The Payment Done but I didn't get my Benefit from it till Now
I did a Payment in Game Called Online Football Manager ( OFM ) and the Payment is Done, But I didn't get the benefit till Now. The Payment was done on March 21st 2013. I will provide the Details Below :-
Online Football Manager ( OFM ), 105 Premium Matches
Developer : Gamebasics BV
In App Purchase & Unit Price : AED 39.99
<Personal Information Edited by Host>
If you paid by credit card then I suggest you check your credit card's statement. Apple would have issued the refund directly on your credit card. I don't think that you would see anything on your iTunes account.
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I download a rental movie and don't want to finish the downloading but I Use the report a problem link in your account history...but i didn't get any answer from Apple
The posted did what this said:
How to report an issue with Your iTunes Store purchase
The link includes the statement:
"The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours."
Applelover1 wrote:
Usually Apple won't respond, instead they will just fix the problem you have suggested if it is a problem that persists in other user's computers. What problem did you report? Did you ask for them to respond? -
I pre-ordered the 5SOS album but I didn't get it.
The money was taken from my account and I didn't get it on my ipod.
Does it show in your account's purchase history : iTunes Store: See your purchase history and web order numbers ?
If it does and Check For Available Downloads doesn't download it and it doesn't show in the Purchased link under Quick Links on the right-hand side of the iTunes Store homepage on your computer's iTunes for downloading then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/ contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Here is the email from Rebtel after I emailed them
"Sara (Rebtel Networks AB)
Jun 08 08:47
Hi,
Thank you for contacting us!
I can see from your account that the payments you attempted to make were not approved by Apple. The payments stayed in status "Voided", which means that we didn't get any credit. Please contact Apple and ask them for more information since we do not have the funds.
Unfortunately we cannot refund the commission that Apple charges. You will need to contact them directly and ask them for more information since we do not have access to it. We have been informed by some of our customers that Apple refunds their money within 7 days when they contact them in a timely manner.
For the best deal, we recommend you to use our website when making payments or point the browser of your iPhone to https://www.rebtel.com/en/app/payment/ . You’ll get the cheapest rates, special deals, auto-recharge, multiple payment methods and more.
However.
We can see from your account that you were able to make a payment after emailing us, so everything should be working properly now.
Happy calling!
Best Regards,
Sara
Customer Team"These are user-to-user forums, you're not talking to iTunes Support nor Apple.
If you haven't already done so then you could try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
i lost one of the applications after i sync my phone plz help
SkyDaughter29 wrote:
My current situation: I have soooo many texts on my iphone and I haven't deleted many because I need the information contained in them for future reference and for legal purposes. I would really like to find a means and way to save them other than on the phone itself. I've done searches for various apps yet I'm not finding what I think I would need. It appears Apple does not sync the texts between the iphone and my MacBook Pro.
Try the computer apps PhoneView (Mac) or TouchCopy (Mac & PC):
http://www.ecamm.com/mac/phoneview/
http://www.wideanglesoftware.com/touchcopy/index.php
Best of luck. -
I have just got an iPad and I want the music to be transferred through my iPod touch using iCloud but I didn't get the music from iTunes so I don't think it will let me do it. Do you have any tips that could help me?
Only photos taken with the iPad, copied onto it via the camera connection kit, or saved from emails/websites etc can be deleted directly on the iPad - either via the trashcan icon in the top right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view.
Photos that were synced from a computer are deleted by moving/removing/de-selecting them from where they were synced from and then re-syncing. If you want to remove them all then normally you could just sync an empty folder (in terms of photos) to the iPad, but as you don't want to sync at the moment you can't do that.
You can reset the iPad back to factory settings and start from scratch with it : Settings > General > Reset > Erase All Content And Settings -
I try to bay something from dream acuaruom game from my visa and they took the many but I didn't get any thing?
this is a user helping user forum apple or the developer of your game don't really read
I would conect the game developers at their website -
Hello , I am registered App Store customer , yesterday I have payed 0,99 $ in hay day app for 130 diamonds , I don't know what happened wile transaction but my bank took from me money but I didn't get anything . i hope you will help me
<Email Edited by Host>Not a good idea to post your email address on a Public Forum. I have asked the Hosts to remove it.
aerolasha wrote:
... took from me money but I didn't get anything . ..
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My iPhone was stolen. How do I retrieve the pictures etc that were on imt. I know they must be in the iCloud but I don't know how to get into it from my iPad. Also, I would like to try to locate the phone ...how do I do that from my iPad?
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
Cheers, Tom -
iPhoto says themes are missing and it won't print. All the support says to reload the application but I didn't get disks with the iMac. What do I do now.
This is the ipod touch forum.
Try posting in the ipod nano forum. -
I purchased the sticker from the application LINE and they already deducted the money from my appstore account but I didn't get anything. Who should I contact?
All you can do is contact ...
Apple - Support - iTunes Store - Contact Us -
Hi my name is Hajk and i got a friend that has a problem with her macbook, she gets a blue screen and cant log on. So i told her if she had an reinstall disk so that i could reinstall for her but she didn't get one with the macbook. what can she do ?
If this is a fairly new Mac running either v10.7 Lion or v10.8 Mountain Lion she can use Lion or Mountain Recovery to repair the startup disk or reinstall OS X.
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Hello I bought a audio book yesterday and it got charged to my bank account but I left the wifi zone and it didn't get downloaded but the charge still shows on my bank account how do I downloaded with out getting charged again ?
Store>Check for Available Downloads
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I bought 2nd hand iPhone and was linked with previous owner. I want to contact him but i didn't get any address of him. How can iget his/her email address using that iphone IMEI or you know any idea... Please reply if you know solution .....
There is no solution here and you should already have known this as you replied to a thread all about this a few up from your own post and this stated the postition quite clearly and the question was answered.
Why do you ask the same question again? The first answer is not going to change just because you don't like it!! -
I tried buying an album off of the iTunes Store but I didn't know the security question answers. I reached the limit for the amount of answers and now it disabled my account from buying for 8 hours but I want the album by tonight! Can anyone help?!
If you've disabled your account for 8 hours then you will need to wait until the 8 hours have completed.
When the 8 hours are up, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then you should get a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
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