The Photos app won't go past welcome screen

I can't get my Photos app to actually load - I open the app, it gives me the option to go through the tour to explore the app, but when I click "Get Started," it gives me an infinite spinning grey wheel. I've let it go for hours - still nothing. The app won't load. I've tried many times. Anyone else have this problem?

Welcome to the Apple Community.
Could you clarify whether you have yet been able to migrate your library as yet.

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IChat won't go past welcome screen

When I try to open iChat the "welcome I see this is the first time you have used iChat" screen comes up. And well thats as far as it goes

So you are getting this screen ?
http://www.ralphjohns.co.uk/iChatPicsFolder/1_iChat%20Start%20Up%20Screens/slide s/01%20iChat%20Welcome%20Screen.html
But the "Continue" Button does not work ?
If you look by going manually to Users/(your account)/Library/Preferences do you have any .plist that start com.apple.ichat..... ?
If so delete them and try again.
Can you also go to the Applications folder and do a Get Info on the iChat App and tell us what version it says it is (Highlight the App and then use Apple key and i together or use the option (Get Info) in the Fele Menu of the Finder) ?
8:47 PM Friday; August 29, 2008

Photoshop/Premiere Elements 10 installed but won't run past Welcome screen

I bought and downloaded Photoshop Elements 10 and Premiere Elements 10 for Windows 7 - 64 bit on Dec.31/11. There were no error messages in the download, although the Akamai downloader screen didn't seem to show 100% before proceeding to the next step. Everything appeared to install correctly (it's a long process!).
At first, clicking on the desktop icons or the Start Menu list would bring up the Welcome splash screen, where the broad options (Organize, Edit, New Project) were shown. However, clicking on these options had no effect at all. Eventually even the Welcome screen wouldn't appear. I checked the Windows task manager and no applications were running.
I checked the shortcut properties and noticed that there was a separate executable in the target directory (eg. existing link was to "Adobe Premiere Elements 10.exe", but there was also a file called "Adobe Premiere Elements.exe"), which did run...however, I couldn't launch the Organizer from that program, and the "Home" link to the Welcome screen didn't function either.
With thousands of these programs being downloaded, I'm surprised that this serious glitch hasn't surfaced before. Any ideas?
Thanks!

There are three different programs -- Photoshop Elements (PSE) which is for editing bitmaps, Premiere Elements which is for video editing, and the PSE Organizer which is for cataloging your media.
I don't like the sound of that Akamai downloader not registering 100%.
Uninstall all the Adobe products, reboot, and download the installation package again. Check the Properties on that downloaded file and "Unblock" it if Windows has flagged it as "possibley harmful and coming from another computer" before starting the installation.
Ken

HT204022 Is there a way to delete unwanted photos from an iPad? The Photos app on the iPad 3 has no option to delete photos that are synched into it via iCloud or iTunes.

Is there a way to delete unwanted pictures from the Photos app on an iPad?

Welcome to the Apple Community.
Navigate to the photo sheet page (the one with the thumbnails) tap the edit button in the top right corner, tap the photos you want to delete to select them, tap the delete button in the bottom right corner.

Photos update won't open past the "preparing library" page

iPhoto just updated to Photo 2015. I can't get to my pictures because the app won't open past the "preparing library" page.
The iPhoto update, under Apps, won't let me resume the update - I get an error "this item is temporarily unavailable".
Any ideas?

Hi wolfey_j
Welcome to apple discussions.
Drag and drop the plist for iDvd to the trash followed by a full restart of your mac and then repair permissions from apple's disc utility (application > utilities > disc utility)
The plist for iDvd looks like this:
com.apple.iDvd.plist
If that fails to resolve this issue then delete iDvd using this free download from apple's web site:
http://www.apple.com/downloads/macosx/systemdiskutilities/appdelete.html
You'll need to re-install iDvd again (custom install from the software that shipped with your mac or any retail copy of iLife'09). And lastly run apple's software updater from system preferences so all is up to date again. (not a bad idea to repair permissions one more time after updating all apps.)
Hope this resolves the issue/s but if not just come on back.
Good luck.

New iPod 5 gen and apps won't work, and when I take photos in the camera roll they show up when I click the preview in the left bottom corner but not in the photo album in the photos app, frozen a lot and resets it self a lot when it's frozen! Please help

My brand new iPod touch 5th gen (silver) i use it a lot and I take really great care if it but just today it's been acting really slow, freezing up all the time, it won't let me open up apps, the notification bar (dragged down) all gone (no markets/weather/noticfications) and never says anything, and the camera. Camera is really bugging me, when you go in the app "camera" I tooka photo, and I went to the left bottom corner and clicked that preview, it shows all the photos there, but it won't let you edit them, share or delete them. But when you go into the photos app, and go to camera roll they aren't there at all.
When I try to open apps, they freeze and then I try to move/delete them and then it freezes, and stops everything. Shuts down, and restarts and like nothing's happened.
Please, this is my first iPod and I really care about this so so much. Please somebody help me with something!!!! Please!!!!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
- Reset all settings Already sugested
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me.

How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me. Have just upgraded from iPhotos so don't want to lose any content.

How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me. Have just upgraded from iPhotos so don't want to lose any content.
Force-quit Photos as recommended by Arsenal1607.
Make backup of your iPhoto Library and run the iPhoto Library First Aid tools to repair the permissions on your library and rebuild the iPhoto Library.
To launch the First Aid Tools hold down the alt/option and the command key simultaneously while double clicking the iPhoto Library to launch the iPhoto Library First aid tools. You'd to hold down both keys firmly and long enough, until the First Aid panel will appear.
Try both the options "Repair Permissions" and "Rebuild library". Then try again to migrate the iPhoto Library to Photos by dragging it onto the Photos icon in the Dock.
Make sure, you have plenty of free storage. Don't try the migration, if you are running out of storage.

Why won't Apple put the photo name in the Photos app?!

I keep hoping that Apple will do a very simple thing and that is put the photo name/title in the Photos app for iOS. It's not even available in the iOS version of iPhoto as near as I can tell. This one simple thing would be a tremendous boon to anyone showing photos under any circumstances. "1 of 55" is not very helpful. What possible reason could make this undesirable? It isn't confusing or cluttering up the interface. Nothing is as simple as syncing photos to an iPad with iTunes; I've looked at Photosmith, and while a very nice app, you have to create & publish individual collections from Lightroom one at a time. Does anyone know if it's possible to force the title to be shown? I've read that the information isn't even transferred to the iPad or iPhone but at least some metadata is transferred for iOS iPhoto.

You can let Apple know that you would like this feature:
http://apple.com/feedback/

While taking photos my iphone's battery died, now my photos app won't open and I can't save any pictures taken or downloaded. Please help.

While taking photos my iphone's battery died, now my photos app won't open and I can't save any pictures taken or downloaded. Please help.
Also, I can't import my photos to my Windows 7 PC.

Try rebooting your iPhone (holding the home button and sleep/wake button together until the apple logo appear)

I deleted all my photos and videos and then delete the deleted files but the photo app is still taking up 12 GB of space and I have no room for new stuff. How can I clear the memory space used by my deleted videos and photos?

I deleted all my photos and videos and then delete the deleted files but the photo app is still taking up 12 GB of space and I have no room for new stuff. How can I clear the memory space used by my deleted videos and photos? I don't know why the photos are still taking up space and if I will have to reset my phone to get rid of the problem.

Hey there TowneJ,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that’ll likely resolve the issue that you’ve described, where deleted files appear to be taking up space on your iPhone 5.
If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch - Apple Support
So long,
-Jason

Ios 8 photos app won't stop syncing

Recently upgraded to an iPhone 6 and iOS 8. When I open the Photos app, it always has a Syncing..... indicator at the bottom and won't stop. I have tried disabling Photo Stream and iCloud photo albums and doing a hard restart. I also deleted out many old photos that appear to have been corrupted during the upgrade.
How can I fix this?
Thank you.

Still not fixed after upgrading to 8.1.
Also, I tried enabling iCloud Photo (Beta) and got an interesting message: Syncing would begin once the restore from backout was complete. This is interesting because I do not use iCloud for backup and the settings are turned off.
Help?!?

When I try to open any photo the photo app closes.

I have an Iphone 5C, I just changed to iOS 8.1. Most of it is going well, but the photo app does not work anymore. I can open the app, but once I try to open, any photo, it crashes and shuts down(but keeps itself in the background).
I´ve tryed to kill it from background and pen it again, not working. I´ve rebooted the phone several times, not working. I´ve tried with all photos I have, not working with all of them.
Could someone tell what can I do? I think the only thing I can do is to restore, but I won´t have access to my pc in a long time and I´m looking for another chance.
Thanks for your time.

Yes I did! I've read in this communitiy that this mistake appears after updating the operating system (OS). To resolve this problem I removed all Programms including the OS from my iPad. Afterwards I installed all again. For the new installation I first used a Windows PC. But that didn't work. Only the installation with the help of a Mac resolved the problem. Now it's all ok.
I hope my answer helps you. Good luck!

When I try to delete message threads on my iPhone 5, the message app won't work until I restart my phone. Once it restarts, the message threads that I tried to delete are still there. Any advice?

When I try to delete message threads on my iPhone 5, the message app won't work until I restart my phone. Once it restarts, the message threads that I tried to delete are still there. Any advice?

I recently spoke to someone from Apple support, and here's what I gathered:
"Older" phones (read: anything iPhone 4s or older?) sometimes have trouble keeping up with the processing demands of the newest software. When deleting threads with a lot of media (photos, videos, etc), it can take a lot of processing to successfully delete. What this support tech suggested was picking some of the bigger threads at night before you go to bed, deleting them, and then leaving the phone alone-- and plugged in-- overnight to give it enough time to delete everything. He suggested not even pressing the lock button; just leave it to process (though I imagine the screen will lock on its own anyway).
Not sure if it works yet since I just spoke to him, but it's the closest thing I've got to a solution!

Can't send pictures from the Photo app

At least since the last OS update, I can't text or email pictures from the Photo app. I can set it all up, but the pictures never send. Is there a fix for this please?
I have to go into Messaging or Mail and choose the picture from there.
It doesn't work with my iPhone 5 or my Mom's iPhone 4S.

If I send via email from either iPhone or iPad it seems like it has sent but it doesn't. If I send via text message from iPhone it says message failed to send and won't send again no matter how many times I try

How do I remove the photos app ?

I have recently installed the photos app , instant dislike ... iPhoto was poor , this is worse , how can I delete it ?

Yes, you can also hide iPhoto. In the past, moving it would have stopped it being updated, but now there is no more support for it (further updates) it really does not matter where you hide it if you don't want it.
Cheers
Pete

The Photos app won't go past welcome screen

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