The new U2 album shows purchased via the itunes store on my windows computer, but doesn't appear in my library

the new U2 album shows purchased via the itunes store on my windows computer, but doesn't appear in my library

On your Windows computer, go to the iTunes Store. On the right column of the iTunes Store under QUICK LINKS, you'll see an option called Purchased. Click on that and you'll see all items that are tied to your iTunes Store account. You should see the U2 album there and you can download it from the cloud. You'll now have a copy stored on your Windows computer.

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  • My brother and I have iPhone 4S  with operating system or seven I recently sent him a video gift from the iTunes store he received his email but doesn't know what to do next please help

    I gave my brother a gift from iTunes music video he received the email but doesn't know what to do to access it

    Hi
    I am sorry to see you are having problems
    I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
    They normally reply by email or phone directly to you within 3/5 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
    They are a UK based BT specialist team who have a good record at getting problems solved
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • HT1296 I have just downloaded a TV show from the iTunes store into my Window 7 PC.  Is there a way to burn the show onto a DVD so I can watch in on my television?

    I have just made my first download of a TV show from the iTunes store into my Windows 7 PC.  Ping is managing my media. Can I burn this TV show to a DVD so that I can watch it on my TV?

    No

  • How can i use my apple ID with the itune store over my windows laptop

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  • HT204370 I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

    I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

    Hi brett242424,
    Welcome to the Support Communities!
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    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Cheers,
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  • Why can't I connect to the itunes store on my windows 7 64 bit pc

    Why can't I connect to the itunes store on my windows 7 64 bit pc?

    perfect, thanks.
    When I try to connect to the itunes store, it says 'accessing itunes store' and just hangs there.
    With those symptoms, I'd try the following document:
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    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • TS1363 I can't connect to the itunes store from my Windows Vista PC. I have run diagnostics and itunes have verified my internet connection as positive, but not the secure link to the itunes store. This comes up as failed.  Any suggestions?

    I can't connect to the itunes store from my Windows Vista PC. I have run diagnostics and itunes have verified my internet connection as positive, but not the secure link to the itunes store. This comes up as failed.  Any suggestions?

    everytime I try to open the store it endlessly says "accessing iTunes store" but it never opens.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Games and music in ITunes on the VIAO. When I try to sync them to the ITOUCH or the IPAD I get a message that I am not authorized-.Go to the ITunes Store and Authorize this computer.

    FIRST there are some games and music in ITunes on the VIAO. When I try to sync them to the ITOUCH or the IPAD I get a message that I am not authorized….Go to the ITunes Store and Authorize this computer. I have completed this procedure several times and receive back the message you are authorized on this computer and I have authorized 2 of 5 devices allowed.
    Why am I not able access the games and music on my machine? How can I sync these items to my ITOUCH and MY IPAD
    SECOND How do I move my music and Games from ITUNES on the G5 to TUNES on the PC so I am able to sync those items to my devices.
    I have inherited my wife’s Laptop a:
    SONY VIAO
    MS Windows XP Home edition V 2002
    Service Pack 3
    ACPI Uniprocessor PC
    Owner dvkpqpg2.
    ITunes 11.01.1.12 updated 12/8/12
    I am both a PC and ITunes Rookie.
    I have some MAC experience and presently use a:
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    OS 10.4.11
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    ITOUCH MC011LL
    64 GB----57 GB avail
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    IPAD MC954LL
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    If you want the ability to add music from multiple libraries see this thread.
    If you no longer have access to the computer that has your original library then see Recover your iTunes library from your iPod or iOS device.
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  • Why is the payment for e.g. a song in the itunes store proceeding not at once but after indefinite time?

    Why is the payment for e.g. a song in the itunes store proceeding not at once but after indefinite time?

    If you are using your account's balance then the price of the song should be deducted from it immediately, if you are using a credit card then it may take a day or two for it to appear on your card's statement

  • HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her.  I can access the iTunes store for all other options but not to update.  How can I get her updated?

    25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her.  I can access the iTunes store for all other options but not to update.  How can I get her updated?

    Try quitting the App Store:
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    Try resetting:
    Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

  • My Apple ID doesn't open the iTunes Store on my iMac anymore, but it opens perfectly on my Macbook. Any idea what might be happening?

    My Apple ID doesn't open the iTunes Store on my iMac anymore, but it opens perfectly on my Macbook. Any idea what might be happening?

    Hi there legerhardt,
    You may find the troubleshooting steps in the article below helpful.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    -Griff W. 

  • HT1689 I can reach the iTunes Store from my iPod Touch, but it will not open on my PC running Windows 7.  Message shows that iTunes has stopped working.  This happens every time.  I have updated iTunes Software.  Will not solve the problem.  What is wrong

    I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded.  When I click on the iTunes Store Box, Nothing happens except for a message that reads:
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    The following items give me a choice, but no answer comes up.  The computer will shut down the website.
              "Check online for a solution and close the program"
              "Close the program."
    There is an item below the box that is selectable for View problem details.  When clicked a long list of items show up.  I have listed some of the problems as written, but I do not understand them.  I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version.  How can we go back and download an earlier version of iTunes?
         Here are some of the Problem Details:
         "Problem signature:  APPCRASH
         Application Name:     iTunes.exe
         Application Version:  11.0.1.12
         Application Timestamp:  50c8fc7e"

    I had this exact same problem.  I found this fix and it worked for me. 
    Step 1:
    Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll. 
    Step 2:
    Browse and past that file into C:\Program Files (x86)\iTunes.
    Hope this helps you.  I wish I could remember where I saw this originally so I could thank them.
    Good Luck.
    Anthony

  • Is the iTunes Store missing a Windows XP option now?

    I have 115.00 in iTunes gift cards redeemed, and I'm ready to purchase, but the iTunes Store won't open. My iTunes player is working, but, since Jobs quit, the iTunes Store won't display the merchandise or my Wish List, and acts slow. Is the store under new management or just maintenance construction? I bought the cards at Walmart. Are they waiting until Walmart pays its bills? Also the iTunes player acts as if it's waiting for me to buy a Macintosh. The
    "alt" view is all the Windows XP can display. I have tried installing and uninstalling. Is a previous edition of iTunes recommended? 

    I am going to answer my own question here just in case someone else has the same problem as me.
    I am using ISA Server 2004 and just applied service packs 2 and 3. Apperently the compression filter needs to be turned on. I do not know why this is, but in doing an internet search on the error in my firewall, I found a message on a board where the person said he needed to turn on the compression filter on ISA Server 2004 with SP3. I turned mine on, and now I am able to access the store.
    Hope this helps others who are using ISA Server as their firewall.

  • I'm unable to access the Itunes Store from my Windows 8?

    I recently recieved a new laptop, operating on Windows 8.  {Note: This is my first Windows computer, I transferred over from Mac}.  I decided to open up a new Apple ID to get away from my parent's account, so that was all set up pretty easily. 
    Now, however, i find that I can't access the Itunes store from the Itunes application. 
    A message, I'm unable to find it now, it no longer appears, instead I get a blank screen instead of the store, read something similar to "not being able to open itunes store, please check your cookies and account details. {sorry if that's too vague, but it definitly had to do with my cookie settings making it unable to open.}
    I'm at a loss at what to do next.  My account is perfectly set up, but where and how to adjust the cookies so that the itunes store can open? 

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • ITunes crashes when trying to access the iTunes Store -- Quick Time is installed but diagnostic says "QuickTime not available"

    I'm getting a Windows error and iTunes crashes any time I try to access the iTunes store.  I'm not sure if this may be related, but when I run a connectivity diagnostic, system info shows: 
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Gigabyte Technology Co., Ltd. EX58-UD3R
    iTunes 10.5.0.142
    QuickTime not available
    I have QuckTime 7.7.1 (1680.42) installed and it works without trouble.  Is the fact that iTunes doesn't recognize my install possibly related to the crashes?  I have uninstalled and reinstalled both programs a couple times.

    Well, as far as I can see, no one has responded to this question. Nor do I see any solutions mentioned in other questions by folks having the same problem. So I can only assume that there IS no fix.
    Oh well, I know that one user is just "small potatoes" as far as the iTunes Store is concerned, but they've just lost this frequent little revenue stream - their loss, Amazon's gain.
    Good-bye iTunes store - it was fun while it lasted...
    Robert

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