The newest version of firefox keeps crashing, and freezing. I can't figure out why.

I downloaded the latest version and suddenly it keeps crashing and freezing on me. Now I can't get it to load at all.

You can use one of these to start Firefox in Safe mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
If you can start Firefox in Safe mode then try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox then see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports

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The updated version of iPhoto keeps crashing on my MBP, can I fix it?

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To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
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If you purchased an iLife Disk, then iPhoto is on it.
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*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
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Firefox keeps crashing and freezing

I am using Windows 8.1. Firefox either crashes or freezes multiple times/day.
Here are my crash reports:
bp-18337875-8976-461a-918a-59d732150331 3/31/2015 2:56 PM
bp-19e8ab81-f42b-4974-bf1b-a1dc62150331 3/31/2015 11:07 AM
bp-aeeca8d5-ce92-4ed9-b845-79f2b2150330 3/29/2015 11:47 PM
bp-f382c1ed-f6c1-482e-994f-621822150329 3/29/2015 7:12 PM
bp-479e7f78-7a5f-4081-bc05-b3f6d2150329 3/28/2015 8:11 PM
bp-4441afd7-d529-494b-b919-ebb7c2150328 3/28/2015 6:35 PM
bp-2e054407-4708-4cc0-9135-8beaf2150328 3/28/2015 12:47 PM
bp-9a402d4e-1bf0-42d1-975c-31e2e2150328 3/27/2015 8:36 PM
bp-4a6427f7-f9d8-44a3-9f51-3f3962150328 3/27/2015 8:35 PM
bp-16db9a8b-ab92-452d-a1e8-0161f2150327 3/27/2015 5:26 PM
bp-abfc8d38-bcab-47be-808a-ab0d12150327 3/27/2015 11:45 AM
bp-cca2020b-5c5a-453e-b7d5-aff772150326 3/26/2015 6:18 PM
bp-d6fda1df-1db2-4887-8016-42f8a2150326 3/25/2015 9:22 PM
bp-04b3842a-bad6-44b2-9c98-f47452150325 3/25/2015 2:45 PM
bp-87bc355d-fee9-4de4-b266-1ca5e2150325 3/25/2015 12:25 PM
bp-b0512e54-84c6-404c-8e5a-52b232150325 3/25/2015 10:36 AM
bp-444ca44a-6113-4c56-a290-629222150325 3/24/2015 11:23 PM
bp-42ca67be-65df-49cd-a25e-d05722150325 3/24/2015 8:44 PM
bp-39e7c1ae-cdb2-4bc9-80dd-899d62150324 3/24/2015 1:36 PM
bp-c315711d-00cb-404e-99be-66bad2150324 3/24/2015 11:57 AM
bp-31ffb01c-a22f-4d67-b2ee-207f7349de64 2/28/2015 9:09 AM
I have tried to set these 2 plugins to Never Activate, but everytime Firefox is restarted, they re-activate:
Cisco OpenH264 Video Codec
Shockwave Flash 16.0 r0

The five most recent crashes are coded OOM or "out of memory". This doesn't mean literally that every byte of memory was used, but that Firefox wasn't able to get a block of memory from Windows that suited its needs at the time. Your system memory use percentages were 67-81%, which are getting up there, but probably the bigger issue is how fragmented memory can get if you use many programs and go a long time between shutdowns.
I can't tell from the crash reports what Firefox was doing at the time it ran into memory problems, and it looks like you didn't enter any comments. Hopefully if you restart Windows this won't recur right away, but if it does, could you keep track of what was happening at the time to see whether that identifies a pattern or culprit?

My firefox keep crashing and freezing ever since i upgraded

Hello,
Ever since i upgraded to firefox 6 it keep freezing and crashing about every 10 to 20 mins.
It does not matter what website i am on it just keeps doing it.
I have no addons and no themes.
I hope someone can fix my problem as i am thinking very hard to move to a different browser.
I have internet explora on my laptop and it dont freeze and dont crash.
I love firefox but i want this issue fixed.
Many thanks
christian

Yeah same here. I dont know why it keep happening but its not fair and its really getting on my nervers. If it keeps happing i might change my browser i dont want to as i like firefox but if it does keep happening and no one fixs this then bye firefox.

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I have firefox 15.0.1 and my addons won't load. I wanted to add something new and all it does is keep working like it's busy trying to open or load them but nothing happens. It's been like that for over 4 days. I can't add any new add ons at all. What's going on?? I

Do you mean the Get Add-ons tab on the about:addons (Firefox > Add-ons) page?
If that page isn't working then you can visit the Mozilla Ad-ons site directly.
*https://addons.mozilla.org/firefox/extensions/
* http://kb.mozillazine.org/Installing_extensions
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I can't download the newest version of firefox, it downloads, and then when I want to drag the icon into the applications folder, it doesn't complete.

same as above, but at the end of the download it goes "boink" and closes

Hello ndorrien, you cannot complete the installation because [https://support.mozilla.org/en-US/kb/firefox-no-longer-works-mac-os-10-4-or-powerpc#os=mac&browser=fx16 Firefox no longer works with Mac OS X 10.4 or PowerPC processors]
if you want you can try : [http://www.floodgap.com/software/tenfourfox/ tenfourfox]
see also for tenfourfox : [http://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported TenFourFox no longer supports browser plugins]
thank you

Since upgrading to the newest version of Firefox, it crashes upon opening everytime. I have tried re-instaling it, as well as creating a new user profile with no results. Older versions seem unaffected.

Firefox 6.0.1 crashes upon opening every time. Have re-installed older versions that work fine.

Maybe:
*Multiple Tab Handler: https://addons.mozilla.org/firefox/addon/multiple-tab-handler/

VZW sucks, after overcharging me for four months they issued a credit and then charged me for that credit the following month and 2 cost service reps and one supv can't figure out why...THEY SUCK

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RIDICULOUS

Grothka wrote:
First, can you elaborate a bit on what the concern with the credits are? It is really hard to give advice about the scenario without really knowing what is happening. #2: I don't find it odd at all that vzw wants to record their calls but not have customers record them. In fact I can't imagine that any medium-large company (or many small companies either) would be comfortable with their rep's being recorded seeing as they could make mistakes or just decide to not be appropriate. VZW records their calls for 'quality and training purposes.' Meaning that they are doing it in an attempt to improve their customer service internally, and if it means that they can go back and listen to a call to see if a rep made a mistake then that is just gravy. In most cases if a call is listened to and it's found that the rep did lie or make a mistake it will be corrected and handled internall. If, however, a customer records a call there is a pretty good chance that they will blast it all over the world and damage vzw's reputation... this is a problem if vzw would have fixed the issue anyways once they had a chance to listen to the call.
Thats interesting. Sounds like a fairy tale but interesting.

My mail outbox wont go online. Inboxes work fine. Just upgraded my old iMac to OS 10.6.8, kept my internet provider, entered all the same numbers and settings so can't figure out why mail won't go out. Help. S.T.

My eMail outbox won't go online. I can't send eMail messages but I am currently receiving my messages.
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Hello,
Who is your eMail provider, the part after the @ sign?
In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?
Then click the Show Details button & Check again.
Mail: Can't send messages, "Cannot send message using the server smtp.xxxxx.com" alert appears...
old: http://support.apple.com/kb/TS1482
What SMTP setting do you have for gMail?
Did you get rid of any old passwords in Keychain Access?

Just updated to the newest version of Firefox and it keeps crashing when I open the browser. I tried opening it with add-ons disabled and it still keeps crashing. Crash ID: bp-03b36d11-304e-4f80-ab9e-79b7f2111223

I just updated to the newest version of firefox for my mac laptop. It keeps crashing when I open the browser and does so even in safe mode. Laptop is about two years old. Might it be an issue with the OS? I have not updated to Leopard yet.

It seems that the problem is related to fonts.
(1) How were you updating your operating system ?
If you use *_Software Update_*, hurry up, download and apply the combo updater available from :
http://support.apple.com/kb/DL1361
but CAUTION, this update introduce a serious problem with some fonts. At this time the only workaround available is to reinstall 10.6 tyhen apply the combo updater 10.6.6 available from :
http://support.apple.com/kb/dl1349
(2) if you didn't used *_Software Update_*, run a maintenance tool like the free MAINTENANCE available from :
http://www.titanium.free.fr/index_us.html
Apply it to clear caches files, mainly those dedicated to fonts.
It would be also a good idea to check the health of your fonts with FontBook.
Yvan KOENIG (VALLAURIS, France) vendredi 1 avril 2011 21:25:39

I downloaded the newest version of firefox. Now I just keep getting a mesage to restart my computer. I have restatrted numerous times and keep getting same message. Any suggestions

I downloaded the newest version of Firefox. Now I just keep getting a message to restart my computer. I have restarted numerous times and keep getting same message. Any suggestions edit

Hi Dann, did you delete to the Recycle Bin, or did you do a more drastic permanent delete (e.g., Shift+Delete) or empty the Recycle Bin?
''If you think it might be in the Recycle Bin:''
First, make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
Now look for C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles or some part of that path, or your actual profile folder, which would have had a semi-random name, typically ending with default, or the bookmarkbackups folder, which is the ultimate prize.
''If it's not in the Recycle Bin:''
To recover your old Firefox settings folder (profile folder), try using a utility like Piriform's Recuva:
http://www.piriform.com/recuva
That needs to run ASAP before deleted files are overwritten.
The folder you're looking for would have had a semi-random name, but be located here:
C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles
By default, that folder is hidden. Make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
In particular, a bookmarkbackups folder would be a wonderful thing to be able to recover.
Hopefully one of these methods will work for you.

Firefox has a memory leak and I need to update it, but I want to keep 3.5 because I don't like how the newest version of Firefox is set up.

My computer is running low on RAM, and when I look at what processes are using the most memory, firefox is the number one using between 28,000 to 93,000k, so I'm guessing that it has a memory leak.
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Often the memory problems are not just from Firefox in isolation, but partly relating to all the extensions available for it and then the videos and animations it runs on media rich sites.
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* see [[updating firefox]]
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I am able to run Firefox v3.6 to v8 on legacy XPs with less than 1GB RAM. Firefox in itself is not necessarily very demanding in terms of RAM. I am not sure what the figures are you are quoting, or whether they are high. ( Note 1Gb is in the order of 1 000 000 k )
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It is an older computer purchased in 2003. What would be the newest version of Firefox that a mac mosX could run?

Firefox 4 requires at least OS X 10.5 and an Intel Mac.
If you have OS X 10.3.9 or earlier, the last version of Firefox that works on that version is Firefox 2.0.0.20 available from https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/2.0.0.20/mac/en-US/
If you have OS X 10.4 or 10.5, there is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
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I cannot update beyond Firefox 8.0. I am running Win 7 and keep getting a message that I need to restart so a previous update can complete. I also get the message that I am not running the newest version of Firefox.

I can download FF 9.0 but not install it. The same thing happened with FF 8.0.1

Same problem here. I installed version 4.0, then removed it and tried to install 3.6. Now no version Firefox will not install. I keep getting a message that I have to restart my computer in order for updates to a previous version can be installed.
Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method.

The newest version of firefox keeps crashing, and freezing. I can't figure out why.

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