The movie stops on apple tv and won't advance

We downloaded a movie and when we are whatching it stops at minute 5 and doesnt continue! We don't know what the problem is

Is the movie still loading or has it completely loaded (grey progress bar)?
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Similar Messages

  • I need to get the movies back to APPLE TV and off my computer

    So I finally, after 6 months get the ATV to finally show up and work in my Itunes, only by connecting it directly to my computer via ethernet. But instead of transferring the TV shows from my computer to the apple tv, the ATV moves all of its content to my Mac computer leaving me with a whopping 246MB left on my hard drive.
    Why did my shows not transfer to the ATV, because apparently ITUNES couldn't connect to the internet to verify I owned them. Why could it not connect to the internet? Because the ATV was plugged into the Ethernet. And Why was the ATV plugged into the Ethernet, because it won't connect any other way via the wireless network we have set up for whatever reason.
    Here is my immediate dilemma, I have ATV movies and shows clogging up my computer. I would love to delete them, but the ATV literally removed them from itself.
    How do I get my stuff back on to the ATV? Somebody, please anybody, help.

    Why did my shows not transfer to the ATV, because apparently ITUNES couldn't connect to the internet to verify I owned them. Why could it not connect to the internet? Because the ATV was plugged into the Ethernet. And Why was the ATV plugged into the Ethernet, because it won't connect any other way via the wireless network we have set up for whatever reason.
    how much space do you have on your appleTV? maybe you don't have any space left to put those shows from your computer... how do you have syncing set up on your computer?
    Here is my immediate dilemma, I have ATV movies and shows clogging up my computer. I would love to delete them, but the ATV literally removed them from itself.
    this is actually how it is supposed to work... the files on your computer are meant to be the masters and you appleTV syncs with these... not the other way around. if you buy something via your appleTV it gets pushed back back to your computer.
    the appleTV is not meant to act as external storage or backup... there is no easy way to get files off of your appleTV if the drive on your computer fails.. there is no way to backup files if you only store them on your appleTV.. if the drive fails on your appleTV or you experience trouble on your appleTV and are forced to do a restore... BOOM! you just lost everything on you appleTV.
    unless you can afford to loose all of your media files via a drive failure... you need a backup strategy... store your files on a 'working' drive on you computer and use time machine to backup to backup drive. only use appleTV to temporarily store media files that you want available when you computer is off... that's all it's meant for.

  • TS1717 The movie stopped downloading "error 50" and hiting the resume is the same result

    why wont the movie resume the DL?   In iTunes

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • HT1725 I rented an iTunes movie Prometheus on Sunday over AppleTV and it kep sottping after a minute or so and spinning trying to buffer.   I tried everything same thing 5 times and then I gave up 5 minutes into the movie.  My Apple TV and Netflix Movies

    What am I doing wrong?   I have hi-speed cable internet and N wireless WiFi.
    AppleTV and Netflix movies and TV work great - not buffering at all???

    There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
    It's an issue with Apple and we're awaiting an update re this
    I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
    As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
    However I can access all films/iCloud content via my Mac Mini with no issues!

  • My ipad 2 stop at apple sign and failed to restore bc of 4013 error message

    helo, my ipad2 was with ios 6 , suddenly i found the screen stop on apple sign and cannt be restored bc of 4013 error
    i tried all options but failed

    Try this: iOS: Restore errors 4005, 4013, and 4014

  • HT204161 I was watching a movie on my Apple TV and suddenly it stopped. I noticed I was logged out. Then I tried logging in again and I keep getting a message "cannot connect to iTunes". I restarted the Apple TV three times and tried again each time. I am

    I was watching a movie on my Apple TV and suddenly it stopped. I noticed I was logged out. Then I tried logging in again and I keep getting a message "cannot connect to iTunes". I restarted the Apple TV three times and tried again each time. I am stuck  Help please

    There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
    It's an issue with Apple and we're awaiting an update re this
    I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
    As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
    However I can access all films/iCloud content via my Mac Mini with no issues!

  • In the middle of a movie, the movie stops and it goes to the home screen. We can't watch it again, how do we fix it?

    In the middle of a movie, the movie stops and it goes to the home screen. We can't watch it again, it basically just takes our money away, how do we fix it?

    Welcome to the Apple Community.
    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Reset the Apple TV (Settings > General > Reset > Reset all settings)
    Restore the Apple TV (Settings > General > Reset > Restore)

  • HT1657 hi ! just rented a movie through an apple tv and it stopped, i cant get it back and when go to check rentals its like in process and nothing is hapening still in process, why is that? can u fix it?

    hi ! just rented a movie through an apple tv and it stopped, i cant get it back and when go to check rentals its like in process and nothing is hapening still in process, why is that? can u fix it?

    Mr. Churchill - First, to answer your last questions:
    Yes, the movie is fully downloaded, all 3.69 GBs.
    No the Apple TV has 127.5 GBs of its 144.63 GBs free.
    Second, I tried turning the Time Capsule WiFi rounter and Apple TV off (for at least two or three minutes, not the usual 10 seconds recommended) and I still could not move the movie.
    Third, I severed the link and set it up again re-synced all 5,103 items back and still when I move the movies to the Apple TV box and Apply it, after 35 seconds it stops the sync and moves it back the the Rented Movies box.
    Though I have set my Apple TV to sync with my MacBook Pro I cannot find a way to connect it to other than shared library, but not the "not shared library" (Is this what the Rented Movies are?). Is what Fletch is talking about int the "Rental Movies not showing up on Apple TV" discussion my problem and a solution?
    Fletsch
    Re: Rental Movies not showing up on Apple TV 
    Mar 4, 2008 1:58 PM (in response to Mark_Mac)
    there are three possibilities: you have not upgraded to version 2.0 or in Summary on the ATV device in iTunes, you should look whether you have it set up to only sync or otherwise disables movie syncing, or you have not paired your Mac to the ATV (on your tv, settings/computers/connect to itunes library - not shared library) 
    MacMini core duo, Mac OS X (10.4.8)
    Or is it something else?

  • Ipod touch is trying to download a song from itunes and an app from the store. Both are waiting, and won't dowload. Is there a way I can stop them dowloading? Doesn't seem to be an option to

    My ipod touch is trying to download a song from itunes and an app from the store. Both are waiting, and won't dowload. Is there a way I can stop them dowloading? Doesn't seem to be an option to

    Create a iTune and App Store account without credit card
    1. Go to App Store and select a free app
    2. Tap INSTALL APP
    3. Create New Apple ID
    4. Confirm Your Country
    5. Agree with Terms and Conditions
    6. Fill in your Apple ID and Password (must be a valid email address)
    7. Create and answer your secret question e.g. What is the name of my dog?
    8. Select NONE for Payment Method
    9. Fill in Billing Address i.e. your address
    10. Submit application for new Apple ID
    11. Wait for verification email
    12. When email arrive, verify your account
    13. Start downloading your free apps

  • I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated

    I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
    Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).

    Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

  • I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing!

    I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.

    Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

  • My apple tv main menu no longer displays the "movies" section, just internet, computers, and settings. Does anyone know why or how to get it back up? Recently rented a movie directly through apple tv but can't see the movies section in main menu now.

    My apple tv main menu no longer displays the "movies" section, just internet, computers, and settings. Does anyone know why or how to get it to show again? Recently rented a movie directly through apple tv but can't see the "movies" section in main menu now. WiFi and home sharing are working.

    Welcome to the Apple Community.
    Check the location setting for the iTunes Store is correct.
    You might also try restarting the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router.
    If you are still having problems try a restore.

  • HT4743 I rented a movie on my Apple TV and now I also want to watch the movie on my Mac.  How do I access the rented movie without having to rent again from the Mac?

    I rented a movie on my Apple TV and now I also want to watch the movie on my Mac.  How do I access the rented movie without having to rent again from the Mac?

    Welcome to the Apple community.
    If you rent a movie on the Apple TV, then it can only be watched on the Apple TV. If you want to watch movies on multiple devices, you need to download it to your computer, where you can then transfer it to other devices or stream it to your Apple TV as well as watch it from your Mac.

  • I installed my new Apple TV and successfully completed the configuration (Wireless network, Apple ID, and others) yet I am always in the Computers and Setting page- can't move to the main page – any idea on what and how, please?

    Hello, I installed my new Apple TV and successfully completed the configuration (Wireless network, Apple ID, and others) yet I am always in the Computers and Setting page… can’t move to the main page – any idea on what and how, please?

    Welcome to the Apple Community.
    Unfortunately, a number of users appear to have encountered this problem. Some of these users have reported that the problem just disappears the following day or shortly after. Other users have found various other solutions to this problem.
    Firstly, are you receiving any date and time errors when you turn on your Apple TV?
    Check that you are properly connected to the Internet, by ensuring that you have a proper IP address and not one starting with 169. Also check that your location for the iTunes Store is set correctly, if so you might try changing it and then changing it back.
    If the problem persists try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router, or if this doesn't work you might like to try a restore.

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