The page for the purchases tab is blank and I cannot download any old purchases

The page Is completely blank and I can download any of my past purchases.

I am having the same problem on my iPad (3rd generation) and iPhone 5. Please join me in reporting this bug at:
http://www.apple.com/feedback/ibooks_ios.html

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One of the pages I am working on is blocked and I cannot delete/change items displayed there

One of the pages I am working on is blocked and I cannot delete/change items displayed there. I have unlocked all the layers but still cannot access the content on that page. Thoughts?

I'm using version 9.2.1. on a mac
I'm helping edit some maps for the company I work for. The pages are regular A3
The map part is not blocked, but the second page with the descriptions/text will not let me make any changes to it. I cannot select anything on the page including the images.
I am trying to edit the text provided and rearrange the page layout accordingly.
I thought this was a "layer" problem, but this does not seem to be the case.

Upgraded to 10.6.1.7 as prompted and now cannot see any music purchased since March 23, 2012. How can I get these back?

Upgraded to 10.6.1.7 as prompted and now cannot see any music purchased since March 23, 2012. How can I get these back?
The error message says it cannot find the file but it exists as it was transferred to my ipod.
Thanks.

Ack! We don't need that much.
What you posted looks like the iTunes Library.xml file I will let you read about how iTunes works but not only is the .xml not your main library it is just the listing of tracks in your library and where the music files should be located. Your music is actually in media files (by the way, it is pointless to zip those as they are already compressed). Anyway, read these and you will see that your true library file (iTunes Library.itl) is only a small, but still important, part of a complete library.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
As you can see, a library has several components, so "getting it back" depends upon what is missing, what it was you actually backed up in the end, if any of this music was purchased from the iTunes Store, etc.

Why is the page for the appstore updates blank?

for three days now, i have a notification on the home screen that i have 2 updates available. when i go to the appstore updates, the page is blank (white). all other tabs in the appstore (featured, top charts, genius, and search) work fine. but the updates screen doesnt display anything.
does anyone have the same problem, and does anyone know the fix for this?
thank you

I have the same problem but no one has helped me to understand how to fix it!

Song title is incorrect in the "NAME" column in itunes, but correct at the top of the page for the song playing.

All of a sudden most of the song titles under the "NAME" column in itunes is incorrect. When I click on the file name it plays a different song but it points to the correct song elsewhere on the list. Also it shows the correct song name at the top of the screen. Is it possible to get the files under the NAME column to point to the right song? This is happening on my PC windows 7.

Move your mouse to the top of the Firefox window, then right click.
You will see a menu of the available toolbars. Select '''''Customize'''''.
In the new window, look for the icon. When you find if, hold down
the left button on it, and move it to where you want it to be.
You can move any of the icons you want from here, but some
icons are locked in place.

I'm on Mac OS lion and since your new upgrade, the page loads of center, with no scroll bar. On every computer I run I have to resize the page for the page to load correctly. How can I fix this?

I'm on Mac OS lion and since your new upgrade, the page loads off center, with no scroll bar, this happens on every computer I run.
In order to have the page load correctly, have to manually resize the page.
How can I fix this?

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages
See also:
*http://kb.mozillazine.org/Corrupt_localstore.rdf

Transferred all files to new computer. My iTunes does not find my music. The "scan for media" button doesn't work and I cannot get the iTunes to see the music that is clearly on my new computer.

I am stumpted. I transferred and have all my music in my iTunes folder on my new computer and I also have it on an external hard drive. I've added the new computer to the list of authorized computers and followed the "advanced" preferences options to select my iTunes folder and still nothing happens. No music, no playlists, NOTHING. The I am completely shocked that none, NONE of the apple support pages can help me. I have Windows 8.1. Please can someone help me. I cannot believe how hard this is.

See Recover your iTunes library from your iPod or iOS device.
tt2

Why does apple not let me reauthorise all pcs i recently purchased a macbook pro and i cannot transfer my iPhone purchases onto my mac

it says i have authorised 5 computers i have not authorised 5 computers and its not letting my deauthorise all computers it says october 2012... cant wait that long could you people plz tell me how to sort this matter out

If you "deauthorized all" last October then you cannot do it again for another 12 months.
Since you just purchased a MBP you may be eligible for free support from AppleCare. If anyone can authorize another "deathorize all" it would be AppleCare so call them.

HT203200 I made yearly subscription to Chandamama junior English and Telugu magazines which are released on monthly. I could download for only 2months and cannot download any more. Please help

I have made yearly subscription to Chandamama junior english and Telugu magazines which are released monthly by publishers. I could download for only 2months from itunes store and now cannot download any more. No error message. When I enter my itunes store password, it simply ignores. Please help.

Hi Charlotte,
You don't say what your version of Windows you have. Assuming XP, go to Start | Run, type DXDIAG and click OK. Click the Sound tab and run the tests to eliminate a hardware problem first of all. If you don't hear anything, check your cables first of all. Also make sure "Mute" isn't checkmarked in your sound setup. You'll find that in Windows Control Panel.
Which browser do you use? If you have Firefox 4, sign up to the HTML5 trial @ http://www.youtube.com/html5
HTML5 is the latest video standard and doesn't require Flash player. Google is in the process of converting all its files to work with the new format. It may solve you problem. If you don't have Firefox 4, you can get it from here: http://www.mozilla.com/en-US/firefox/fx/
IE8 doesn't support HTML5.
To clean out your temp files, go to Start | Run, type: CLEANMGR and click OK. Click OK again to start the utility. Tick all the boxes except "Compress old files" because the latter takes too long, and then click OK. You can run this utility any time you wish by the way.
The above steps will hopefully fix your problem. If not, post here again please.

How can I set home page for a new tab? how can i get firefox to open the home page every time i open a new tab in Windows vista home basic??

How can I set home page for a new tab? how can i get firefox to open the home page every time i open a new tab in Windows vista home basic??
== This happened ==
Every time Firefox opened

Firefox can have multiple home pages if you wish. Each home page that will open when starting Firefox is separated by the "|" character.
See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
To have new tabs open a specific web site, add one of the following extensions:
http://sogame.awardspace.com/newtaburl/
https://addons.mozilla.org/en-US/firefox/addon/777

How do I set the home page for a new tab?

How do I set the web page for when I open a new tab? Whenever I open a new tab it goes to an error site which freezes my firefox browser for a while. How do I change that? I want to open new tabs with google being the home page. I need to set up the homepage for a new tab NOT a new window. Please help! !

If Google is set as your Homepage in Firefox you can middle-click ''(push down on the mouse wheel)'' to open Google in a new Tab.
Or, you can add the feature to Firefox where clicking the New Tab button on the Tab Bar opens your Homepage in a new Tab. 
https://addons.mozilla.org/en-US/firefox/addon/new-tab-homepage/
And if you have a different Homepage set, this extension allows for any page you set in the extension's options to open when you use the new Tab button. 
https://addons.mozilla.org/en-US/firefox/addon/newtaburl/

I just purchased Audition CC as a single app purchase for $19.19/month. I already have Creative Cloud installed. The program is not downloading - I clisk the "downlaod" button, the page says the program is downloading, but nothing is actually happening.

I just purchased Audition CC as a single app purchase for $19.19/month. I already have Creative Cloud installed. The program is not downloading - I clisk the "downlaod" button, the page says the program is downloading, but nothing is actually happening. What is going on?

Nobody can tell you anything without proper system info or other technical details.
Mylenium

Trying to download software for a 6520, but the page I get directed to is blank

I'm trying to download software for a 6520e printer, but the page I get directed to is blank?

wpenfold
Welcome to the HP Community Forum.
There have been reported intermittent problems with some of the Support pages.
See if this works. I was able to open the Page (located in the USA):
General Instructions to Install the Printer Software 6520
Alternative - not tested. It does appear that this resource is using the HP ftp site to provide the required downloads. Just to be safe: I recommend that you use your Security Software to scan the package after it is downloaded. Be aware and be careful of any non-HP sites when downloading.
(Download) HP Photosmart 6520 Driver Download (All-in-One Printer)
Click the Kudos Thumbs-Up to show you appreciate the help.
Click Accept as Solution when the Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

Each time I open my Firefox browser, the tab from the last time opens. I have the browser set to open on my home page, not to the tab from the last time. I keep trying to save the setting for the browser to open on my home page but it doesn't.

Each time I open my Firefox browser, the tab from the last time opens. I have the browser set to open on my home page, not to the tab from the last time. I keep trying to save the setting for the browser to open on my home page but it doesn't.

Try to create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Hello- I would like to have new pages open in a separate tab automatically...(i.e., Google--- Google listing---click on listing-----auto open new tab and put the page of the google listing that I selected, on the new tab. Thanks. RMartinez

Hello again-
Here is my scenario-
I am browsing, and let's say, I'm on Google. I look up "albatross novels." I get 6 hits. I look at the list, and I pick one of them. I double-click on it, and away we go. My current Google search page is REPLACED by the selected "albatross" site. But it's not exactly what I want. So now I click the BACK ARROW to go back to the Google page, to look at the other 'albatross" hits. And now I find another site, replacing my Google page when I open it......And THAT site takes me to another site, and another, and yet another......But then I realize that the first site WAS the best one. Now I have to hit the back button 15 times and probably NOT reach the Google page from which I started.
But if I could have the new pages open in a new tab, then I could go back and forth between all the pages without worrying about the back button.
I am sure that this is just a setting change somewhere, but I can't find it....I do have it on my work computer.
Thanks/Rod Martinez

When I open a link from a search it does open in a new tab ''(it is new, but it is at least in Firefox 4+)'' 
'''browser.search.openintab''' user set '''true'''
'''More information on configuration variables''' available in
[http://kb.mozillazine.org/About:config_entries about:config entries] and for users not familiar with the process there is [http://kb.mozillazine.org/About:config about:config] (How to change).
You will find interesting reading on tabs in
* '''Tabbed Browsing''' in Firefox http://dmcritchie.mvps.org/firefox/tabs.htm
* '''Tabs configuration''', extracted from About:config entries - MozillaZine Knowledge Base http://dmcritchie.mvps.org/firefox/tabs_config.htm
* 001 '''Tab Capacity Test''' http://dmcritchie.mvps.org/firefox/tab_capacity/001_with_underscore.htm##
* '''Tab Color Underscoring active/read/unread''' (Fx3.6) - Themes and Skins for Browser - userstyles.org actually colors all borders not just an underline-- see picture in Tabs Bar Minimal Size http://userstyles.org/styles/24728
* '''Tabs, Enlarge list-all-tabs button''' - Themes and Skins for Browser - userstyles.org http://userstyles.org/styles/18553
* '''Tabs Bar Minimal Size''' - Themes and Skins for Browser - userstyles.org http://userstyles.org/styles/9043
From a Google search you should have the pages open in another tab, but with Google that is not quite good enough because they have them open all in the same new tab ''as you noticed so you've done that''.
* Search and Substitution Shortcuts especially for Firefox users http://dmcritchie.mvps.org/firefox/search.htm
You can use '''Ctrl+click''' or '''Ctrl+Shift+click''' to open a link in a new tab.
* Firefox and other Browser Keyboard Shortcuts (Comparison Table) http://dmcritchie.mvps.org/firefox/keyboard.htm
You can use '''app-tab''' to pin the tab, right-click on the tab and choose pin-tab and the opposite to unpin tab, or delete the tab when done.

The page for the purchases tab is blank and I cannot download any old purchases

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