The person receiving my call cannot hear me, why?
The person receiving my call cannot hear me. Why? What do I need to do?
Howdy zxcvasdfqwer1234,
The following article provies tips that can help restore functionality to your microphone.
iPhone: Microphone issues
http://support.apple.com/kb/TS5183
Cheers,
Allen
Similar Messages
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When I make a telephone call on my Apple 4S, the person I'm calling cannot hear me, but I can hear them. How do I remedy this problem?
Remove the protective plastic film that the phone was packed with, covering the mic,.
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I have iphone 6 plus (IOS 8.0.2). When i am connecting it to my Hyundai Grand i10 using Bluetooth and trying to call someone, unable to get the ringing sound. Sound comes only when the person receives a call.
Hello Mogulman46,
So what that means is when you have Do Not Disturb turned on, you may have an alert depending on the setting and how you are using your iPhone. So if it is set to Always, then that means that no matter what, your iPhone will not be notified. If it set to Only while the iPhone is locked, then that means that you will not get notification when your iPhone is locked but you will get notifications if your iPhone is being used. Also keep in mind the settings All Calls From can be set to certain contacts like Favorites, Everyone or no one. If you are using Do Not Disturb and you do not need it, then turn it off.
Use Do Not Disturb on your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5463
Regards,
-Norm G. -
My 5 is making a feed back like noise when I make calls and the person I'm calling can hear the noise.
will someone from HP revert? need urgent solution please!!
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My Magic Jack is not working properly. I can make a call and the person I have called can hear me but I can't hear them. What can I do to fix this?
if it play not sound at all then it's likely the hardware issue where the headset detector gets stuck
like this the detector just is stuck in the opposite way
https://discussions.apple.com/thread/1343532?start=315&tstart=0
more
iphone stuck in headphone mode -
Just tried to place a call with my new iPhone. I can hear the person I'm calling but they cannot hear me. There is a line across the microphone icon, which I took to mean muted but nothing changes when I tap it. What am I doing - or not doing?
is your mute switch turned on (above the volume) ? remove case and screen protecter.
is volume turned up?
if so do this
account security
Please call apple @ 1-800-692-7753 in USA
ask for the account security team
you may want to add a credit card to your iTunes account before calling; so they will have a way to verify your identity.
Peace, Clyde
check # for your country
http://support.apple.com/kb/HE57
<Edited by Host> -
I need help with my iPhone 5 I'm hearing perfectly but the person receiving the call is not hearing me at all. Can anyone help. Thanks
You can call your carrier for troubleshooting but ultimatly this is common with the Iphone 5 and you will end up needing a warranty replacement.
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My son has an iPhone 4 (AT&T) and when he makes a speakerphone call, he can hear the person he is calling but the other party cannot hear him. So it appears that the microphone used for the speakerphone function is not operating. The phone works perfectly for all other functions. We have tried a network reset as well as a complete wipe of the phone and the problem persists. Any suggestions?
When you say "shift to speaker mode" are tapping on "speaker" icon thta appears on the screen when you take the phone away from your ear? IF so go to settings/general/accessibility/incoming calls and check "default"
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My iPhone 4 microphone that handles standard voice/sound cannot pick-up sound unless the speakerphone, or a headset is used to make/receive calls the other end caller cannot hear me. Any Suggestions? This seems to be common on forums. Thank You
Same issue on my wife's iPhone 4S. I suspect it is related to the recent 6.1.2 iOS update (Note: I have a 3S and the update did not cause any issues).
I've tested both bottom and top mics on the 4S using video recorder and both mics work fine. Speakerphone and headset during calls also work fine. The issue is only related to the bottom mic while making calls. I can hear the caller but the caller cannot hear me. If I hold the mic very close to my mouth, the caller can hear a very low level signal.
The problem appears to be software related, not hardware. -
What is wrong with my facetime,i am using an ipad everytime i placed a call i can't hear it ringing and the person i am calling can't recieve my call as well,i did everything possible forced off my ipad,on and off facetime on settings,change id's, mute,unmuted,reset network settings!! But nothing change,i mean is there a problem with my ipad or the facetime has a problem right now?my friend seems doesnt have a problem with her ipad,it just happen suddenly yesterday it was ok but today when i tried calling my husband this is what happens, can anyone please help me!!
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
Hello apple
I have the problem with my iPhone and my friends have this problem too.
My iPhone have the problem about calling and answer the call. When I use my iPhone to call I can't hear anything from my iPhone but the person that I call can answer it but when answer both of us can't hear anything and when I put my iPhone to my face the screen is still on and when I quit the phone application and open it again it will automatic call my recent call. And when my friends call me my iPhone didn't show anything even the missed call I'm only know that I missed the call from messages from carrier. Please check these problem I restored my iPhone for 4 time now in this week. I lived in Hatyai, Songkhla,Thailand and many people in my city have this problem.
Who have this problem??Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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I have a 4s with ios 6 but when I place a call I can't hear the person I' m calling, the volume is high but it's not working. Please help.
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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Hi.. I received my Iphone today. It has tiny scratches at the corners. ALSO, i cannot hear anything, have to use headphone. Siri works slow and does not speaks!! Anyone with same problems? What can i do now?
What if they say i scratched it by dropping or something (which i obviously dint)? will they still replace it?
It even has the plastic on it yet..!! -
When I press the + and - buttons, the volume icon appears, but the slider is empty. When I receive a call, I hear it ring, and I can hear the ringtones in the sound menu. However, the message/mail notifications don't make any noise, and I can't hear the sound menu.
- During a phone call, if I put the conversation on speakers ==> it works and the volume bar reappears. I can control the volume with + and - buttons. But when the conversation is over, the bar disappears again.
- With the headphones, everything is ok!
- I also noticed (only a few times) that when I do a silent to ringer mode, the volume slider reappears and works correctly during 2 or 3 seconds, before disappearing again.
I don't know what is problem,because the speakers work.Hello jam5064,
We've an article which provides tips that can help get your iPhone working correctly.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/TS5180
Cheers,
Allen -
Why the caller cannot hear from me?
The caller cannot hear from me. Hardware or software prob?
Hello Vanchoo,
I was researching possible causes for the issue you describe here, and found a resource that will help resolve it if this is due to software. It is from our iPhone Troubleshooting Assistant found here: http://www.apple.com/support/iphone/assistant/phone.
Sections 1, 3, and 5, are what I recommend. And on step 3, close ALL the open apps.
Here is section 1 to get you started:
Restart iPhone
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
If your device does not turn on or displays a red battery icon, try recharging next.
You can also use the Voice Memo app to test the functionality of the microphone.
Take care,
Sterling
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