The phone screen is stuck on the loading screen constantly
the phone screen is stuck on the loading screen constantly
Hi
have a look at this uses replys, it worked fro me
https://discussions.apple.com/people/wjosten
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I've tried upgrading my iPhone 4S using iTunes 12.01.26 on 4 different computers at home and at the office:
Macbook Air - OS X version 10.7.5
Macbook Pro - OS X Yosemite
2 PCs running Windows 7 Professional
iTunes downloaded the installer and the installation process seemed to get 90% complete before showing the error, "The iPhone, "iPhone" could not be updated. An unknown error occurred (6)."
The phone is now stuck on the red iTunes logo screen:
How can I get it out of this mode?
I've tried holding the power button and home buttons down for ten seconds, then letting go of the power button, but keeping the home button down for another 10 seconds. I've also tried Reiboot, Wondershare Dr. Fone in desperation to try to get the phone out of this mode. Nothing seems to fix it.
If anyone has any suggestions, please let me know.i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275] -
I tried to update the software overnight, and it was still in the beginning stages of the progress bar when I woke up. When I restarted the process I have to restore the phone, its again stuck in the beginning of the process. Does anyone know how long this should take? The beginning sections seemed to fly by.
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
iPhone froze, as title stated, please help
You may well have to force the iPhone into recovery mode & restore as a new device. All data on the phone will be erased http://support.apple.com/kb/HT1808, however, if you had previously/recently synced with iTunes on the computer you perform the restore as a new device, you can restore from a previous backup.
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Hey, apparently this iPhone 4S was dropped into the ocean and the light for the camera and a light where the 3G/4G bar is are both glowing. The iPhone 4S, I assume, was on iOS 5.1.1 I need help getting off info from it WITHOUT RESTORING IT. I'm not sure if Apple has any third party apps that they are allowed to suggest to us or if I'm on my own on this one, but if you guys can help I would greatly apperciate it.
Thanks!Those are definitely features of liquid damage. First step after completely drying the iPhone would be battery replacement. The camera circuitry and proximity sensor circuitry are surging because you are seeing these lights.
New battery may get this booted back up so you can recover data, or even get the iPhone working again. -
Help...tried to update my iphone4 to ios7, but my phone is now stuck on the "connect to itunes" screen...when connected to itunes via usb, it does nothing. My phone is stuck...HELP...!!!
Hello there, johnshaft357.
The following Knowledge Base article should provide some assistance with your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
HT1369 my i phone 4 is stuck on the lock screen and showing a power cord with the i tunes symbol
my i phone 4 is stuck on the lock screen and showing a power cord with the i tunes symbol
LauraAnn41,
Help is our middle name! So let's jump into troubleshooting right away. Have you tried holding the power button and home key simultaneously for up to 30 seconds as an alternate reset? Please give that a shot and let us know how it goes.
EvanO_VZW
Follow us on twitter @VZWSupport -
My iphone 4 screen is stuck with the apple logo on it , Help!
My iphone 4 screen is stuck with the apple logo on it and i have tried holding the home button and power button down for 20 seconds but nothing is happining , meaning the phone isnt loading up has anyone got any idea what the problem could be ?
Plug the phone into your computer via the USB cable and open iTunes.
Once you have connected the phone to your computer and opened iTunes, hold the home and sleep buttons down until it goes blank. You are now in DFU mode. Click the restore button in iTunes.
Note: You will lose all data. You can restore from a backup if you previously saved one. -
Yesterday evening i installed ios 7.2 on my iphone 4 and since then my iphone's screen is stuck on the itunes n a battery recharge sign under it. what should i do?
That's not a battery recharge sign. It's telling you your phone is in recovery mode and you need to plug it into your computer running iTunes.
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i have tried updating my iphone to a newer version but after the update was completed the phone is not restarting, just the apple logo is showing up on the screen. what is causing that problem?
Re: i tried updating my iphone to a new verison but after the update the phone is not restarting, just the apple sign is showing up on the screen. what is the problem?
I have tried the above fix and iTunes crashes giving error 27 after trying to load the iPhone firmware.
I have booted my phone in DFU mode and this has made no difference.
My mac is up to date.
My iTunes is up to date.
All i tried to do was update my ios as i have been unable to make calls or send text's all day.
Do you have any other suggestions as my phone is no good to me now.
Many thanks,
Lyd_v -
My I Phone 5c is stuck at the silver apple logo and won't boot up.
My I Phone 5c is stuck at the silver apple logo and wont boot up. It only displays this well plugged in but when i remove it the screen goes black and the phone wont respond
Try a restore in recovery mode:
If you can't update or restore your iOS device
This will erase all the data currently on the iPhone but if you have been making regular back ups then it will be fine as you can restore from that afterwards. -
my iphone 5's screen blacks out every now and then. the phone is turned on but the screen is black and i can receive calls. what is wrong with my phone?
I have to believe this has something to do with iOS 7 issues. I have taken my screen blacked out 5s twice to the Genius Bar and the found a bunch of system apps had crashed. So if this is the case, is iOS7 the problem?
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i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
But... if the Device has been Modified... this will Not necessarily work. -
My phone (5C) is stuck in the restore mode which is preventing a backup which is preventing installation of IOS 8.1. Need help.
Hi Petesmith643,
Welcome to the Apple Support Communities!
It sounds like your device is in recovery mode. I understand you would like to back it up before updating to iOS 8.1 but cannot because you are in recovery mode. I would first suggest restarting your device to exit recovery mode.
If you can't update or restore your iPhone, iPad, or iPod touch
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
Cheers,
Joe -
if my iphone 3g screen has smashed and my phone is out of warranty. will apple be able to replace the phone for me or repair the screen?
i heard apple can upgrade my phone if a pay a specific amount? is this correct?
also if my phone is out of warranty how much would it cost for it to be replaced?Apple does not repair smashed phones. It will replace the phone with another iPhone 3G as an out of warranty exchange for 199.00 USD.
You should check with your carrier to see if you are eligible for a subsidized iPhone 4. It may cost you the same as the out of warranty replacement for a phone almost 3 generations old.
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