The multipoint-server shell has suddenly stopped working

please help!
hi every time i open the server i am greeted by this message:
the multipoint-server shell has suddenly stopped working.
the details are as follows:
Problem Event Name     :              APPCRASH
                Application Name            :
SRCShell.exe
                Application Version         :               6.1.1600.5
                Application Timestamp :               4eb465b8
                Fault Module Name        :               Station.dll
                Fault Module Version    :               6.1.1600.5
                Fault Module Time Stamp:           4eb465b5
                Exception Code :               c0000005
                Exception Offset              :
0000000000053994
                OS Version                          :
6.1.7601.2.1.0.16.56
                Locale ID
:               13321
                Additional Information 1:             f4fb
                Additional Information 2:             f4fbb3bbd4a03087da47c581553379
                Additional Information 3:             Se3f
                Additional Information 4:
Se3fd17c819664388032530a0fae66b
what should I do? please help!!

Hi,
Please write your notebook product number (p/n), which system are you using and country of purchase.
Resource:
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