The OEM is showing the instance and listener down but they are up

Hi,
I'm facing one problem with my OEM. On the OS level, I checked that the listener and the instance are running. But when I put the information on the file portlist.ini adding these info on the address http of the OEM, on the browse on the Windows environment, it show me that the instance and the listerner are down.
The instance and the listener are running on one unix machine. no problems to connect using sqlplus.
Any idea about this?
Thanks,
Serg

Sorry the delay Rob,
follow the message that I see on the : Enterprise Manager is not able to connect to the database instance. The state of the components are listed below.
Then bellow on the same window open on my browse I see that for OEM the database instance and the listener are down status. On the right side the startup botton is able.
Any idea?
Tks,
Serg

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