The phone is only a week or so old ...

my parents bought me a white iphone for my birthday, is it possible to exchange for a black one ? The phone is only a week or so old ... is it possible to make an exchange Nothing is wrong brand new, never used.

You might have more luck if you posted this to the iPhone forum. This is the iPod Touch forum.

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My iphone 5 screen is froze on the itunes screen. I tried to restore the iphone on my pc and it says it can not be restored. This phone is only 1 week old!!

My iphone 5 screen is froze on the itunes screen. I tried to restore the iphone on my pc and it says it can not be restored. This phone is only 1 week old!!

You should contact Apple Support to get it serviced, your device is still under warranty.
iPhone - Contact Support - Apple Support
Any error numbers or messages given when you try to restore?

HT1766 I'm trying to update my iphone 4. I've put everything from the pho ne into itunes for backup. I can see that the updated OS is on the phone, but only for a second until the phone asks me again how I want to restore my stuff. three times

I'm updating my iphone 4. I can see that the update has been installed on the phone, but only for a second before it asks me to restore/back up from iCloud or iTunes, which I've done THREE times. It has to be something really simple...please HELP

Restore as a NEW device to test. If this solves it, that means there is some corruption in your backup file, or maybe it's one of your apps causing the trouble. If the problem is still there, you should take it to the Genius Bar at an Apple Store for evaluation.

I just got my a new iphone 4 from O2. i plugged in my phone to my computer(windows 7). itunes doesnt open automatically. when i opened the itunes,its still not detecting my phone. on the phone it only shows the cable and itunes logo. please help

I just got my a new iphone 4 from O2. i plugged in my phone to my computer(windows 7). itunes doesnt open automatically. when i opened the itunes,its still not detecting my phone. on the phone it only shows the cable and itunes logo. please help

Did you try to remove all Apple related software and reinstall iTunes again? Removing iTunes, QuickTime, and other software components for Windows Vista and 7

Hi i want to unlock my iphone 4s to use it in jordan , i have bought it from cousin and the phone is only work on verizon please help me to unlock it

hi i want to unlock my iphone 4s to use it in jordan ,
i have bought it from cousin
and the phone is only work on verizon please help me to unlock it

Hi there, ronyme! Thanks for reaching out about your iPhone 4s. It's a great device. I can see you bought it from your cousin. Have you already taken possession of it? If so, are you in the United States or have you taken the device to Jordan or another country?
DionM_VZW
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I added a custom ringtone . Then later I tried to add another three set but now after sync . Am not able to get rid of the first one... It's still there as my custom ringtone. But my iPhone in iTunes shows all four... But the phone shows only one...?

I added a custom ringtone . Then later I tried to add another three set but now after sync . Am not able to get rid of the first one... It's still there as my custom ringtone. But my iPhone in iTunes shows all four... But the phone shows only one...?

Paul--you are a life-saver!! Worked great. I did have to look around to make sure I was getting 4.9 instead of 4.7 (even when the file was named 4.9 at techspot.com), but I finally got the right file, did the install as you suggested, and everything is now fine. One note, though, that I haven't seen mentioned in any of this thread: when I first tried to open up iTunes after getting back to 4.9, the following message appeared: "The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes." I merely went to the old .itl file that was created when I did the update to iTunes 5, renamed it, moved it over to my now new 4.9, and iTunes opened fine. My library was a few days out of date, because of the few days' lag from the time I did the iTunes update, but that was easily taken care of, and everything's now working fine. Thanks again!!!

How do I view images horizontally on my 6 Plus? The phone is only allowing me to see everything in a vertical form?

How do I view images horizontally on my 6 Plus? The phone is only working in a vertical mode,
and I wish to be able to switch between viewing horizontally and vertically. Changing the angle of the
phone does not change the viewing angle of the image.

You may have orientation lock turned on. If you open Control Center by sliding up with one finger starting below the bottom of the home screen, you should see an icon that looks like a lock with a partial circular arrow around it. The turns orientation lock on/off. When on you should see a small version of the same icon in the menu bar.

Just upgraded to a 6. I want to use my old 4S as an iPod touch. Is there a way to disable the phone and only have wi-fi?

Just upgraded to a 6. I want to use my old 4S as an iPod touch. Is there a way to disable the phone and only have wi-fi?

Did you transfer the telephone number from the old phone to the new phone? If you did, I don't see how you could still have cellular service, even if you turned it off in settings.

I noticed that touch id can be bypassed by swiping and entering passcode. Is there any way to turn off the passcode, so the phone can ONLY be unlocked using your fingerprint?

I noticed that touch id can be bypassed by swiping the screen and entering your passcode. Is there any way to turn off the passcode, so the phone can ONLY be unlocked via fingerprint? I liked the idea of having the extra security of a fingerprint sensor, but not if the phone can still be unlocked using only the passcode. Then, what's the point of touch id? Am I missing something here?

What happens if the touch ID sensor gets broken? It is a backup method to get in to your device.
Consider editing your lock screen passcode, changing it from a simple 4 digit code, to a longer more complex password.
HTH

I have an iPhone 4 and when i connect it to my mac i cannot back up device and the bar is for the phone is only showing "Other" as the memory , Help ?

i have an iPhone 4 and when i connect it to my mac i cannot back up device and the bar is for the phone is only showing "Other" as the memory , Help ?

Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414

My phone is stuck between off and on. It has a white, slash circle going around and around. The button on top doesn't seem to do any good. The phone is only 31 days old. Please write back, I can't use it to even call in an emergency. Thank you

My phone is stuck between off and on. It has a white, slash circle going around and around. The button on top doesn't seem to do any good. The phone is only 31 days old. Please write back, I can't use it to even call in an emergency. Thank you

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

Does anyone know why i am being asked to pay £210 to get my daughters phone repaired or replaced for accidental damaged as the phone is only 5 months old

hi can someone tell me why i am being asked to pay £210 for my daughter to get her phone screen repaired or replace for accidental damage as the phone is only 5 months old

The warranty does not cover accidental damage. If you have a car that is under warranty and you crash it do you think you can get it repaired under warranty?

I would like to synch my iPhone with iTunes so that some of the music is SYNCHED to the device (i.e. certain playlists). Currently, it seems like the phone will only allow me to play music via MATCH/Cloud (wifi or cellular network)

We recently got a new iMac.
Synching has been a bit of a challenge. We also recently upgraded to include CLOUD / Match service.
Now, when I synch my iPHone to iTunes, the music section does not allow me to download certain songs / artists / albums / playlists DIRECTLY to my iPHone. I would prefer to have the music resident on the phone vs relying on wifi or my cellular coverage.

jeffandmerz wrote:
We recently got a new iMac.
Synching has been a bit of a challenge. We also recently upgraded to include CLOUD / Match service.
Now, when I synch my iPHone to iTunes, the music section does not allow me to download certain songs / artists / albums / playlists DIRECTLY to my iPHone.
Right. That's you signed up for iTunes Match.
I would prefer to have the music resident on the phone vs relying on wifi or my cellular coverage.
You can do either or both.
Download the songs to the iPhone when on wifi (to avoid using all your cell data) adn they will be resident ont he phone.
Or simply stream them when you want and not download them.
You can create playlists in iTunes on your computer. These will get transferred to the iPhone via iTunes Match.
Then select these playlists on the iPhone to download them to the iPhone.

TS1398 My iPhone is not showing that its connected to wi-fi at home. My laptop is connected, but the phone is only showing 3G. I've turned the phone off and on multiple times, turned wi-fi on & off multiple times, all with the same result of no wi-fi.

My iPhone is not showing that it is connected to wi-fi. My laptop is showing the wi-fi signal with a completely strong signal. I have turned the phone off & on multiple times, and have turned the wi-fi (on the phone) off & on multiple times as well, all with the same result. Help!!! Any suggestions?

Poof! It's working like normal! Thanks Lawrence! Guess I have to learn patience!

I had my iphone connected to computer and was downloading updates. an error ocured now the phone diplay only shows the apple and the little cirkel that tells you it is busy. error number is 0x8000065. i can't put it off. reacts to nothing anymore, ???

Problem while downloading latest updates with iphone 4. error number 0xE8000065. The computer cant find the phone and the phone doesnt react on anything anymore. display shows apple and being busy cirkel.

Follow the instructions in this support article:
http://support.apple.com/kb/TS3221

The phone is only a week or so old ...

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