"The network connection timed out" iOS 5; iPhone 4
Everytime I try and update this message appears
"The network connection timed out"
I restarted my internet, computer and made sure everything was of the latest update possible.
I had same problem. Disabled my anti virus software and it worked fine. Be sure to re-enable software after finished.
Similar Messages
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HT1688 the network connection timed out while updating iphone software
the network connection timed out while updating iphone software and cannot continue.
Might want to search the Mac forum or post there... also, this thread is over 2 years old.
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i tried to update my iphone to ios 5 but it gives me error ( the network connection timed out )
If you don't tell us the error, we can't help you
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im facing problem while trying to update my iphone 4 from version 4.3.1 to iOS 5. While processing the downloaded 774mb file, it comes with the statement that the network connection timed out. why???
i have been dealing with this same issue, tried to turn off firewall and even turn of antivirud but still it gave me the same error.
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Can not update iphone firmware using iTunes "The network connection timed out"
Hello,
I can not update the iphone firmware using iTunes.
Messagte displayed
"There was a problem downloading the software fo the iPhone. The network connection timed out.
Also seen stopped error -3259
I have run network connectivity tests from iTunes and All Tests passed.
Can anyone help?
Thank you,
JoanDid you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
I hope this helps!
Regards. -
Hi
I am trying to restore my iphone 4 iOS 5.1.1 uding itunes the latest version update. but always I am disconnected in the mid of the process sometimes an getting the message :
There was a problem downloading the software for the iphone "moh" The Network connection timed out.
make sure your network setting are correct and your network connection is active or try again later.
I have Internet speed of 12MB. and have changed different USB cables and laptop with Intel Core i5 .
Is there any one has any idea???i tried itunes in different computers and itunes recently installed .
the issue that the restore never completed always freeze in the middle and giving the above note.
There was a problem downloading the software for the iphone "moh" The Network connection timed out.
make sure your network setting are correct and your network connection is active or try again later.
Is there a way to refresh the restoring update in itunes ???
in case they proxy or Antivirus issue it suppose not not to start the restoring process at all Is not ???
but in my case always start as normal then freez ........
any other suggestion -
I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?
Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley -
"There was a problem downloading the software fot the iphone. The network connection timed out."
there's no pblm with my connection but this error keeps on showing,
what to do? please help....Stop with the silly and pointless fonts.
A simple search of the forums for the actual error would have revealed the resolution.
Temporarily disable all security software on the computer. -
I've tried updating on both my desktop and laptop, neither work. I have the newest version of iTunes as well, so that can't be the problem. When I run diagnostics:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion g7 Notebook PC
iTunes 11.3.1.2
QuickTime not available
FairPlay 2.6.15
Apple Application Support 3.0.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.2.6
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038BB880CE6FDE0
Current user is not an administrator.
The current local date and time is 2014-09-04 12:48:09.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
Plug-in Name: Last.fm AudioScrobbler
Plug-in Loaded: Yes
Plug-in Version: 4.0.5
Plug-in File Version: 6.0.5.4
Plug-in Path: C:\Program Files (x86)\iTunes\Plug-ins\itw_scrobbler.dll
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {CE989488-FC81-488B-A970-91D722749820}
Description: Realtek RTL8188CE 802.11b/g/n WiFi Adapter
IP Address: 192.168.254.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.254.254
DHCP Enabled: Yes
DHCP Server: 192.168.254.254
Lease Obtained: Thu Sep 04 12:18:22 2014
Lease Expires: Fri Feb 25 02:18:22 2022
DNS Servers: 192.168.254.254
Adapter Name: {5E3757D2-481F-4D48-B535-A6A6ACF48517}
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 17:00:00 1969
Lease Expires: Wed Dec 31 17:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-09-04 12:47:39Hi christeag,
The only thing I can identify as an issue is that your Windows Firewall is running and iTunes is not enabled in it, so this may be the source of your issue. Here is an article for you that will help you rectify this situation:
How to enable iTunes in Windows Vista, Windows 7, and Windows 8 firewall
http://support.apple.com/kb/HT2553
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
When trying to download update for iphone the network connection timed out
When trying to update my Iphone with software version( 4.3.5.) the network connection timed out.Please Help
Try temporarily disabling any firewalls, antivirus and antispyware utilities you may have running on your computer. Those utilities are often reported as being culprits in this problem.
Regards. -
Have tried downloading update for my iphone multiple times, get an error message : 'there was a problem downloading the software for the iPhone. The network connection timed out" It only took 45 mins. for the download but when it is processing the file, this is what happens. Any suggestions?
Disable your antivirus and firewall.
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im getting the error message: there was a problem downloading the software for the update Iphone. The network connection timed out. I have been trying to update for 2 days now.
Disable your firewall and antivirus while you download.
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I need help updating my iPad to ios 5, without it telling me that the network connection timed out.
You can download the correct iOS upgrade manually to your computer and then apply it to your iPad using the iTunes app on your computer. After you have downloaded the correct upgrade press the Option/Alt key and click on the Check for Update button in the iTunes app. Browse to the file on your computer, select it and iTunes will do the rest to install it.
http://ipadstory.net/download-ios-5-final-ipsw-files/ -
Trying to update iphone to 5.0 and after going through the entire download, I get the message that "the Network Connection timed out". Check my network settings. Help!
I have been having this problem for many many months. I switched off my firewall and windows firewall and i am still having the same problems.
Apple store were not helpful in anyway and im at my wits end :-(
Any help welcome -
Does any one has a solution abut this error message: There was a problem downloading the software for the iphone " " the network connection timed out.
Disable your firewall and antivirus software fror the duration of the download.
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