The older version of Nokia Connectivity Cable Driv...

Trying to install the actual version (even Beta 3.1) of Ovi Suite fails with the error message "The older version of Nokia Connectivity Cable driver cannot be removed" (Error 1714)!
Im running a Win 7(64bit) Pro system and used to have PC Suite 7 installed.
PC Suite 7 was uninstalled before I attempted to install the new Ovi Suite. As it failed with the error message above, I called the Nokia hotline, deinstalled all existing Nokia software and tried to run PC-Suite Cleaner 7.1.1. Regretfully, PC Suite cleaner hangs up immediately.
Scanning my computer for Nokia entries on advise from the hotline, all Nokia files were deleted and the registry was scanned and cleaned from Nokia entries as well.
Obviously some remains of the cable driver are hidden in the system somewhere.
Could anybody please help ? I need to synchronize my X6 on a regular basis.
Thanks !

Can't you see 'Nokia Connectivity Cable drivers' in the Windows Control Panel ?

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The old version of NOKIA Connectivity Cable Driver...

Hi can anybody help me with this??? I had 2 years ago older Nokia phone, and older version of PC Suite installed on my PC. I sold the phone and "probably" not correctly uninstalled the PC Suite software. I bought NOKIA 6300 now. But when I am installing Nokia PC Suite 6.85.14...it is saying = "The older version of Nokia Connectivity Cable Driver" cannot be removed", and it stops installation.
WHAT SHOULD I DO? There is nothing in Add/Remove software, I cannot find anything in registers....
PLEASE HELP ME.
THANK YOU A LOT.

Hi jasrad
You perhaps need to go to microsoft.com and download Windows Installer Cleanip Utility "msicuu2.exe"
Go to Start > Programs > Windows Installer Cleanup Utility
When you run this it looks a bit like the add/remove program window. Now select "Nokia Connectivity Cable Driver" and "PC Connectivity Solution" programs.
Now go back to Add/Remove Programs in Control Panel and try and remove "Nokia Connectivity Cable Driver" and the "PC Connectivity Solution" programs. They should now uninstall.
Reboot your PC.
Happy to have helped forum in a small way with a Support Ratio = 37.0

"The older version of Nokia Connectivity Cable Dri...

I've tried everything I could find on the internet to solve this problem, but Ovi Suit won't install.

I have had this problem for months, finally I gave up. I had to format my PC . In my case, I tried CCleaner , Registry Mechanic, Nokia Pc Suite Unistaller, Windows Install Clean Up, cleaning the register by myself and many more options you can find in forums. Nothing works! At least, not for me. Good luck!
If you find a solutions, please. Let me know! Thks!

Nokia Connectivity cable driver for Nokia 6730 cla...

I tried to install Nokia PC Suite for my Nokia 6730, but without success, because the system says: "The older version of Nokia Connectivity Cable Driver cannot be removed."
What can I do ?
Solved!
Go to Solution.

ceriana2 wrote:
Thank you for your proposals. But they did'nt help. I did all the proposed steps, but the message again is: The older version of Nokia connectivity Cable Driver cannot be removed.
Do you have another idea ?
Are you logged in as admininstrator? Use Revo to uninstall all Nokia related software including drivers and start again.
http://www.revouninstaller.com/revo_uninstaller_free_download.html
Message Edited by hadimassa on 01-Feb-2010 05:29 PM
‡Thank you for hitting the Blue/Green Star button‡
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Error 1714 the older version of Nokia...

Hi, I have a N80 and the last PcSuite, the PcSuite work fine under bluetooth connection but don't work by USB, after erasing and reinstaling some times and running pcsuit cleaner, i try to install the Nokia Connectivity Cable driver and give me this error: Error 1714. The older version of Nokia Connectivity Driver cannot be removed. Contact your technical support group. Help me please, i need usb connectivity for the NokiaSoftwareUpdater, without the usb i can't upgrade my phone. Thanks. Dani2k from Argentina.

If very uninstall fails, then the best thing to do is to download the Windows Clean up Utility
and remove the software completely. I am attaching the installer file, please rename to exe and then run the set up.
After that please install the windows installer
http://support.microsoft.com/kb/555175
This should work for you.
Cheers
Sandy
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks
Attachments:
msicuu2.txt ‏352 KB

Nokia Connectivity Cable Driver repaired but still...

Hey there, I had moved messages stored in the phone to PC via Nokia Suite before, however I got a nokia connectivity problem so nokia suite cannot detect my phone/search it via bluetooth now. I tried to fix it by using the method of repairing ‘Nokia Connectivity Cable Driver’ but it doesn't work. Everything went smoothly but still nokia suite cannot detect anything. So I may need to reinstall the whole nokia suite but the main concern is that if I reinstall my nokia suite, the SMSs stored in the Nokia suite will lose is it? So may i know what I can do?
Phone: Nokia 5800 XpressMusic
Version of Nokia Suite: 3.8.48 (should be the latest)
Computer: Windows 7
Thanks.

Thanks however, the problem is that Nokia Suite cannot detect my phone so how can it copy the text to the clipborad?

Nokia Connectivity Cable driver problem (Nokia 311...

I have an unlocked Nokia 3110 Classic with 2 GB MicroSD Nokia MU-37 memory card. On my PC operating system is Windows XP Service Pack 3. For connection with PC I use an original Nokia DKE-2 USB 2.0 data cable. My problem is when I install any version (from 6.5 to the latest 7.0) of Nokia PC Suite with Nokia Connectivity Cable driver or separatly this driver first and then Nokia PC Suite I got a problem under Device Manager with two devices that have yellow exclamation (saying: The drivers for this device are not installed.(Code 28).To reinstall the drivers for this device, click Reinstall Driver). They are under Modems: Nokia 3110 Classic USB modem, and under Ports (COM & LPT): Unknown device. This unknown device and also Nokia 3110 Classic USB modem (with yellow !) is present when I connect my phone and PC with USB cable and when I choose Standard Nokia mode. I tried to solve this problem on many ways (unsuccesful) following NOKIA instalation instructions and troubleshooter. When I try to install (or reinstall) a driver for this two problematic devices with Hardware Update Wizard choosing Windows Update or any other way (automatic - recommended or another) at the end I got this message: 1. Windows can't install modem with two answers: YES or NO, if I click YES, there is a new message: A service installation section in this INF is invalid. If I click NO at the first message the window of Hardware Update Wizard is just closed with no other messages !
So please if anyone here knows (or had this problem before and solve it) how to solve this problem, help me, because I am desperate.
I'll be grateful for any help !
Message Edited by ratnik_pakla on 29-Sep-2008 11:17 PM
Message Edited by ratnik_pakla on 29-Sep-2008 11:23 PM

In this attachments are pictures (screenshots) of my problems (in .bmp format): screenshot of Device Manager on my PC, Unknown device in Device Manager,Nokia 3110 Classic USB Modem in Device Manager and Windows XP Professional SP3.
You'll see that I use on my Windows XP Professional Service Pack 3 some Vista themes. So, don't think that this is some "fake Service Pack 3", this is the real Microsoft Windows XP Service Pack 3 (last and official, not release candidate) downloaded from Microsoft Web site, but I use some Vista Customization Desktop Tools or something like that, I don't know exactly the name of this program, but that program install Vista themes that I like.
P.S. This attachments are pictures in .bmp format but I added a .txt extension because this forum only except files with .log, .txt, .bat, and .xml extensions, so if you are going to save and open it on your PC please remove .txt extension. If not, just click on it.
Message Edited by ratnik_pakla on 30-Sep-2008 03:10 AM
Message Edited by ratnik_pakla on 30-Sep-2008 03:13 AM
Attachments:
USB modem.bmp.txt ‏538 KB
Unknown device.bmp.txt ‏538 KB
Device Manager.bmp.txt ‏846 KB
sp3.bmp.txt ‏108 KB

The older version of PC Connectivity Solution cann...

HELP ME Please!!!!!!
I have downloaded the Nokia_PC_Suite_683_rel_14_1_eng_web for my N73 unit, the problem in installing this---> it gives me this message "The older version of PC Connectivity Solution cannot be removed. Contact your technical support group."
I even uninstalled the previous PC Connectivity Solution but the problem still the same.

I have exactly the same problem and I did it!, I could fix it!
This is what I did...
1. I went to C:\Program Files\Nokia\
2. Looked for PCCEng.Dll(I not quite suer if this is the exact name) or any other similar PCC file.
3. I looked for its version in the properties, my file was 6.82
4. I looked for Nokia 6.82 (it must match the previous version) original set up MSI File. I was lucky to find it in my own hard drive (finally keeping old program setup files paid off!). You can download yours from the Internet
6. I extracted the installation files from the "Nokia PC Suite.MSI" (or what ever you named it) setup file and put it in my temp directory (mine was c:\TEMP\). To see your temp directory type "set temp" at command prompt. In order to extract the setup files you can type msiexec /a "Nokia PC Suite.MSI" at command prompt.
7. Go to add/remove programs and look for the "PCC SOlution" and have it removed
8. Install the lasted Nokia PC suite file
I hope this tip help someone...Best regards
PD By the way i cannot believe how a installation program look for a set up file in a temporary directory that is by definition temporary.

Installation of "Nokia Connectivity Cable Driver" ...

I have a Nokia N80. Running the installer for the latest Ovi Suite, it fails on the first item, which is the Nokia Connectivity Cable Driver.
I have a screenshot of the installation failure and of what I see in Windows device properties (along with Ovi asking me to connect the device, which is already connected and in PC Suite mode).
The thing is, everything had been working super smoothly before! Then, today, this.
Thanks in advance for any help!
Attachments:
screenshot.PNG ‏146 KB
installer screenshot.PNG ‏15 KB

uninstall any old programs like nokia pc suite, and any associated drivers from the Add/Remove programs list within Windows XP. make sure you do a thorough registry clean and junk file clean using appropriate software then try again. this time it should work, also make sure your phone is fully charged and that it is connected in PC suite mode.
P.s. if it is connected in PC suite mode, this usually means that you should install nokia pc suite first so that the device is recognised as being in pc suite mode, then you can install Ovi suit additionally after that.
If you found this or someone's comments helpful or like what that person has to say, please give some Kudos to their post!
Message Edited by adrianhughes on 03-Apr-2009 02:52 PM

Unable to un-install Nokia Connectivity Cable Driv...

I am having the same issue as many other users with Nokia PC Suite 6.8.
I am running Windows XP SP2 on a IBM R52. In the office, they installed the latest driver updates from IBM and since then, I cannot use PC Suite. So I upgraded to 6.8 to no avail.
I am getting the message when choosing "get connected" "there is no available connection type and therefor connection to the phone cannot be established....etc"
I used PC Suite Cleaner 3.4. It does however not remove the Connectivity Cable Driver and PC Connectivity Solution. So I tried that in Control Panel. I get the message "the feature you are trying to use is on a network resource that is currently unavailable. Click ok to try again or enter an alternate path to a folder containing the installation package Nokia_Connectivity_Cable_Driver.msi in the box below". I get the same message when I try to uninstall the PC Connectivity Solution.
I have also run registry cleaners, removed PCSuite, rebooted etc etc...
I feel that I must also remove the Connectivity Cable Driver and PC Connectivity Solution but I simply can't.....
help please!! thanks in advance...
Solved!
Go to Solution.

22-Oct-2006 10:38 PM
dutchkiwi wrote:
I am having the same issue as many other users with Nokia PC Suite 6.8.
Recently because of some destructive viruses obliged reinstalling Windows XP SP2 on my lapTop-Dell Inspiron 6400 again. I installed the latest driver updates from the internet and since then, I cannot use the letest version of PC Suite. So I tried upgrad it to (Nokia_PC_Suite_rel_7_0_9_2_eng_web) .
I am getting some error messages when getting started installing above mentioned version of pc-suit. As yow know to reinstall a new program windows first remove the existing one throuh the system.
I used windows install Cleaner cleanup to clean the cable drivers and pc connectivity . It does however not remove the Connectivity Cable Driver and PC Connectivity Solution. So I tried that in Control Panel. I get the message "the feature you are trying to use is on a network resource that is currently unavailable. Click ok to try again or enter an alternate path to a folder containing the installation package Nokia_Connectivity_Cable_Driver.msi in the box below". I get the same message when I try to uninstall the PC Connectivity Solution.
I have also run registry cleaners, removed PCSuite, rebooted etc etc...
I feel that I must also remove the Connectivity Cable Driver and PC Connectivity Solution but I simply can't.....
help please!! thanks in advance...

Can't find where the Nokia Connectivity Cable Driv...

Hi. Just as the topic says, I can't find where the NCCD is installed on my pc. I tried searching for it but all I find is the setup. Can anyone help me find it? I'll be very grateful. Thanks in advance.

When people have two item and they feel it is a troublesome thing that when they have to put the function of the two items together, what should they do? Of course they can look for item that at the same time owns two kinds of the function that people requires. Maybe this is not easy to understand, and you can take one thing as an example. For example, in the past the size of the umbrella is a little huge and sometimes it is not easy to carry and can’t be used to protect people from the hot sunshine in the summer. Then the folding sun umbrella and folding umbrella come into the market and now is widely used by people. And this rule also goes when you want to buy the WiFi & Bluetooth Signal Jammer that own the ability of both jamming the cell phone and the GPS signals.

Problem with latest nokia connectivity cable drive...

hi,
i use nokia 6120c as modem.
i always have problem when using latest version of "Nokia_Connectivity_Cable_Driver",
after few minutes connected or downloading, connection will be "lost", - not completly disconnected -
but transmit and receive will be stop.
the problem will be solve when i uninstall that driver version and install older one:
"Nokia_Connectivity_Cable_Driver_rel_6_85_10_0_eng.msi".
thanks in advance and best regards

Hi bgautham,
I advise you to reinstall the update from Nokia Suite.
If issue persists, perform a hard reset. First of all, back up your data using Nokia Suite. Then type *#7370# on your phone's keypad. The default lock code is 12345.
Alternatively, take your device to your local Nokia Care Point.
Let us know how you get on and feel free to post any other questions you may have.
Regards,
astra2025
Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Nokia 3720 cable driver problom

Hello Please tell me which cable,driver & pc slute are required to connect pc.Tell me the procedure

ceriana2 wrote:
Thank you for your proposals. But they did'nt help. I did all the proposed steps, but the message again is: The older version of Nokia connectivity Cable Driver cannot be removed.
Do you have another idea ?
Are you logged in as admininstrator? Use Revo to uninstall all Nokia related software including drivers and start again.
http://www.revouninstaller.com/revo_uninstaller_free_download.html
Message Edited by hadimassa on 01-Feb-2010 05:29 PM
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Connectivity cable driver

Hello,
I have a problem when I try to install PC Suite 683
I get error: "Another version of Nokia Connectivity Cable Driver has been detected. Please remove it before continuing."
I don't know what to do else.
Here is the things I tried:
1. add/remove programs->uninstall connectivity cable driver
2. pc suite cleaner
3. search and delete from registry every key where exists any of words (nokia, pc suite, connectivity cable)
4. install nokia connectivity cable driver and uninstall it
5. i'v searched and removed files containing word "nokia" (all that can be related to nokia)
and i still get the same error.
i have installed version 67 - and it works just fine
Thanks for any ideas
system:
Win XP Pro sp2Message Edited by rupertas on 08-May-200711:17 AM

Hi rupertas
Have you tried getting Windows Installer CleanUp Utlity - msicuu2.exe from Microsoft
Please see post by diving_catch concerning this issue to remove both "Nokia connectivity Driver" and "PC Connectivity Solution" programs
Happy to have helped forum in a small way with a Support Ratio = 37.0

Error Message "older version of nokia cable connec...

I'm running Windows XP with all the updates, I'd previously installed PC suite for a UK Nokia 5000, I've now got a UK 5230, I've connected to it via bluetooth and a USB cable, but now cant connect with either. I've tried to update or reinstall PC Suite, but each time I try I get the message
Older version of Nokia Connectivity Driver cannot be removed. Contact support
I've uninstalled PC Suite, but now it wont let me re-install it.
Solved!
Go to Solution.

Hi there, downloaded it and ran it, first time it crashed, second time it ran - but I didnt read the report. I tried to reinstall PC Suite and it failed, so ran it again and generated the attached report.
Attachments:
PCSuiteCleanerLog.txt ‏2 KB

The older version of Nokia Connectivity Cable Driv...

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