The new field blur and tilt shift filters have stopped working

The new field blur and and tilt shift filters worked a few times but are now greyed out in the menus. Any ideas why? Thanks.

Did you check the settings Chris mentioned? Your issue sounds like there might be a video card or driver issue, which can disable the GPU related features and give you a lesser version of the blur filters. See this link for some troubleshooting suggestions. See if issues with the video card have disabled - Edit>preferences>performance use graphics processor. Also check the advanced settings drawing modes. Be sure you have the current driver (system is updated and current on mac or go to the video manufacturer's website for pc) . That is often the cure.
You might want to copy your system information (photoshop help>system info) here for us to look at.
Pattie

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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
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Did you check the settings Chris mentioned? Your issue sounds like there might be a video card or driver issue, which can disable the GPU related features and give you a lesser version of the blur filters. See this link for some troubleshooting suggestions. See if issues with the video card have disabled - Edit>preferences>performance use graphics processor. Also check the advanced settings drawing modes. Be sure you have the current driver (system is updated and current on mac or go to the video manufacturer's website for pc) . That is often the cure.
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Pattie

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Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Hi,
Swipe left and right just in case they are in different pages of home. Note that now a folder can contain lots of pages as well.
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The new field blur and tilt shift filters have stopped working

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