The other day i got a bug on my computer
I am on internet banking i am unable to sign in since friday i got hep getting back on line as my computer was down . but now i have prolem getting on the banking inter it will not let me on not sure if you can help
More information is needed to be able to offer any help.
1. What version of Mac OS X are you running? Click the black Apple icon on the top left and select About This Mac.
2. What browser are you running?
Similar Messages
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While on your site the other day i got a virus called XP Pc Cleaner
This thing has taken over my system and I can not do anything at all with it I even tried to put a CD in the drive but it will not allow me to fun it any way I try it. I am running win xp 2000 I believe. Is there anybody there that can help me get back up and running?
Win XP or 2000, not both. So an old machine, look at this: http://forums.cnet.com/7726-6132_102-5098912.html?tag=posts;msg5165373
If the PC has 2000 on it some of that may not run but if it is XP then it should be OK. Just follow directions, exactly.
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This is a user supported forum. I am a volunteer and I do not work for HP. -
The other day I got a update for ios7. Tried to download and it said I didn't have enough GB. So I saw I could purchase memory for $40. After purchase I noticed that it only pertain to the iCloud . Didn't do me any good. So I would like to cancel my recent purchase for memory ($40). I was not smart enough to know that the iCloud memory upgrade didn't help for my recent update to ios7
Jim Shiplett
<Personal Information Edited by Host>You aren't addressing Apple here. This is a user to user support forum. You can get a refund for the storag upgrade within 15 days by calling the Apple online store. In the U.S. call 1-800-MY-APPLE.
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i have ordered an i-pad and cancelled it the other day. I have used my indian debit for that order. So money got debited immediately. Apple has sent an email saying that it is successfully cancelled. But money is not yet credited into my account. please let me know what is happening. I cancelled the order on April 9th. Its already been more than 15 days.
Your best corse of action would be to either email apple support or ring them giving them your debit I'd and the order number where they will be able to look at what's wrong and set u going on the right track
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The other day I was writing an essay while listening to my iTunes. Then all of a sudden, the power of my house went out. When we finally got power back, and I was able to open up itunes, over 700 songs of mine were deleted. When I looked in the trash, I saw two things labled "iTunes library extras", and "iTunes library genius". When I tried opening them, it said that I needed to open them with an application, and that I needed to chose one. I chose iTunes. When I tried double clicking on "iTunes library extras" after this, all it did was open up iTunes. Nothing else. Someone please help me because I had a lot of songs that I liked, and recently downloaded. And it will be a pain to get them all back if no one can help me.
Are the files still physically on your HD?
[User]/Music/iTunes/Media/Music is the default location. Unless you suddenly have a bunch of new "free space" on your hard drive, they're still where they were, you just need to create a new library file. -
I recently got my iPhone 5 unlocked and the other day I updated my phone to ios 7. After doing so my phone shut off and turned on and it said I had no service. I guess it completely wiped out my unlock. I was wondering if anyone knows what I can do to fix it!!
How, EXACTLY, did you get it "unlocked"? ONLY the carrier it's locked to can authorize unlocking it. Anything else is a hack.
You can not get help here for a hacked phone. -
I've got a 15" white macbook which I bought about 2 years ago. It froze the other day and wouldn't respond so I shut it down. When I turn it on now it comes up with a flashing file with a question mark on it. How can I fix it? I've tried a few things i've seen online but the futhest ive got is to put the start up disk in when you makes it go to a grey screen with an apple logo and the spinning wheel which then stops spinning. Can anybody help?
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once.It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left handlist. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
So my phone got wet the other day. I dried it out completely, but the touch screen still isn't working. Is there anything I can do short of getting a new phone? Anything that can be done at the nearest Verizon store? I am one of three phones on our plan and I am trying not to need to get a new phone before our contract expires next month.
Hello wetphone!
We're sorry to hear that your phone isn't working. It's very important to have a functioning touchscreen! Let's explore your options OK? If the phone is taken to a store, troubleshooting can indeed be done. The store representative can even contact us while you're there. Do you have insurance on the device? Or, do you maybe have a prior vzw device that can be activated until the upgrade is available? You can also check your My Verizon account to see if your line( or another line on the account) is eligible for an upgrade. VZW always has options for you.
Thank You,
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport -
Hello guys..!! I have got my new iphone 4 2 days ago.The same day it got a problem of auto restart in every 1, to 2 minutes. I updated and restored it many times...but of no use... can any one help me how to solve this problem..!!
Go to Settings/General/Reset - Erase all content and settings. the connecto to iTunes and restore as a New phone. Do not restore any backup. If the problem persists you have a hardware problem. Take it to Apple for exchange.
This assumes that the phone is not hacked or jailbroken. If it is you will have to go elsewhere on the internet for help. -
Facebook 1.6 and 5 Firefox crashed my system the other day! I like the 1.6 so I had to reload 4.03 now it is working again! I locked up my Facebook account for 8 hours! The program had been glitching for the past month!
I too had a HORRIBLE time with ITunes 7.0. The sound quality was absolutely terrible!! How did you recover your "Purchased Music" folder? I seem to have lost mine when I reverted back to Version 6.0.5. I also lost about 50 songs that I can't seem to find.
As a side note, when I called the Apple technical support line and spent over 45 minutes on hold before I finally got assistance, the guy I spoke to said his department had NO IDEA about the problems with Version 7.0 - I was his first call. Someone should be fired for not testing Version 7.0 thoroughly.
To anyone with problems, I suggest you call or email Apple so they are aware that this problem with Version 7.0 is widespread. Hopefully, they will actually listen to us customers, research this, and at least post some troubleshooting tips on the Apple website to help us out.
Dell Windows XP -
Netflix icon suddenly disappeared off my iPad the other day
Netflix icon suddenly disappeared off my iPad the other day. I tried hard reset and syncing to my computer and attempting to delete the app nothing has worked. I cant download the Netflix app from the store due to it saying its already installed. Any Ideas?
i got it, i know why is not working.. so the other day i was checking some settings and accidentally cliked on RESET option under NETFLIX.... so the only thing you need to do is go into SETTINGS>NETFLIX and uncheck the RESET option and then turn your IPAD completly off, and back on and Netflix icon should be back again where it used to be :) hope this helps!
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RSD the first day i got my macbook, am i the unluckiest or what...?
first, my order was delayed for THREE WEEKS!! then the day i got my computer, RSD occurred. all sorts of random shut down too, the shut down without any message, the message of multiple languages to restart, and the fact that i can't even turn it on for a long period of time after RSD occurs.
it seems that RSD happens to people after some time, but mine happened the first day i got my computer...I'm sorry to hear that your macbook RSD the first time you got it. That *****! Did you get the Black Macbook or the White? I just got my Black Macbook from Ebay and I only paid $1,100 for it and it had 2ghrz processor and 2 gig RAM. The person I bought it from, got it in the middle of June so it still have 9 months of warranty. It works great no RSD, I hope I never get it 'cause I am using it right now and it works great! I am loving it! The first day I got it, I used it all night until the morning and did the yes test to see if it will RSD. It never RSD so I hope it will stay this way at least up to when I am ready to buy the new model of macbook. Hopefully in two years.
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No videos (YouTube, Squrl, etc) playing? Was working the other day...
Can someone one please help? Videos I would watch just the other day no longer play. Video sits there with a "mark" through the play button...any suggestions?
Oh, now I got an error msg stating file not supported. It's an mp4 file that I tried that usually works...
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HT4623 Didn't get iOS 7's mini update the other day? (7.0.2)
I want to either downgrade from iOS 7 to iOS 6, or any other thing, because, the other day when the small iOS 7 update was released, I got it on my iPad, my got it on her iPhone, and my sister got it on her iPhone, but it didn't show up on my iPhone? So what do I need to do???
It may take some time, but you should be able to see it from Settings > General > Software Update
If you don't, try plugging your device to your computer and using iTunes click on Check for Updates -
I've had an Iphone 4 and I have been listening to hundreds of songs no problem for the past year and a half I've owned it. The other day I decided to sync my Iphone to my laptop to get two songs from a CD. After doing this process and approaching it like I usually would (without causing any problems) I checked my Iphone to see if the two songs had downloaded after the sync. I discovered that my Iphone had lost every audio file that was not bought from the Itunes store leaving me with a sliver of songs to listen to. I immediatly checked my laptop (a Windows device) to see if my music was still there, thankfully it's all on my laptop and the songs play without a problem. So I attempted to sync the songs to my iphone several times, but the CD songs would simply not sync (When syncing your Iphone it consists of 5 steps, the progress bar skips steps 3-4, those are the steps when your music syncs). I'm not an idiot, I checked the small details (checking all albums and songs I wanted and checking the 'entire music library' option) as well I checked the big details (making sure my phone and Itunes were up to date, changing the USB to Iphone wire with another just like it). After a couple of hours of tinkering with different ways to sync I was stumped so I decided to restore my Iphone to factory settings. After doing that and setting up my Iphone newly I still could not download those CD files from Itunes to my Iphone. I called apple support and they recommended that I uninstall Itunes and re-install it. Again no success, all my music is still on my laptop working fine, but I can't seem to sync my CD songs from itunes to my Iphone. If anybody has any info please help. -A college student who needs something to listen to everyday on the hour long bus
Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
http://support.apple.com/kb/HT1535
Please let me know how things are going.
Cheers!
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