The optical drive does not recognize my cd's and it is new!

hi, i'm just needing some help. My macbook pro has already 3 month since i bought it(new), and now, i want to install some softwares by cd, it doesn't read it, eighter eat the cd, i have to pull all inside, it does not work... i dnt have time 2 go 2 apple support, if there's anything i can do by myself?

Since you've a new computer, I would just take it back to the Apple Store - with discs in hand - and show them the problems you're experiencing. No need to try any kind of 'fixes' yourself. Just take it back to Apple and have them deal with it.
Clinton

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