The new version of itunes has conflited with my cd/dvd drive

It seems that the new version of Itunes has conflicted with my CD/DVD drive because when I uninstalled and re installed the itunes my drive has stopped working and I now have an error code of 19 - Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) I have tried to update drivers but I am up to date, I have installed and re installed my drive this did not solve the problem.  I am now at a loss as to what to do I have had a live chat with microsoft and they could not reslove it all they wanted to do was sell me another service!!!  Could installing an older version of itunes solve this issue?

See TS2308: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
tt2

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