The people's call me , but i cannot hear them with my IPhone 5! why?
the people's call me , but i cannot hear them with my IPhone 5! why?
Hi azizfotograf,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
iPhone: Troubleshooting issues making or receiving calls
http://support.apple.com/kb/TS3406
Cheers,
- Judy
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Hey Christopher Ouslan,
Thanks for the question. I understand you are experiencing audio issues when your EarPods are connected. The following article provides troubleshooting steps for these symptoms:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
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Thanks,
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I have checked all the settings and cannot see anything wrong, can anyone help please!!Thanks for answering me. I tried what the help page said but still no luck. My son jut told me that his phone (same as mine) did the same thing and then resolved a little while later. I guess I might just have to wait and see.
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Did you already try the suggestions mentioned here? iPhone: Can't hear through the receiver or speakers
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Hello msmidge1
If you are having issues with hearing through the speakers and only hearing through the headphones, the article below will assist with troubleshooting and resolving the issue.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
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If you used your backup to restore the data after it got returned, set it up as new device and don't use the backup data afterwards. It seems that some data inside the backup are corrupt. Follow this article and set up the account info and other setting manually after that:
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I can hear the caller, but they cannot hear me when I use the speaker function on my iPhone4. Are there any fixes?
Basic troubleshooting steps outlined in the user guide are restart, reset, restore from backup, restore as new device. Try each of these steps until your problem is solved. If these steps fail to solve your issue, then you'll need to bring your phone into Apple (or an authorized service provider in your area) for evaluation.
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If you need to use the phone now, try using speaker phone until you can take it to an Apple store and have them further look into the problem.
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