The new update was not too exciting..

I had just updated my HTC One Max phone today, and it's not really what I expected..all the features that were mentioned for the KitKat update, I already have it prior to the update (with the exception of the printing online feature). I really was hoping that they would change the menu or at least install a File Manager Settings to have better access to transfer files over. :/ Not too thrilled with the new update

Hi ricardoamon,
The updates should not affect the conversion to ppt feature.
I still have that option at my end in Acrobat 11.0.08
Try repairing Acrobat from the 'Help' menu and check.
Regards,
Rave

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I have a 3rd genartion ipod and and the new update is not there please please can someone help

I have a 3rd genartion ipod and and the new update is not there please please can someone help

You posted in the iPad forum instead of the iPod forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
 Cheers, Tom

Why is my phone sorting throught my music on iCloud now with the new update and not just what's in my device?, why is my phone sorting throught my music on iCloud now with the new update and not just what's in my device?

Since the new update, when I plug my phone to my car stereo it shows albums/music that I have in my main computer and it seems to be sorting through it making it run slower. Also when I skip to the next track it displays music not on my device but that could be found in my computer or iCloud

If you mean this one:
It's the orientation lock, it stops the display rotating when you rotate your phone.
You can turn this on/off from the control Centre which you can reveal by swiping upwards from the bottom of the screen.

The new update dose not support moving files

In the new update when moving files to folders the program shuts down

Hi,
Sorry for the inconvinience caused due to move bug. We have fixed the issue and are waiting for apple to review/approve it.
Thanks for your patience.
Regards,
Ankit
Adobe Reader Team

I am missing calls since the new update was laoded on my I5s

I downloaded the new update and now I miss most of my calls. I look down and there is a missed call but my phone never rings and yes teh ringer is on. It rings very rarely now. I have missed most of my calls overthe last few days since I put the upgrade on. Any advice?

Hello JPCJAMY
Check out some of the troubleshooting steps in the article below, try some in the Acoustic-speaker/microphone/receiver and General phone and connectivity issues as a good starting point.
iPhone: Hardware troubleshooting
https://support.apple.com/kb/TS2802
Regards,
-Norm G.

When i downloaded the new firefoxit was not compatable with mysecurity had to remove because it corupted it is my computer still protected and how do you remove trojens

when i downloaded the new browser i think it damaged my kaspersky i had to remove my spywear my broser and security bothcame up saying that i had a trojen and a bunch of virous tried cleaning up with kaspersky it wont work because it says its corrupt and your broser says its not compatible with kaspersky

I'll suggest you uninstall what you have downloaded, run a virus/spyware scan of your computer to make sure it's virus and spyware free. Then download from the following website. You should always download Firefox from either the built-in update system of Firefox or the following website. Please let us know your status after you have done these.
http://www.mozilla.com/en-US/firefox/fx/

The new update does not allow me to start a new tab in the browser

After updating Firefox for Mac, Command-T, the prompt in the File menu, nor the + by the open tab will start a new tab.

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions and some Preferences.''
*Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
'''For Firefox versions previous to 29.0:'''
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox"[[Image:Button reset]] button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
'''For Firefox 29.0 and above:'''
#Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''.
Now, a new tab containing your troubleshooting information should open.
#At the top right corner of the page, you should see a button that says "Reset Firefox"[[Image:Button reset]]. Click on it.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

The new update will not load. I keep getting an error. How do I correct this and complete the update?

I am new to Creative Cloud and AI. I just signed on and noticed I had an update to AI. I clicked to update and all I get is an error. How do I correct this?

Where exactly did you get that notice?
In the Creative Cloud app?
What exactly did you do?
Which system?
Which version exactly?

So I bought this iPod touch 4th generation 8gb ... And it turned ouI be faulty .. So I got it replaced and the new one was faulty too(bad luck) ... This is a brand new piece ... And apple says its warranty is void ... How do I get the warranty back?

...

What do you mean "get it back"? If Apple has determined that you have voided the warranty (jailbreaking the device, water damage/exposure, accidental damage or for whatever reasons), then there is no getting it back. It is voided, so you no longer are covered under warranty.

ITunes will not open on my iPhone with the new update 10/18/13

iTunes will not open on my iPhone after the new update 10/18/13. It opens on my iPad that also has the new update; just not my iPhone.

OK, so what troubleshooting steps have you taken? Have you taken the ones recommended in the User Guide? Exactly what HAVE you done thus far to help solve your problem?

Anyone having massive headaches w/ the new updater

I just downloaded the new updater and new version of iTunes. Myy computer will recognize my iPod (click wheel 40Gb) but it says its name is "Senior Recover" and has no songs on it. It also says it is a 30Gb vs. w/ 20Gb free. I actually only have about 2Gb free. The updater will not update it. iTunes states that there is an update available for my iPod so I know that the new update is not on it. My iPod plays perfect and all songs are on it. When I called apple they said that it was my iPod and I needed to restore. I did not like the idea of restoring since that would mean reloading my music onto iTunes. I don't have enough hard drive space to save my collection all at once so I have a stack of 50 CD's w/ all my music on a playlists by alphabet. Restoring would be a headache. I did not believe the apple tech and decided to try plugging my iPod into my wife's laptop (XP) that had the previous vs. of iTunes. Low and behold, it recognized my iPod perfectly w/ all of the songs and everything. Does anyone have any idea how to get my laptop to recognize it correctly again? I have tried uninstalling and reinstalling iTunes. At this point, I have given up on the new updater and never plan to put it on my iPod. I would really just like iTunes to work correctly w/ my iPod.

Check this to see if it helps: Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear

Last update was not completed

Hi,
One of my data load in process chain has the error status in red saying that the last update was not done.
So can I go ahead and make staus of both into red and delete them?
My question is after this load failed the are some loads from the same data source.
So if I delete the red status request from the cube will there be any loss of data.
will that pick the missed deltas.

Hi,
I will suggest your clear steps.
Your process chain failed wiht error showing last update was not successfull,
So what you need to do is go to previous run of the process
BEFORE Deleting Make sure that you MAKE THE TECHNICAL STATUS TO RED( In Staus Tab of Process Monitor) MANUALLLY TO AVOID MISSING ANY DELTA
So what you need to do is go to previous run of the process chian and Delete the red request form the targets.
Be carefull that you are delted the correct RED Request only to confirm that you are delteting the right request see the First tab of the Process monitor which contains Requst No.
AND the Request No of the red request should match the request no in Request tab of the Targets.
Once Deleted Repeat the failed step in Previous run of IP then IT SHOULD COME AS ""REPEAT OF LAST DELTA"".
This shows it is taking the last delta again if it comes as ""DELTA"" then records are lost.
Once successfull with previous run come to present one and repeat the failed step.
Then it will work fine and No Delta records are lost.
If helps please reward Points.
Regards,
Sachin

MacBook Pro (Late 2011) - Turns Off as Its trying to update to the new update. Please help!

Hello,
Today something strange happened to my macbook pro. I turned it on, and when I went to check for updates the new update was available, so I clicked it.
Once it completed at the app store, it restarted and a whire screen with the Apple logo appeared and a bar.
Literally the bar only completes like 25% of its shading and then it shuts off. I don't know what to do, please help me.
Thanks for reading.

Howdy Djjojo860,
Welcome to Apple Support Communities.
It sounds like there’s a startup issue with your MacBook Pro since installing the latest software update. I understand that this may be a frustrating issue, but the article linked below provides a lot of great information that can help you resolve the issue.
Mac OS X: Gray screen appears during startup - Apple Support
Take care,
-Jason

On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.

On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.I did everything it said to do inarticle HT1923 Removing and reinstalling iTunes, Quick Time, and other sofware components for Windows Vista or Windows 7. Now what?

Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2

I have a friend who was going to sync her phone with my computer to get the new update.. how do i add her phone with out her losing everything on her phone and not getting all my info on her phone..

i have a friend who was going to sync her phone with my computer to get the new update.. how do i add her phone with out her losing everything on her phone and not getting all my info on her phone..

First, create a separate login on your computer for your friend. Do this BEFORE you do anything else. Next, make sure iTunes is up to date. Then:
1. Disable auto sync when an iPod/iPhone is connected under Preferences>Devices in iTunes.
2. Make sure you have one contact & one event in the supported applications(Address Book, iCal) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect her phone, iTunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on her phone will be in her itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore her itunes content, which you select from the various tabs, You'll get a popup regarding her contacts & calendars asking to merge or replace, select merge.
You should be good to go.

The new update was not too exciting..

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