The phone very hot, close the app

z1 if I run dowlad, wifi, or recent game, the phone gets very hot and close the app, android services, I have to use the reset to turn off the phone and wait for it to cool, I do not think it is normal, in fact I hope that it is not normal.
Lello

You can run a software repair as per the below instructions:
1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps
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