The open new tab link does not work
When I click on the open new tab link
This issue can be caused by the Ask<i></i>.com toolbar (Tools > Add-ons > Extensions)
Your system details show that toolbar in the user agent as AskTbF-ET/3.12.2.16749
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Similar Messages
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My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?
I know how to use about:config & have had the usual problems with newtab page tiles but this is more like a bug- using 33.0.1. Doesn't show tiles icon in top right corner just shows a gear that is used to hide the empty tiles that I can't fill with sites. First it would only show 2 rows of 4 columns even though I had it set to 5 & 6 then few days later for no reason they went empty with a serrated line around the tiles & can't drag from the bookmarks---- really bloody annoying!!!!!!! Possibly a setting in the about:config but i can't fig it out?Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Firefox
Version 33.0.1
Update History
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Profile Folder
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Multiprocess Windows 0/1
Crash Reports for the Last 3 Days
Report ID Submitted
All Crash Reports
Extensions
Name Version Enabled ID
Adblock Plus 2.6.5 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Adblock Plus Pop-up Addon 0.9.2 true [email protected]
Skype Click to Call 7.3.16540.9015 true {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Trend Micro BEP Firefox Extension 8.0.0.1173 true [email protected]
Trend Micro NSC Firefox Extension 6.8.0.1120 true {22C7F6C6-8D67-4534-92B5-529A0EC09405}
Trend Micro Toolbar 7.0.0.1243 true {22181a4d-af90-4ca3-a569-faed9118d6bc}
Graphics
Adapter Description Intel(R) HD Graphics
Adapter Drivers igdumd64 igd10umd64 igdumdx32 igd10umd32
Adapter RAM Unknown
Device ID 0x0046
Direct2D Enabled true
DirectWrite Enabled true (6.2.9200.16571)
Driver Date 1-30-2013
Driver Version 8.15.10.2993
GPU #2 Active false
GPU Accelerated Windows 1/1 Direct3D 11 (OMTC)
Vendor ID 0x8086
WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote true
AzureCanvasBackend direct2d
AzureContentBackend direct2d
AzureFallbackCanvasBackend cairo
AzureSkiaAccelerated 0
Important Modified Preferences
Name Value accessibility.blockautorefresh true
accessibility.typeaheadfind.flashBar 0
browser.cache.disk.capacity 358400
browser.cache.disk.smart_size_cached_value 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.frecency_experiment 1
browser.places.smartBookmarksVersion 7
browser.sessionstore.upgradeBackup.latestBuildID 20141023194920
browser.startup.homepage www.google.com
browser.startup.homepage_override.buildID 20141023194920
browser.startup.homepage_override.mstone 33.0.1
browser.tabs.loadInBackground false
dom.mozApps.used true
extensions.lastAppVersion 33.0.1
font.internaluseonly.changed true
gfx.direct3d.last_used_feature_level_idx 1
keyword.URL http://www.bing.com/search?FORM=UP97DF&PC=UP97&q=
media.gmp-gmpopenh264.lastUpdate 1413750166
media.gmp-gmpopenh264.version 1.1
media.gmp-manager.lastCheck 1414375733
network.cookie.prefsMigrated true
places.database.lastMaintenance 1414404204
places.history.expiration.transient_current_max_pages 102059
plugin.disable_full_page_plugin_for_types application/pdf
plugin.importedState true
plugin.state.npmedia 0
plugin.state.nptimegrid 1
print.printer_Canon_MG2100_series_Printer.print_bgcolor false
print.printer_Canon_MG2100_series_Printer.print_bgimages false
print.printer_Canon_MG2100_series_Printer.print_colorspace
print.printer_Canon_MG2100_series_Printer.print_command
print.printer_Canon_MG2100_series_Printer.print_downloadfonts false
print.printer_Canon_MG2100_series_Printer.print_duplex 3997817
print.printer_Canon_MG2100_series_Printer.print_edge_bottom 0
print.printer_Canon_MG2100_series_Printer.print_edge_left 0
print.printer_Canon_MG2100_series_Printer.print_edge_right 0
print.printer_Canon_MG2100_series_Printer.print_edge_top 0
print.printer_Canon_MG2100_series_Printer.print_evenpages true
print.printer_Canon_MG2100_series_Printer.print_footercenter
print.printer_Canon_MG2100_series_Printer.print_footerleft &PT
print.printer_Canon_MG2100_series_Printer.print_footerright &D
print.printer_Canon_MG2100_series_Printer.print_headercenter
print.printer_Canon_MG2100_series_Printer.print_headerleft &T
print.printer_Canon_MG2100_series_Printer.print_headerright &U
print.printer_Canon_MG2100_series_Printer.print_in_color true
print.printer_Canon_MG2100_series_Printer.print_margin_bottom 0.5
print.printer_Canon_MG2100_series_Printer.print_margin_left 0.5
print.printer_Canon_MG2100_series_Printer.print_margin_right 0.5
print.printer_Canon_MG2100_series_Printer.print_margin_top 0.5
print.printer_Canon_MG2100_series_Printer.print_oddpages true
print.printer_Canon_MG2100_series_Printer.print_orientation 0
print.printer_Canon_MG2100_series_Printer.print_page_delay 50
print.printer_Canon_MG2100_series_Printer.print_paper_data 1
print.printer_Canon_MG2100_series_Printer.print_paper_height 11.00
print.printer_Canon_MG2100_series_Printer.print_paper_name
print.printer_Canon_MG2100_series_Printer.print_paper_size_type 0
print.printer_Canon_MG2100_series_Printer.print_paper_size_unit 0
print.printer_Canon_MG2100_series_Printer.print_paper_width 8.50
print.printer_Canon_MG2100_series_Printer.print_plex_name
print.printer_Canon_MG2100_series_Printer.print_resolution 7602290
print.printer_Canon_MG2100_series_Printer.print_resolution_name
print.printer_Canon_MG2100_series_Printer.print_reversed false
print.printer_Canon_MG2100_series_Printer.print_scaling 1.00
print.printer_Canon_MG2100_series_Printer.print_shrink_to_fit true
print.printer_Canon_MG2100_series_Printer.print_to_file false
print.printer_Canon_MG2100_series_Printer.print_unwriteable_margin_bottom 0
print.printer_Canon_MG2100_series_Printer.print_unwriteable_margin_left 0
print.printer_Canon_MG2100_series_Printer.print_unwriteable_margin_right 0
print.printer_Canon_MG2100_series_Printer.print_unwriteable_margin_top 0
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 2
storage.vacuum.last.index 1
storage.vacuum.last.places.sqlite 1412311800
Important Locked Preferences
Name Value
JavaScript
Incremental GC true
Accessibility
Activated false
Prevent Accessibility 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.7 4.10.7
NSS 3.17.1 Basic ECC 3.17.1 Basic ECC
NSSSMIME 3.17.1 Basic ECC 3.17.1 Basic ECC
NSSSSL 3.17.1 Basic ECC 3.17.1 Basic ECC
NSSUTIL 3.17.1 3.17.1
Experimental Features
Name ID Description Active End Date Homepage -
The open new tab function is not responding
when i click open new tab or use the ctrl t to open a new tab, it does not respond...unless i click on a link to open new tab
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
-
I used the same installation file, but on 1 pc, the 'open new tab' button is available in the 'customize toolbar' menu and can be dragged and dropped onto the navigation bar. On the other pc, the 'open new tab' button/icon is not even available for dragging and dropping. I uninstalled firefox completely, including settings and preferences, then reinstalled, but that did not correct the missing button.
Hi,
Please try '''Restore Default Set''' in the '''Customize...''' window. If it's still not visible, one reason could be that the button is already placed on the toolbar but may be hidden behind another icon or toolbar.
Useful links:
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
[https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
[https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
[https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
[https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins] -
i would like the option ´open new window in new tab instead´ working properly so no new windows will be opened except when I command them to..
as said, many websites have popups (most are blocked, still some come through) who open in a new window.Type '''about:config''' in the Location (address) bar and press the "Enter" key. When you see a warning, click '''I'll be careful, I promise!''' button.
* Preferences that have been modified are shown as '''bold (user set)'''.
* Preferences can be '''Reset to the default''' or changed via the right-click context menu.
-> In the '''Filter bar''' type '''browser.link.open_newwindow'''
* Right click the preference '''browser.link.open_newwindow''' and click '''Modify'''
* change the value to '''3'''
* click OK
-> In the '''Filter bar''' type '''browser.link.open_newwindow.restriction'''
* Right click the preference '''browser.link.open_newwindow.restriction''' and click '''Modify'''
* change the value to '''0''' (zero)
* click OK
-> Close the '''about:config''' tab and then Restart Firefox.
Check and tell if its working. -
It had been working fine. Suddenly not working after no significant change to computer (that I'm aware of).
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
Open in new tab preference does not work
Although i have tried all the options in your help pages and trouble shooting pages including deleting the prefs.nj file it still does not open url's in a new tab despite that preference being selected
== immediately i instaleed friefoxThe setting in Tools > Options > Tabs: "New pages should be opened in": "a new tab/window" is for links that specify a target window to open the link in.
That option allows you to divert such links to a new tab or to the current tab.
For other links you have to use a middle-click or press Ctrl and left-click or use the context menu.
You need to left-click JavaScript links and divert them to a new tab or you get a blank tab.
Some extensions that you can look at:
* Tabberwocky: https://addons.mozilla.org/firefox/addon/14439
* Tab Mix Plus : https://addons.mozilla.org/firefox/addon/1122 -
The new tab is visible on the the tab bar but clicking on it does not open a new tab.Neither can I open a new tab from the File drop down menu, nor the Ctrl+T method as indicated in the troubleshooting guide.
Un-install the '''''Ask Toolbar''''' which many users have reported causing that problem.
*http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
*http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
<br />
<br />
'''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*Shockwave Flash 10.1 r102
*Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#**'''''Be sure to <u>un-check the Yahoo Toolbar</u> option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
#*Java Test: http://www.java.com/en/download/help/testvm.xml -
This is really simple. If I enter a word or words in the search box at the Mozilla Start Page and press the SEARCH button, nothing happens. If someone knows what is happening pls send email to me here: [email protected]
mine doesn't work either...waited a couple days to see if there was a quick update to fix this easy problem but there isn't yet
-
The "open a new tab" button does not open a new tab.
The "open a new tab" button does not work. Neither does "file; new tab", or Control T. Can you please tell me how to fix this?
Thank you.This issue can be caused by the Ask<i></i>.com toolbar (Tools > Add-ons > Extensions)
Your system details show that toolbar in the user agent as AskTbBCPA/3.13.1.18107
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
The + sign button that opens a new tab (called Untitled) stopped working. When I go to File, and click on New Tab, that does not work either. I checked the Options and made sure the "Open new window in new tab instead was checked. I tried System Restore, and I downloaded and installed Firefox 5.0. The + sign still does not work. This problem in on my desktop. I checked my laptop and the open new tab + sign button is working fine. What is happening?
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4+ you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
'open new tab' function has stopped working, even after reinstall
The 'open new tab' function has stopped working. I even uninstalled Firefox and reinstalled and no help.
-> Tap '''ALT''' key or press '''F10''' to show the Menu Bar
-> go to Help Menu -> select '''Restart with Add-ons Disabled'''
Firefox will close then it will open up with just basic Firefox. Now do this:
-> Update Firefox to the latest version by going to Help Menu -> About Firefox -> click '''Check for Updates''' -> if an updated version is found then download the latest version and install it. After that follow these steps:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars
-> go to Tools Menu -> Clear Recent History -> '''Time range to clear: select "EVERYTHING"''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache''' -> click '''Clear Now'''
-> go to Tools Menu -> Options -> General -> in Startup section click '''Reset to Default''' button
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click '''Clear Now''' button
-> Click OK on Options window
-> click the Favicon on SearchBar -> click '''Manage Search Engines''' -> select all Unwanted Search Engines and click '''Remove''' -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons) -> Restart Firefox
-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working. -
Fetch new mail messages does not work
On my notebook the fetch new mail messages does not work
Settings:
- Fetch new messages: every minute
- Play sound Purr
I need to us the manual button.
On my imac it works fine with the same accountsMy mail sounds are all screwed up. I hear the plane fly when I send an email but when I receive mail, no sound. I have rules set up which worked in Tiger. One rule is for mail to play a message "You have a message from "John Doe" when I receive an email from "John Doe" but it only plays when I send "John Doe" and email. Assbackwards.
Sometimes when reading new mail, it just disappears. I have to click on it again. I find this version of email to be very flaky!
Dave Brenneman -
When I link to an external site, the link does not work, if I right click "Open in new tab" the link works.
I have not changed any of my preferences and they look like they are as I would have left them.
I tried resetting Firefox and deleting the preference file, no change.
By the way, I hate that the tabs are on top and not where they belong above the pages they are for. There should still be a way in Firefox to put them back without having to use an add-in. -
I actually need help but cannot find the answer.
Please.......Lately when open a new tab it does not open with a blank page. I don't want to set my homepage as blank as when I first open Firefox, it automatically loads my hotmail page. But then if I open other pages I don't get a blank page. Help, please?
Thank you.
''[Personal information removed by moderator. Please read [[Forum and chat rules and guidelines]], thanks.]''hello, please refer to [[New Tab Page – show, hide and customize top sites]] in order to switch the feature off.
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