.
    Can I somehow exchange the giftcards that I have for App gift cards?
    There are no "app gift cards". Again, you can only use a credit card to purchase software in the Canadian iTunes Store.
    Problem is I don't have a credit card to purchase the apps.
    Perhaps you could obtain one of the "prepaid" credit cards some banks offer. If not, then the only way you'll be able to buy apps is to get someone to allow you to use their credit card.

  • My old iPad has purchased movies on it from iTunes Store, however they do not appear on my new iPad - what can I do to fix this? Thanks

    My old iPad has purchased movies on it from iTunes Store, however they do not appear on my new iPad - what can I do to fix this? Thanks. My new iPad air is wifi only

    You might, depending upon what country that you are in (redownloading films isn't possible in all countries), the studios that they are from (even where redownloading is possible not all studios have agreed to it), and whether they are still in your country's store (studios ocassionally remove their films), be able to redownload them on your new iPad via the Purchased tab in the iTunes store app.
    If not then you will need to connect your old iPad to your computer's iTunes and copy them over to it via File > Devices > Transfer Purchases, and you can then sync them to your new iPad.

  • HT1766 I have manually back up my iphone few days back, and my contact got missing the next day. i restored my back up from iTunes, however, my contact did not get restored. How do i check if the manual back up did actually back up my contact or not?

    I have manually back up my iphone few days back, and my contact got missing the next day. i restored my back up from iTunes, however, my contact did not get restored. How do i check if the manual back up did actually back up my contact or not? How do i get back my old contact in my phone?

    Your entire second paragraph is so confusing I am going to ignore it.
    But I may be able to answer your first and third paragraphs, which seem to address the same question.
    I wonder where your iPhone states it was backed up yesterday.  I am going to assume that you see this under Settings > iCloud > Storage & Backup.
    If that is true, then the backup from yesterday is in iCloud.  The one and only way to restore an iCloud backup is to do this on your iPhone:
    Settings > General > Reset > Erase All Content and Settings
    That will cause your iPhone to begin a setup process.  As part of that process, assuming you enter the same Apple ID you used when you created the iCloud backup, you will be offered the opportunity to restore from it.

  • Despite my best efforts, I am unable to remove iTunes 11.1.4 from my PC, this being made necessary because the original installation had a flaw and did not load properly. Effor to use the control panel, deleting dll. files, etc. all failed. iTune out??

    Despite my best efforts, I am unable to remove iTunes 11.1.4 from my PC, this being made necessary because the original installation had a flaw and did not load properly. Effor to use the control panel, deleting dll. files, etc. all failed. And, of course, on startup, a window opens with the error and tells me find QTMovie.dll and delete it because this may be the source of the hangup. Also, in trying to delete iTunes, I get the additional message that I must get approval from the System Administrator to take this action. I am the System Administrator.
    Any ideas would be welcomed.
    Thank you.
    James
    <E-mail Edited by Host>

    Thank you for asking this question.  I'm having the same issues. 
    Liz

  • I just got the first get and im trying to download the ios onto it and it will just stop and not load anymore how do i make it keep going?

    i just got the first get and im trying to download the ios onto it and it will just stop and not load anymore how do i make it keep going?

    You are only as young as you feel......
    This is an example of how you can select the exact content that you want to sync to your device. You do not have to sync the entire iTunes library. You can pick and choose the music, apps, books and so on that you want to sync. This is using music as an example.
    Connect the iPad to the PC and launch iTunes.
    Click on the iPad name on the left side under devices.
    Click on the Music Tab on the right.
    Click on only the albums or playlists that you want to sync.
    Click on the Sync Music Heading.
    Click on Apply in the lower right corner of iTunes
    You can do this with apps, books, movies .... Whatever .... You have the freedom to sync whatever you want.

  • I purchased tv episodes on apple tv and had to delete the episodes to make room for me to be able to download other stuff.  Now I want to watch those episodes I already paid for again.  How do I re-download those episodes without being charged again?

    I purchased tv episodes on apple tv and had to delete the episodes to make room for me to be able to download other stuff.  Now I want to watch those episodes I already paid for again.  How do I re-download those episodes to my apple tv without being charged again?

    Welcome to the Apple community.
    Assuming you are in a location that supports re-downloading of TV shows, you can download any purchased TV shows from the purchased option in the quick links section in the top right-hand corner of iTunes on your computer.

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