The Older Version of Quick Time Cannot Be Removed
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The older version of quick time cannot be removed. Itunes requires quick time
Have removed old versions of itunes and quicktime. Deleted folders with reference to apple, ipod, quick time, itunes. Removed reference from registry. Created a new administrator for win xp. None of this works
Downloading the new version is no problem, but installing it stops with the above message
Downloaded and installed Windows Installer Cleanup Program
Selected and completely removed all old Apple components
Installation of Itunes 7 and Quick Time was smooth, no hangups.
Similar Messages
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Please help! Im ready to throw my ipod and I-tunes in the trash. For some reason I was required to reinstall my quicktime......when I did that I came up with all sorts of errors that said I needed to re-install my I-Tunes. I went through all of the steps but when the installation process gets to the Quick Time installation I get the error "The older version of Quick Time cannot be removed....................... " . I cant get my itunes re-install and I cannot get a newer version of Quick Time either. I went through the whole process of deleting Itunes and Quick Times files........but that didnt work either. I aslo tried the windows clean-up on majorgeek.com but that didnt help at all either........ Please help!
I aslo tried the windows clean-up on majorgeek.com but that didnt help at all either
Walk us through what happened with CleanUp, Michelle. In particular, was there no entry for QuickTime in the list of programs in CleanUp? -
can't remove old version of quicktime system says that cannot access resourse bad path ?
I'd try removing old QuickTime msi files, these are installer files for QT. Located in C:\WINDOWS\Installer
This link may help if you're not sure on how to go about it.
http://www.majorgeeks.com/files/details/windows_installer_cleanup_utility.html -
Need to install older version of Quick TIme
I have an iMac running 10.6.7. I want to run a program (Kids Pix) that has components that are not compatible with the newer versions of Quick Time. If I, as Broderbund suggested, install the older version will that 1. override my new version? 2. cause the new version not to work properly or not to be the default version?
BTW, you posted in the QuickTime for Windows forum. Normally you'll get the quickest and more applicable responses if you ask in the QuickTime for Mac forum.
Regards. -
Can anyone help me fix my itunes? I have the new version of quick time but it is now telling me it wont play my films on itunes because it needs quicktime. Iv tried un installing quicktime and re installing it but that hasnt worked. I dont know why it would suddenly stop working, I watched something on it this morning.
Can you check something for me please? I'd like to try doing a "Run as administrator" on your iTunes.
Quit iTunes first.
In Computer, open Local Disk C: or whichever drive you have your program files installed on.
If you have a 32-bit Windows, open the "Program files" folder.
If you have a 64-bit Windows, open the "Program Files (x86)" folder.
Open the "iTunes" folder.
Right-click on the iTunes.exe file and select "run as administrator".
Try playing the movie now. Does it play for you without the message? -
My ITunes got corrupted and I kept getting a message when updating iTunes64msi missing so I uninstalled all files and I thought I removed all registry values but when reinstalling I get an older version is installed and cannot be removed. I need a solution.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
The older version of Bonjour can not be removed
When installing Itunes, the following error messages appear:
1) The older version of Bonjour can not be removed. Contact your technical support group.
2) Itunes installation has been interrupted, please try again later (or something similar).
As a home user, I have no technical support group so I am turning to you, discussion followers, for assistance. I removed Quicktime, Itunes, Bonjour, and all other apple software according to the removing and reinstalling Itunes article. I used CCleaner to remove traces of the programs in the registry. When reinstalling, Quicktime installs successfully, but Itunes installation stops with the error messages above. I have deleted the temp folder, updated windows, used selected startup before installing, and all attempts end the same way. I'm not sure why I am getting this error, when Bonjour is not on my system to begin with. I appreciate any advice you can offer.1) The older version of Bonjour can not be removed. Contact your technical support group.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
I have a recent PC running Windows8.1plus, ..what version of Quick Time do I need?..Will it work?
Hi robertfromsalt spring island,
Happy Holidays!
The resource below will explain how to uninstall and re-install Quicktime for Windows if you are having issues with the software.
iTunes 10.5 or later for Windows: Older media files may require QuickTime - Apple Support
http://support.apple.com/en-is/HT203459
With iTunes 10.5 or later, QuickTime isn't included when you install iTunes. Although media content purchased or rented from the iTunes Store doesn't need QuickTime to play, you may have older media files that require QuickTime.
Install QuickTime
If you already have QuickTime installed, you may have to uninstall and reinstall QuickTime.
Download QuickTime.
Double-click the downloaded file.
Follow the directions in the QuickTime Installer to complete the installation.
Uninstall QuickTime on Windows Vista, Windows 7, and Windows 8
Quit QuickTime if it's open.
From the Start menu, click Control Panel.
In Control Panel, click "Uninstall a program." The Programs and Features Control Panel will open.
If you don't see the "Uninstall a program" link, click Programs and Features.
Select QuickTime from the list of currently installed programs and click Uninstall.
When asked if you would like to remove QuickTime, click Yes.
Restart your computer.
I hope this information helps ....
- Judy -
What to do if old version of Quick time does not remove?
What to do if old version of Quick Time is unable to be removed to receive update?
What is the version of QuickTime currently installed on the computer? Can you be a little more precise on what you've tryed and any error messages you may be getting? It could be anything from windows administrator permissions, an old windows installer msi file, to a simple setting
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when i try to download itunes, it keeps saying that the older version of bonjour can't be removed
Use the free Revo Uninstaller(download from link beow) to completely remove Bonjour and iTunes first
http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html?tag=mncol;1
Download iTunes from here: http://www.apple.com/itunes/download/ and install -
Cant install the latest versions of Quick time and itunes for my new iphone
Had them both running fine for years and then I tried to upgrade my itunes and then the trouble started.
It wont install after i have downloaded it.
Keep getting a very complicate error message as follows;
An error occured during the installation of assembly 'Microsoft.VC80.crt,versions="8.0.50727.4053"type="win32,publicKeyToken=1fc8b3b 9a1e18e3b",processorArchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x8007002.
What does it mean?
I tried unistalling the old versions and removing itunes folders everywhere, disconecting the internet, turning off the firewall, removing the apple application support folder, downloading another new version of itunes.
But the error message keeps coming up.
Even quicktime wont reinstall
HELP!Hi Mary ..
Afraid not but if you decide to use iCloud and you're iPhone is running iOS 8, (according to your profile), hold off until you can upgrade your Mac to Yosemite.
Please read > http://www.macrumors.com/2014/09/29/reset-all-settings-icloud-drive-bug/
Apple - iCloud - Learn how to set up iCloud on all your devices. -
"The older version of itunes could not be removed"
This is the error message I receive. I've already tried going to start->control panel->add/remove programs. Same error message. However, it removed enough of the old itunes that I cannot run either the new version OR the old version.
okay. with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time? -
need to know how to uninstall an older version of apple software u pdate v2.1.1.116. uninstall/install program won't let me.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you are running 64-bit Windows and the above steps haven't helped try installing the version of iTunes that can be downloaded from this support document. iTunes 12.1 for Windows (64-bit — for older video cards)
If you still have no luck try reinstalling iTunes 12.0, links in the user tip.
tt2 -
What should I do? Will I lose all my music?
Once you are in Recovery Mode, it's too late to do any backup. I am afraid you are going to lose your data.
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Older version of apple installer cannot be removed
I cannot get Itunes to upoad onto my computer because it cannot remove the old file. I cannot find that file anywhere on the computer. Help please
Is that Apple Software Update?
If so try removing it with add/remove programs.
If that fails, try an installer file clean up.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
When you run the program look for any entries for Apple Software Update and remove them.
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