The only websites i can accress are in my bookmarks others say 500 internal service error

When trying to access the internet I get a message that states
500 Internal Server Error. If I try to use search - google or bing I get the 500 Internal Server Error message. If I try to put in a web address I get the same error message. The only sites I can access on the internet are the sites I have saved in my bookmarks. I do have virus protection - Norton.

"Wireless devices use radio transmissions, so unfortunately you can't get Service if your device isn't in range of a transmission signal. And please be aware that even within your Coverage Area, many things can affect the availability and quality of your Service, including network capacity, your device, terrain, buildings, foliage and weather."
Customer Agreement | Verizon Wireless
While there may be an issue in your area, it is suggested that you don't use wireless service if it's a life or death situation, such as the one you've described.

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