The Norton password storage file is missing -- how do I get it on version 4?

I have a "lockbox" from Norton, which has appeared on all prior versions of Firefox. It is the place that stores all my passwords and account logins. All I have to do is click on the icon, enter one password and the rest of my logins happen automatically whenever I visit a page. I cannot find it on the new FireFox 4. I'm going to go back to a prior version until this gets sorted out. It's not in the list of possible add-ons. I don't know enough to be able to figure out how to find it, let alone move it forward manually. Please help.

Symantec have made an update for their add-ons to work in Firefox 4, but they need to correct a mistake they made with their add-ons to make it work in Firefox 4.0.1. They originally updated their add-ons after quite a delay to work with Firefox 4.0 as shown here - http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894
They made an error with the update in only listing it as compatible with Firefox 4.0, so they will not install on Firefox 4.0.1 and subsequent Firefox security updates. Symantec have indicated they will be releasing an update to correct their error soon. I don't know if this update has been released yet, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788/page/12

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