The new battery is being recalled

I own a iBook G4, and my battery was recalled. I used the form on https://support.apple.com/ibook_powerbook/batteryexchange/index.html, but now my replacement battery is being recalled as well.
When I try to order a new replacement battery, but seeing as I had already used the form once, I can't use it again, even though they recognize the serial on the new battery to being a recalled one. What should I do, who should I contact?

And since you sent back the original recalled battery, you can't use that
box, either...! I just got my battery yesterday (a weird story, just in that)
and have discharged my very good but recalled battery, and have charged
the new replacement battery and haven't tested the computer much, yet.
But I have not been in a hurry to send back the recalled battery; and see
on the battery's shipping box there are options & checkboxes on the label.
If you have tried calling the Apple number for Support again
and can't get any help (if you get through, you may get help)
you could try Sales Support or Customer Relations. That is
a stretch. The information from the recall page suggests to
call; so if you have not tried calling (instead of the form) you
can try it; should work according to their recall information page.
http://www.apple.com/support/batteryexchange/2006/faq/
You may have to call Apple Sales Support and inquire about customer
satisfaction and their recommended procedures to send in a defective
replacement battery, to get another one; or if there isn't just some way
they can let you get a battery from somewhere closer to you that would
be guaranteed, in lieu of this game they are forcing you into playing.
I'm at a distance from any place to get a battery for my iBook, and
in order to get one new I'm looking at 200+ miles travel; or an order
online and a week's delivery time. And retail prices plus shipping; or
up to 4 weeks to get a new battery if I order new from Apple online.
Being essentially unable to use these computers for up to 6 weeks
and they are intended to be portable, is without excuse and border-
lines on 'fitness of merchantability' rulings, in consumer protection.

Similar Messages

I ordered a battery for my laptop because it said to replace battery soon. How long can I let the new battery sit around as I wait for the old one to run out of more charge?

I ordered a battery for my laptop because it said to replace battery soon. How long can I let the new battery sit around as I wait for the old one to run out of more charge? Will the new one become less effective if it sits around too long?

How much capacity is remaining on your current battery?
Check your power status
From the  menu: Hold OPTION and click System Information... èHardware è Power
Copy and Paste in your reply.
The new battery will become less effective if you store it in a hot or humid environment. It should be stored at room temperature (22 C).
Long term storage (6 months):
Apple recommends that you store the battery with a 50% charge. If you store a battery when it’s fully discharged, it could fall into a deep discharge state, which renders it incapable of holding any charge. Conversely, if you store it fully charged for an extended period of time, the battery may experience some loss of battery capacity, meaning it will have a shorter life.
http://www.apple.com/batteries/

What to do while I wait for the new battery?

The recall website says to not use the old battery, but it's going to take 4-6 weeks to get a new one, so what should I do to cover up the empty spot on the bottom of my computer? I thought about using the battery and just making sure the computer's plugged in all the time, but alas I have no idea where my dad put the battery...Any ideas of what will keep the dust out of the empty spot without ruining my computer?

If it were me I would keep using the battery and not remove it from the computer. The chances of something happening are infinitesimal. There's way too much "chicken little" hand wringing over this. Out of the MILLIONS of batteries covered by this exchange Apple only received nine reports of overheating. The law of averages is most assuredly on your side. You are overwhelmingly more likely to get injured in an automobile accident than by an overheated battery. Your PowerBook is overwhelmingly more likely to be damaged by you dropping it than your battery overheating.

Got the new battery from the exchange program and.....

It doesn't seem to be any better than the "defective" battery that it was to replace. I mean, I can sit here and watch the indicator literally inch it's way down. Did I forget to rub the magic pixie dust onto the battery before I installed it?
What's up with this?
~B

Hi all,
I got my MBP last week. For the first six days it was running like something off a shovel and as sleek as the next mans. On day six I calibrated the battery according to the correct procedure (off a PDF from Apple).
Now ever since I did this, it has being doing these similar problems to what other have described here. It could be sitting comfortably, for example, at 53% and then BOOM, the screen is black and its died on me. I can't believe its a week old and I am having such fundamental problems as this. Not even two weeks old. How can this be resolved...in fact, CAN IT BE RESOLVED???

How long does I have to cahrge the new battery?

How long does I have to charge the new Macbook battery?

It will be available for download in the iTS when the media content owners release it to the iTS. No one here knows when that will happen.
MJ

Bought a brand new battery from an authorized Apple Premium Reseller but the laptop is not recognizing the new battery

Bought a brand new battery from an authorized Apple Premium Reseller but the laptop is not recognizing the new battery

Yes, it says no battery installed. The battery icon with an X and system profiler saying no batter installed.
Tried the SMC Reset - didn't work!

So how is the new battery in the 17" doing?

some of you have been playing with the newest hardware toy, could you post your findings about the 8hrs battery life? Do you get near it in normal use. For me normal/light use being: surfing, mailing, text, dvd writing and watching,...
I mean no heavy PS3, FCP and video converting, and all the other things that I don't know of taking a lot of cpu power.
THX, Johan

When I calibrated my battery I ran about 6:50 before I was forced to shut down, I haven't run it down since.
The 8 hours of life is based on very specific usage patterns that are rare. In over a decade I've never had a battery that lasts as long as the manufacturers claims, I simply don't work that way.
My expectations when Apple announced an 8 hour battery was that I'd probably see 5:30-6:30 hours from it. Thus far I'm getting the high end of that range and a bit more so I'm quite happy.

MRI: How to deal with the NEW .js files being added to MassReplaceIt?

This question concerns the application "MassReplaceIt."
I have read the Help menu on it but am not clear on it and want to make sure that my guess is correct before I go and do anything.
THE RUN-UP TO MY QUESTION IS:
I have 23 songs on my website. Each time I have to Publish All to .Mac, the .js files for those pages need to be edited or else the songs won't play.
In MRI > Find, I have my 8 pairs of Find/Replace.
In Files, I have my 23 .js files listed
I set up that combintion above as my DEFAULT QUERY. I named it "For song edits in .js files." As I add new songs, the list lengthens.
MY QUESTION IS:
The bottomest line question is: How do I handle new .js files to MRI and use MRI to edit them out the first time? Thus far I have been doing the first edit manually. Can I use the same default query every time I add a new song or must I make a new query to use with new songs, and then add the new song .js file later on to the default query?
And below is the fully extended question which doesn't presume anything:
When I add a new song and go through the motions thru MRI of Adding a new file and the selecting it in my iDisk, and then I click "Replace" (which then goes thru the files and finds/replaces to bring all files up to date) does MRI know to just edit out the new .js file which has not been edited yet? I can see that even if MRI goes thru all the songs to check them for current-ness, it could just leave the unaffected files alone and work only on the new file, but is that the way MRI wants me to do it? Or another way?
If MRI wants me to do it another way, then I figure that MRI wants me to use a new query, and then the question is: How can I set up MRI so that in addition to that default query above, I have only the 8 Find/Replace items and NO long list of 24+ .js files? Then, when I add a new a .js file I would use that Query to edit it out just for that one time. Then I would transfer the .js file to the default File list.
I have it in my head that I would use the DEFAULT query only for after I do Publish All to .Mac as opposed to, "Here is a list of 25 files, but edit out only the new one."
Am I wrong? (I speak only of iWeb tasks, not of other programs like word processors.)
WHEW!
Lorna in Southern California

Well, it can't "find" something that isn't there...
so if it's already been changed, it can't be changed
again Does this make sense?
Be sure to re-save your query as you add new pages to
the list.
Yes, it makes sense and it was my first instinctive thought, but I have FeDigiWo: Fear of the Digital World. FeDigiWo is what made me catch myself in Instinct Mode and ask: But would the program want me to do it that way? Is the program finicky?
So, bottomest line: When I put in a new song, I will go to MRI > Files > +
and then navigate to the file, open it, wait for it to show up in the files field, and then click REPLACE. Yes? OK.
Lorna in Southern California

On my mac, when trying to overwrite the old software with the new, I'm being told I don't have access to certain information and I cannot complete the install.

I just downloaded the latest version of firefox. When trying to drag the new version into my applications folder it asks if I want to override the previous version. I say yes. Then I get a message saying this task can't be completed because I "don't have access to certain information." I don't know what this means or how to override it.

Welcome to the Apple community Michelle.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Question about the new battery for zen micro/ zen microph

i just reacently noticed that creative has a new bettery the?Li-Ion Battery (830mAh) for ZEN MICROPHOTO/ ZEN MICR0 on there website they say it gives longer battery lifeand i was wondering how true this could be because i would like to get more than 6 to 8 hours out of my zen micro

The Zen MicroPhoto uses more power than the Zen Micro would, so it has a better battery. But you can use this battery with the Zen Micro and it should last longer than your original battery.
Cat

Can i get the new battery now?

My battery health shown on both iStat Pro and coconutbattery is
Health : 79%
Cycles : 250
I use the Macbook Pro for about 11 months.
Is it possible to get my replacement battery now?

What does your System Profiler show?

Does anyone know when the new iphone is being released?

I know it says this fall but it doesn't give a date.

I know it says this fall but it doesn't give a date.
Actually the only thing stated to be arriving this fall is iOS 7. Nothing has been said about a new phone. Depending, I guess, on who you mean by "It".

Regarding the new battery

Now that there is no way to remove the battery in the 13 in. Macbook Pros. How will we be able to switch out the memory and possibly add more in the future, or remove the harddrive? Will there still be a removable cover on the bottom?

Yes, there's a removable cover to get access to the RAM and hard drive. It'll be documented in the manual, which you can download here if you want to see it in advance:
http://support.apple.com/manuals/#macbookpro
Regards.

My MacBook Pro is going flat in around 2 hours. Only had the new battery for about a month

My pro is loosing battery in about 2 hours. Just got the battery replaced so I don't know what's happening

The most likely causes include: (1) Some process is really using a lot of CPU (see Activity Monitor and/or click on the battery icon to see if any apps are reported there), (2) The battery you bought is faulty.

HT5892 I have unlimited data why can't I download the new upgrade without being connected to wifi?!?

Connected to wifi????

There has always been an arbitrary limit on iPhones
on the size of downloads over a cellular link.
Whether it was originally set by the carriers and just
left that way or is still desired by carriers, who knows.
Just the way it is.

The new battery is being recalled

Similar Messages

Maybe you are looking for