The other optiarc bc 5500s problem

ok i see that the people with player problems fixed their issue but many others have this issue
the drive works fine except for bd rom playback when you put a bd disk in it will go ba-dump 3 to 5 times and then give up doesnot matter what program you run i tried them all tried filters trick no good
anybody found a fix yet or should i buy a new drive
and lets try to keep on topic please

Not sure what version of Windows you are running, but here's what I've found out from HP support on my dv7 with a Optiarc BC-5500S blu-ray drive on my Windows 7 x64 laptop.
I had bought "ID4 Independence Day" on blu-ray so I could compare the disc to a DVD of the same movie since I'd never seen a blu-ray movie before. When I loaded the blu-ray movie I got a error saying that I needed a firmware update for the drive to watch the movie. I then downloaded a trial of Cyberlink PowerDVD 10 and the movie played fine, so I knew it wasn't a firmware problem with the drive. I then contacted HP support and they had me install SP48296.exe which is a update to the DVD player with support for blu-ray. Still had the firmware error. They then had me install SP47676.exe which says it's a update for MediaSmart MVP. After installing this one it did the trick! Don't know what it updated that corrected the problem with blu-ray, but it did the job.
Both these updates are available on the HP.com website under Support & Drivers. I found them by going to the downloads for my dv7t cto 2000 and selecting Windows 7 x64 for my OS. Then I found both under the Multimedia expandable section. Both these installs are actually good for all versions of Windows 7 both 64 and 32 bit versions.
Hope this helps you all! Oh, and by the way... Blu-ray is noticeably better than regular DVD!

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