The movie I rented at itune store failed to download.  I tried to download it again, but it seems I would be charged again if I download.  How can I download the movie I have already paid without being charged twice?

The movie I rented at itune store failed to download.  I tried to download it again, but it seems I would be charged again if I download.  How can I download the movie I have already paid without being charged twice?

Hello ktsuchiya
If you can get your rental to download by going to Store > Check for Available Downloads, then report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Similar Messages

  • I downloaded, installed and uninstalled firefox 24 yesterday but it had a search engine which I don't want, how can I download without this search engine.

    How can I download firefox without the search engine it automatically takes me to when I open a new tab.?

    its not search engine change homepage you like
    et a single website as your home page
    If you like to keep things simple, here’s how to set your home page in three easy steps.
    Open the website you want to set as your home page. If you want a blank home page, open a new tab.
    Click the icon to the left of the web address, drag it to the Home button, and release.
    Home page Win1
    Click Yes to set this as your home page.
    Try it out: Click the Home button and your new home page will load in the current tab. It doesn’t get much easier than that!
    Set more than one website as your home page
    This is the way to have one-click access to all of your favorite websites. For example, you can set the Firefox home button to open your email, favorite news site, and Facebook all at once.
    Open a new window and load the first web site you want in your home page.
    Click the new tab button and open the next web site. Repeat this step until you've opened all the desired sites in new tabs.
    At the top of the Firefox window, click on the Firefox button and then select Options
    Select the General panel.
    Click Use Current Pages.
    Home page Win2
    Click OK to close the Options window
    Try it out: Close all of your tabs and then click the Home button. Watch all of your chosen pages open up in tabs. Do it again! You know you want to.
    Note: Setting too many pages as your home page can make Firefox take long to start up.
    Restore the default home page
    If you want to delete your home page customizations, this is the way to do it.
    At the top of the Firefox window, click on the Firefox button and then select Options
    Select the General panel.
    In the Startup box, click Restore to Default.
    Home page Win3
    Click OK to close the Options window
    Set what pages open when Firefox starts
    This is a great feature you can use in addition to the home page settings. To save time, you can have Firefox open the pages you were visiting the last time you used it so you can continue where you left off.
    At the top of the Firefox window, click on the Firefox button and then select Options
    Select the General panel.
    In the Startup box, click the dropdown menu next to "When Firefox starts:" and select what Firefox should display when it starts up.
    Show my home page - Displays the home page(s).
    Show a blank page - Displays a blank page. This loads quickly since you don't have to wait for lots of tabs to load.
    Show my windows and tabs from last time - Opens the pages you were visiting the last time you used Firefox so you can continue where you left off. For more information, see Restore previous session - Configure when Firefox shows your most recent tabs and windows.
    Click OK to close the Options window .
    Try it out: If you really want to get fancy, you can set a group of web sites as your home page and set Firefox to open the pages you were visiting the last time you used it. That way, you can pick up your work where you left off and have one-click access to your favorite sites.
    Tying it all together
    Firefox is really flexible – "you" decide what works best. Keep it simple and set a single website as your home page or set up one-click access to your favorite web sites and save time by having Firefox pick up where you left off when it starts. What works best for you? Try and see!
    Having problems?
    We have answers:
    If you keep getting the "Firefox has just updated" tab every time Firefox starts, see the article Firefox says it's just updated every time it starts - how to fix.
    If your home page settings are not saved, see How to fix preferences that won't save.
    Share this article: http://mzl.la/NdLLhT

  • I had an app previously, but now it shows I do not. How can I retrieve this, since I've already paid for it? I have 2 photos- one showing it in my cloud- and two the app itself. Please help

    I had an app previously, but now it shows I do not. How can I retrieve this, since I've already paid for it? I have 2 photos- one showing it in my cloud- and two the app itself. Please help

    redownload it,, either by syncing with iTunes or directly from your phone using the app store.

  • I just recently purchased a mini iPad for my child. It was set up in the Apple store with my Apple id. I now want to create an Apple id for my child and switch it over, how can I go about that. I already downloaded some of the games from my account.

    I just recently purchased a mini iPad for my child. It was set up in the Apple store with my Apple id. I now want to create an Apple id for my child and switch it over, how can I go about that. I already downloaded some of the games from my account.

    With a new account, you'll need to rebuy the games.
    Each user should have their own icloud account, otherwise they end up getting the same emails, contacts, calendars, notes, reminders, etc. - usually not what you want.  But if all have been sharing the same itunes ID, keep it that way, you can have different IDs for itunes and icloud.
    If you already have another icloud account, and want to set it up on a device, then go to Settings>icloud, scroll to bottom of screen and tap Delete Account.  This only disconnects the device from that account, no data is lost on icloud.  Then enter the account ID that you want to use.
    To create a new icloud account, go to
    http://www.apple.com/icloud/setup/

  • Hi, how are you? I have a question. I bought the ringtone "Dancing Queen" once but it charged me 7 times. How can I remove the 6 other purchases?

    Hi, how are you? I have a question. I bought the ringtone "Dancing Queen" once but it charged me 7 times. How can I remove the 6 other purchases?

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I have just purchased a Macbook pro, but my iphone is currently synched to my old pc. How can I now synch it with my new mac without losing all the apps/music etc on my phone, Ta

    Hi, I have just purchased a Macbook, but my iphone is currently synched to my old pc. How can I now synch it with my new mac without losing all the apps/music etc on my phone? Ta

    The easiest way is to copy the iTunes folder from your old PC to your MB (put it in the Music folder as a subfolder), along with the other valuable data on the old PC. Or restore it from a backup of your old PC. Then authorize iTunes on the MB to the same account you had on the PC. When you sync it will warn you that your content will be deleted, but it will be replaced with the same content from the MB. Before syncing you should also make sure there is at least one entry in iCal and Address book on the MB (assuming you sync to Outlook or equivalent on the PC) to assure that your contacts and calendar entries will move over correctly.
    Al alternative that is less effective is to connect the iPhone to the MB without syncing, and choose "Transfer Purchases" from the iTunes File menu. This willl copy purchases music, videos and apps, but not ripped tracks from the iPhone to the MB.

  • I have downloaded OS X Yosemite using recovery from boot but while installing error occuring showing unable to extract essential.pkg so can't install. problem is i have already formatted my drive and dont have any os right now. please help

    i have downloaded OS X Yosemite using recovery from boot but while installing error occuring showing unable to extract essential.pkg so can't install. problem is i have already formatted my drive and dont have any os right now. only the downloaded new os x yosemite in the os x base system. please help

    Please try again after taking each of the following steps that you haven't already taken.
    Step 1
    Reset your computer’s PRAM.
    Step 2
    If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications of the machine.
    Step 3
    Back up all data to at least two different storage devices, if you haven't already done so. One backup is not enough to be safe. The backups can be made with Time Machine or with Disk Utility. Preferably both.
    Erase and install OS X. This operation will destroy all data on the startup volume, so you had be better be sure of the backups.
    Step 4
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider to have the machine tested.

  • I am in Korea rigth now but i don't speak korean, and i don't know how can I change the idiom at the iTunes.

    I am in Korea rigth now but i don't speak korean, and i don't know how can I change the idiom at the iTunes.
    the iTune is already in english, the problen is wen i tray to open anithin is in hangul(korean), and i don't understand anithing!

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
    Regards.

  • When i want to return to my home page I click on the home icon and it resets the page to my home page but also open a blak tab which i don't want how can I stop this as i have too many tabs open.

    When I want to return to my home page after looking at a website I click on the home icon and it resets the page to my home page but also open a blak tab which i don't want.How can I stop this as I have too many tabs open and have to close all of them.

    You may have an unwanted extension that is modifying sites (or the toolbar area). Try this:
    Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:
    * Ctrl+Shift+a
    * orange Firefox button (or Tools menu) > Add-ons
    In the left column, click Extensions. Then, if in doubt, disable.
    Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
    Does that flush the tab?
    Please report back on anything suspicious you find so others can learn about its bad behavior.

  • Speaker on phone calls will not work, how can I fix this? I have already done system restart and reset to manufature default.

    speaker on phone calls will not work, how can I fix this? I have already done system restart and reset to manufature default. I also have no voice with Safari or any other apps including music!

    If your speaker is broken, then you may need to get a repair done.
    Are you unable to hear anything at all, or is it just one speaker in particular?
    If it is just one speaker, where's it located?

  • I have used the resume tablet and put my resume into format but when emailing it, it will not open on windows. How can I change the format to where they will be able to open and view it?

    I have used the resume tablet and put my resume into format but when emailing it, it will not open on windows. How can I change the format to where they will be able to open and view it?

    I guess you mean one of the resume templates.
    What "format" have you saved your finished resume in?
    The only formats a Windows user will be able to open are .doc (Word), .pdf and rtf. The 1st 2 are usually the best.
    There is no Windows version of Pages.
    Peter

  • HT4101 I am trying to connect my JVC Hard Disk Drive Camcorder to my IPAD 2 via the Apple camera kit. I am able to down photos, but video files not showing. Camera shows Mass Stoarge. How can I download videos please.

    I am trying to connect my JVC Hard Disk Drive Camcorder to my IPAD 2 via the Apple camera kit. I am able to download photos, but video files not showing. Camera shows Mass Stoarge. How can I download videos please?

    The file name only has 6 characters and I'm not sure what the .mod format is. So that's why they are not seen by the iPad.
    Another way to transfer. You can use a USB flash drive & the camera connection kit.
    Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
    Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
    Secrets of the iPad Camera Connection Kit
    http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
     Cheers, Tom
    Look at this link for convertion the .mod format.
    http://www.makeuseof.com/tag/convert-mod-camcorder-video-format-mpg-instantly/
    Message was edited by: Texas Mac Man

  • About three days ago my ipod said i needed to sync and so i did . when i did it stop working and the wifi is grey out and says no wifi . Ive tried rebooting it , reseting , restarting but nothing seems to work . Can anybody help me ? Please !

    About three days ago my ipod said i needed to sync and so i did . when i did it stop working and the wifi is grey out and says no wifi . Ive tried rebooting it , reseting , restarting but nothing seems to work . Can anybody help me ? Please !

    Hello Philly,
    I believe that when you reset your ipod(command given from the computer, right?)  touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
    I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
    ~Remember, I am just giving an educated guess on limited information

  • How do I pay for a year of Creative Cloud without being charged taxes?  We are tax exempt.

    We are a government entitiy.  My 30 day free trial is almost up - how do I pay without being charged taxes?

    I have jumped through hoops and spoken with nearly countless customer service reps, I was even given a direct line to a representative. After weeks of wasted time and energy explaining the need to be tax exempt I was told that the Creative Cloud Service cannot be billed without tax even though my account is tax exempted. The only suggested solution from Adobe was that they could refund the tax paid at the end of the year. Very frustrating. I am curious how other goverernment agencies, higher education institutions and non-profits are addressing this.

  • HT3204 When doing a "Network Connectivity Test" on my PC, as to iStore Connectivity, it says "Secure Link to iTunes Store failed". And when trying to "authorize" my computer to sync ringtones I downloaded to my PC, I keep getting an errot message.

    When doing a "Network Connectivity Test" on my PC, while in iTunes, it tells me that "Secure Link to iTunes Store Failed", yet I'm connected to the internet.  I was unable to "authorize" my PC with an error message, as well, giving me the code (-3212), saying I was not connected to the internet, yet I am.  I can open browser after browser, and navigate just fine.  In going through the iTunes Help menu, I am running the tests offered in the drop-downs, but I keep getting the afore-mentioned errors.

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Maybe you are looking for