The output sound was somehow muted and grayed, so that I can't uncheck. Any idea how this happened or how i can undo it?

The output sound was somehow muted and grayed so that I can't uncheck it. Any idea how this happened and how it can be undone?

Hi, and welcome to Apple Support Communities.
Which exact iBook model is it?
You can choose from this list:
http://www.everymac.com/systems/apple/ibook/index-ibook.html
You could try resetting the PRAM and see if that helps.

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I bought my iPhone 5 almost an year ago and since the last 2 weeks my battery lasts about 2 hours or less, while before it lastre a whole day. Can anybody tell me why is this happening or how can i solve my problem, please? Thank you.

I bought my iPhone 5 almost an year ago and since the last 2 weeks my battery lasts about 2 hours or less, while before it lastre a whole day. Can anybody tell me why is this happening or how can i solve my problem, please? Thank you.

You can follow these steps to save battery.
1. Turn on Auto-Brightness - The iPhone has an ambient light sensor that adjusts the brightness of the screen based on the light around it (darker in dark places, brighter when there's more ambient light) to both save battery and make it easier to see. Turn Auto-Brightness on and you’ll save battery because your screen will need to use less power in dark places.
Find it in the Settings app -> Brightness & Wallpaper -> Auto-Brightness On
2. Reduce Screen Brightness -the brighter the default setting for the screen, the more battery it requires. Keep the screen dimmer to conserve more of your battery.
Find it in Settings -> Brightness & Wallpaper
3. Stop Motion (iOS 7) -It's really cool, but it also drains battery. You may want to leave it on to enjoy the effect, but if not, turn it off this way:
Settings -> General -> Accessibility -> Reduce Motion -> move slider to green/on
4. Turn Bluetooth Off- Turn off Bluetooth except when you’re using it to squeeze more juice from your battery.
Find it in Settings -> Bluetooth -> Move Slider to Off
5. Turn Off Location Services -
This allows your phone to know where you are and give you exact driving directions, give that information to apps that help you find restaurants, and more. But, like any service that sends data over a network, it needs battery power to work. If you’re not using Location Services, and don’t plan to right away, turn them off and save some power.
Find it in Settings -> Privacy -> Location Services -> Slide to Off
6. Don't Automatically Update Apps (iOS 7)-
If you've got iOS 7, you can forget needing to update your apps by hand. There's now a feature that automatically updates them for you when new versions are released. Convenient, but also a drain on your battery. To only update apps when you want to, and thus manage your battery better:
Settings -> iTunes & App Store -> Updates -> move slider to off/white
7. Auto-Lock Sooner -
You can set your iPhone to automatically go to sleep – a feature known as Auto-Lock - after a certain amount of time. The sooner it sleeps, the less power is used to run the screen or other services. Try setting Auto-Lock to 1 or 2 minutes.
Find it in Settings -> General -> Auto-Lock -> Tap your Preference
Few more things that would consume battery even when not is use are the applications that run in background.
Follow the below steps to quit all running applications.
1) Double tap on the home button on the iPhone ( this will display all apps that are running in the back ground).
2) Just click on the tiny red X to quit application ( if iPhone is running on iOS 6 and below) else just swipe yhour finger over the running app upwards to quit ( if running on iOS7).

My iphone suddenly died as well. Holding the sleep button and home button together got it going again. Any ideas why this happens?

my iphone suddenly died as well. Holding the sleep button and home button together got it going again. Any ideas why this happened?

No, I don't think anyone here would know.
Mine has done that once or twice.

Since upgrading to OSx 10.9, I cannot place my music for iPhoto slideshows. The only music that works is the Sample and Theme music that comes with iPhoto. Any idea of what to do about this problem?

Since upgrading to OSx 10.9, I cannot place my music for iPhoto slideshows. The only music that works is the Sample and Theme music that comes with iPhoto. Any idea of what to do about this problem?

In iTunes go File -> Library -> Organise Library -> Reorganise Library.
Then quit and restart iPhoto.
Credit to user keysandfood who figured that one out.

My browser will not load a page or update unless I am actively moving my cursor or typing. If I select a page and don't do anything then it doesn't load at all. I have no idea how this happened or how to fix it. Thanks.

My browser will not load a page or update unless I am actively moving my cursor or typing. If I select a page and don't do anything then it doesn't load at all. I have no idea how this happened or how to fix it. Thanks.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

When I compose an email in either gmail or yahoo, the cursor lags behind for about 2 seconds. This does not happen when I compose an email with Safari or Chrome. I am using a Mac with Firefox version 3.6.3. Any idea why this happens?

When I compose an email in either gmail or yahoo, the cursor lags behind for about 2 seconds. This does not happen when I compose an email with Safari or Chrome. I am using a Mac with Firefox version 3.6.3. Any idea why this happens?
== This happened ==
Every time Firefox opened

try
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

That started today wiIm having a prolemth no changes to my computer. Every search and link I open now opens in a new window which is extremely aggrivating. Can anyone offer any advice on what happened or how to fix this?

Im having a problem that started today with no changes to my computer. Every search and link I open now opens in a new window which is extremely aggrivating. Can anyone offer any advice on what happened or how to fix this?

If using the menu bar, or after pressing "Alt" key
Tools > Options > Tabs, (check) Open new window in a new tab instead
Firefox red button > Options (in right column) > Options > Tabs > (check) Open new window in a new tab instead
You can make Firefox 4.0.1 look like Firefox 3.6.17, see numbered items 1-10 in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6)]

I am trying to add a wireless printer and it keeps asking for an "Ipadmin" user name and password rather than my adminstrator password. Any ideas what this is??

I am trying to add a wireless printer and it keeps asking for an "Ipadmin" user name and password rather than my adminstrator password. Any ideas what this is?

OS X 10.7 Lion, 10.8 Mountain Lion & 10.9 Mavericks
Reset Password starting from Recovery HD
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click  in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”.

Some excel items have appeared on my desktop and they cannot be deleted, does anyone have any idea on this?

some excel items have appeared on my desktop and they cannot be deleted, does anyone have any idea on this?

Hi, cannot drag to trash, get a message saying the item cant be moved to trash because it cant be deleted. I really dont know what theses are. The icon shows as excel but they are certainly not filenames I have used. I cant open them either and they dont show in finder under desktop but they are clearly sitting there!

My I pad died and will not charge.Any ideas on how this happened or if it can be fixed.it's not even 6 months old.

My I pad went black at 56 % battery.I tried charging it but it will not even charge now.Any idea on what happened or how it can be fixed?

Never mind I got it to work by holding down the home and power button for about 15 seconds.

My iMac wont boot up properly. Stops at background pic, no dock, only little apple show up top and cursor sticks on little spinning wheel. Have to shut down manually in back and reboot to get it to work. Any ideas why this sometimes happens?

I'm running OSX 10.9.1 (13B42)
My problem is that occasionally my Mac wont boot properly. It gets to the background picture where the dock should open but it freezes there. The little apple shows up top left but nothing else and the cursor shows as the little spinning wheel that wont do anything. I can't click on the apple to restart, I have to switch off in back and then start up again. It usally boots all the way after that but I'm worried there's something up since this seems to be happeneing more frequently. Also I'm worried that having to manually shut down like that will somehow damage the software in time?
I tried a disk verify but there were no repairs needed. I repaired disk permissions too just in case but it still seems to happen every once in a while.
I've noticed recently that it happens the next reboot after I've been streaming movies online if that helps. Is there any reason for this and anything i can do to stop it in the future?

Thanks Paul, just ran the etrecheck you recommended and got this:
Hardware Information:
 iMac (21.5-inch, Mid 2011)
 iMac - model: iMac12,1
 1 2.5 GHz Intel Core i5 CPU: 4 cores
 4 GB RAM
Video Information:
 AMD Radeon HD 6750M - VRAM: 512 MB
System Software:
 OS X 10.9.1 (13B42) - Uptime: 0 days 0:45:16
Disk Information:
 ST3500418AS disk0 : (500.11 GB)
 EFI (disk0s1) <not mounted>: 209.7 MB
 Macintosh HD (disk0s2) /: 499.25 GB (350.35 GB free)
 Recovery HD (disk0s3) <not mounted>: 650 MB
 OPTIARC DVD RW AD-5690H
USB Information:
 Apple Inc. FaceTime HD Camera (Built-in)
 Samsung SCX-4600 Series
 Apple Inc. BRCM2046 Hub
 Apple Inc. Bluetooth USB Host Controller
 Apple Internal Memory Card Reader
 Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
 Apple Inc. thunderbolt_bus
Kernel Extensions:
 com.sophos.kext.sav (8.0.14)
Startup Items:
 MobileBrServ: Path: /Library/StartupItems/MobileBrServ
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
 [loaded] com.adobe.fpsaud.plist 3rd-Party support link
 [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
 [loaded] com.anchorfree.ajaxserver.plist 3rd-Party support link
 [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
 [loaded] com.sophos.autoupdate.plist 3rd-Party support link
 [loaded] com.sophos.intercheck.plist 3rd-Party support link
 [loaded] com.sophos.notification.plist 3rd-Party support link
Launch Agents:
 [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
 [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link
 [loaded] com.sophos.uiserver.plist 3rd-Party support link
User Launch Agents:
 [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
 [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist 3rd-Party support link
 [loaded] com.divx.agent.postinstall.plist 3rd-Party support link
 [loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
 iTunesHelper
 BitTorrent
Internet Plug-ins:
 Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
 FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
 OVSHelper: Version: 1.1 3rd-Party support link
 Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
 Default Browser: Version: 537 - SDK 10.9
 DivXBrowserPlugin: Version: 2.2 3rd-Party support link
 QuickTime Plugin: Version: 7.7.3
 SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
 JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
 BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
 AirPlay: Version: 1.9 - SDK 10.9
 AppleAVBAudio: Version: 2.0.0 - SDK 10.9
 iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
 DivX 3rd-Party support link
 Flash Player 3rd-Party support link
 Flip4Mac WMV 3rd-Party support link
 Growl 3rd-Party support link
Bad Fonts:
 None
Old Applications:
 /Library/Sophos Anti-Virus
 SophosAntiVirus: Version: 8.0.8.1 - SDK 10.5 3rd-Party support link
 SophosAutoUpdate: Version: 8.0.15 - SDK 10.5 3rd-Party support link
 SophosUIServer: Version: 8.0.21 - SDK 10.5 3rd-Party support link
 InterCheck: Version: 8.0.8.1 - SDK 10.5 3rd-Party support link
 VLC: Version: 2.0.1 - SDK 10.5 3rd-Party support link
 Sophos Anti-Virus: Version: 8.0.21 - SDK 10.5 3rd-Party support link
 Spotify: Version: 0.8.4.93.gd9f49c35 - SDK 10.5 3rd-Party support link
 Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link
 /Users/[redacted]/Downloads/Programs/Install Spotify.app
Time Machine:
 Time Machine not configured!
Top Processes by CPU:
 2% WindowServer
 2% EtreCheck
 0% Google Chrome
 0% hidd
 0% SophosUIServer
Top Processes by Memory:
 438 MB firefox
 139 MB InterCheck
 119 MB com.apple.IconServicesAgent
 106 MB Google Chrome
 78 MB mds_stores
Virtual Memory Information:
 370 MB Free RAM
 1.59 GB Active RAM
 1.25 GB Inactive RAM
 813 MB Wired RAM
 397 MB Page-ins
 0 B Page-outs
I have no idea what all the means, lol.

My Ipod displays the red-orange circle with an X inside, and the apple support web address. I can't find a reference to this and I haven't seen it before. Any ideas what this means?

The ipod has been working erratically for the last few weeks. Stops playing mid-song, takes forever to load the next song on shuffle mode. Today, stopped playing altogether. When I tried to reset, I got an orange circle with a X in it and the support web addaress. I can't find anything on the support site that references the x'd circle. Any ideas? Is this thing toast?

Hi Crystal Newkirk,
I've come across the following information which may be helpful. If you are seeing the red "X" icon on the display, we will need to restore your iPod from Disk Mode.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Thanks,
Matt M.

When syncing my iPhone with iTunes, I get the error, "some items did not sync, see itunes for help", but can't find any helps for this in iTunes. Where can I find out what is not syncing?

When syncing my iPhone with my iPhone, I get a message that 2 items did not sync - use iTunes for help.
But I can't find any help information in iTunes at all, let alone when items are not syncing.
How do I figure out what is not syncing?

Since it seems App related, I'm not sure what to offer you. I guess the only suggestion I have is for you to reboot your iPad and then try again. To reboot, hold the power and home buttons at the same time for at least 10 seconds (keep holding past the swipe to shut down bar if it appears) until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any settings or data, so it's worth a shot.

Hi my website it working fine on all other browsers but on firefox it is not displaying properly. I was hoping to send a screenshot to see if anyone had any ideas why this might be happening.

I have nearly finished my website and on all other browsers I have tried the website loads correctly, but some expandable boxes on my website are not displaying on firefox.
Does anyone have any ideas on how I can fix this.
[[http://tinypic.com/r/2rwvk7n/5]]
[[http://tinypic.com/r/69fbdd/5]]
This is firefox on a mac.

Can you post a link?
A good place to ask advice about web development is at the mozillaZine Web Development/Standards Evangelism forum. 
The helpers at that forum are more knowledgeable about web development issues. 
You need to register at the mozillaZine forum site in order to post at that forum. 
See http://forums.mozillazine.org/viewforum.php?f=25

My ipod touch is locked. Error msg reads ipod disabled. Try again in 21,779,822 minutes. Any idea why this happened and how to fix it? Thanks for any help!

Any help?

Connect the iPod to its syncing computer and restore via iTunes. If iTunes asks for the passcode and you can't enter the passcode or if yu do not have the syncing computer, place the iPod in recovery mode and then restore, For recovery mode see:
iPhone and iPod touch: Unable to update or restore
For more info see:
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

The output sound was somehow muted and grayed, so that I can't uncheck. Any idea how this happened or how i can undo it?

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