THE P4015 PRINTER HAS SMEARS ON THE ENVELOPES. ANYONE KNOW THE CAUSE?

I HAVE SEVERAL P4015 PRINTERS AND THEY ALL SEEM TO SMEAR THE TONER WHEN PROCESSING ENVELOPES. ON REGULAR LETTER OR LEGAL PAPER, EVERYTHING LOOKS FINE. ANY IDEAS?

Finally got this cleared up (will post if it reappears).
Following advice on this link...
http://ipadacademy.com/2013/03/ipad-app-stuck-on-installing-how-to-get-app-downl oads-started-again
I checked for waiting downloads in the iTunes App (purple icon) on device. Sure enough, there was a stuck download. Deleting that item (swipe to delete) seems to have gotten downloads working again and (hopefully) banished the message.

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