The phone key screen disappear

Can someone help me with this issue? all the sudden my phone screen disappear, i can receive the phone call, but can not make the call from my device. Please help!
Post relates to: Treo 755p (Sprint)

Try pressing the green phone button if that doesn't work then hard reset and see if your phone screen comes back.
Post relates to: None

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Phone screen disappeared

Please help: Last night I plugged in my phone to the charger and left the phone on. This morning the screen was lit up but blank. When I press the phone key I get a blank white screen then followed by the main home menu. I have tried to soft & hard reset and I have hot syncd it. I can receive calls but I cannot make them as their is no longer a phone screen and when I push number buttons on my keypad nothing happens.
Any suggestions out there? Thanks!
Post relates to: Treo 755p (Verizon)
This question was solved.
View Solution.

Thank you!!!! I was not doing the hard reset correctly. You saved me from buying a new phone for business. The phone came back after the hard reset.
Post relates to: Treo 755p (Verizon)

Is there a way to answer Voip calls such as Bria while the phone is in locked mode?

We are using Voip Apps such as Bria and Avaya OneX portal with Voip client enabled for SIP extensions back to Avaya IP Office, the issue is that Apple will not allow the answer splash screen to pop up while the phone is in locked mode..
On a smartphone you can lock the screen (for security reasons) and to unlock you need to enter a pin or password to get access to the phone. On a native cellular call the ability to answer the call is provided on the lock screen so that the user does NOT have to unlock the phone to answer the call. What this customer/partner is complaining about is with our VoIP portion of the application when an incoming call comes in and your phone is locked you cannot answer the call until you unlock the phone.    The issue is that Apple does NOT let application developers bypass the phones locked screen. Call it security or whatever you want this is something that don’t make available. Like I mentioned other VoIP applications like Counterpath suffer from the same Operating System limitation.
So a couple things:
1.       This is not a Bug it’s an operating system limitation.
2.       If this is that key for a user the only options are to turn off the lock screen or switch to Android (which does allow this).
Totally agree with the customers complaint there just isn’t much we can do. We can try to complain to Apple again however that is not going to yield anything.
Is there any way to get around this?
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I'm going to give up on Apple if they don't change this soon. It worked before, answered like a regular phone call (slide to answer). But since IOS7 i really dont like my Iphone anymore. Looking around for alternatives.

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Hello, Other than a keyboard remapping software, you might be out of luck.

The phone key screen disappear

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