The photoshop stops working when we choose to convert video layer, the problem.

Ja o Problema identificado FOI? Tem Solução Uma?

You have not provided any system information or other technical details like what file you are trying to import, so nobody can know.
Mylenium

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Photoshop stops working when i do anything 3d on it. Please help.

Photoshop stops working when I try to open a project that I have already started with 3d in it, also does the same thing when I start something new and try putting 3d in it, it stops working. I just bought a new computer only 2 days old.
Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64
Operating System: Windows 8.1 64-bit
Version: 6.3
System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
Physical processor count: 4
Processor speed: 1996 MHz
Built-in memory: 7099 MB
Free memory: 3441 MB
Memory available to Photoshop: 6132 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="AMD Radeon(TM) R5 Graphics"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLDriverVersion="13.302.1601.1002"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon(TM) R5 Graphics"
glgpu[0].GLRendererID=38993
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atium d64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm6 4.dll"
glgpu[0].GLDriverDate="20140512000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.30"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147 483647]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[1024]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 AMD-APP (1359.5)"
clgpu[0].CLDeviceVersion="1.2 AMD-APP (1359.5)"
clgpu[0].CLMemoryMB=2047
clgpu[0].CLName="Mullins"
clgpu[0].CLVendor="Advanced Micro Devices, Inc."
clgpu[0].CLVendorID=4098
clgpu[0].CLDriverVersion="1359.5 (VM)"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=8.4116e+009
clgpu[0].CLCompute=70.0129
License Type: Subscription
Serial number: 96040980655291092490
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\FOOZER~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 890.5G, 853.0G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2014/08/12-23:42:09   79.557478   79.557478
   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdbePM.dll   PatchMatch 2014/09/07-21:07:38   79.558079   79.558079
   AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0
   AdobeOwl.dll   Adobe Owl   5.2.4
   AdobePDFL.dll   PDFL 2014/08/18-15:13:12   79.512424   79.512424
   AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399
   AdobeXMP.dll   Adobe XMP Core 2014/08/20-09:53:02   79.156797   79.156797
   AdobeXMPFiles.dll   Adobe XMP Files 2014/08/20-09:53:02   79.156797   79.156797
   AdobeXMPScript.dll   Adobe XMP Script 2014/08/20-09:53:02   79.156797   79.156797
   adobe_caps.dll   Adobe CAPS   8,0,0,13
   AGM.dll   AGM 2014/08/12-23:42:09   79.557478   79.557478
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
   amtlib.dll   AMTLib (64 Bit)   8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34)   1.000000
   ARE.dll   ARE 2014/08/12-23:42:09   79.557478   79.557478
   AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013
   AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013
   Bib.dll   BIB 2014/08/12-23:42:09   79.557478   79.557478
   BIBUtils.dll   BIBUtils 2014/08/12-23:42:09   79.557478   79.557478
   boost_date_time.dll   photoshopdva   8.0.0
   boost_signals.dll   photoshopdva   8.0.0
   boost_system.dll   photoshopdva   8.0.0
   boost_threads.dll   photoshopdva   8.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411
   CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411
   CoolType.dll   CoolType 2014/08/12-23:42:09   79.557478   79.557478
   dvaaudiodevice.dll   photoshopdva   8.0.0
   dvacore.dll   photoshopdva   8.0.0
   dvamarshal.dll   photoshopdva   8.0.0
   dvamediatypes.dll   photoshopdva   8.0.0
   dvametadata.dll   photoshopdva   8.0.0
   dvametadataapi.dll   photoshopdva   8.0.0
   dvametadataui.dll   photoshopdva   8.0.0
   dvaplayer.dll   photoshopdva   8.0.0
   dvatransport.dll   photoshopdva   8.0.0
   dvaui.dll   photoshopdva   8.0.0
   dvaunittesting.dll   photoshopdva   8.0.0
   dynamiclink.dll   photoshopdva   8.0.0
   ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519
   icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090
   icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090
   igestep30.dll   IGES Reader   9.3.0.113
   imslib.dll   IMSLib DLL   7.0.0.154
   JP2KLib.dll   JP2KLib 2014/06/28-00:28:27   79.254012   79.254012
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   LogSession.dll   LogSession   7.2.1.3399
   mediacoreif.dll   photoshopdva   8.0.0
   MPS.dll   MPS 2014/08/18-23:43:19   79.557676   79.557676
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CC 2014   15.2.2
   Plugin.dll   Adobe Photoshop CC 2014   15.2.2
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.2.0.54
   PSArt.dll   Adobe Photoshop CC 2014   15.2.2
   PSViews.dll   Adobe Photoshop CC 2014   15.2.2
   SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519
   ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.14
   VulcanControl.dll   Vulcan Application Control Library   5.0.0.82
   VulcanMessage5.dll   Vulcan Message Library   5.0.0.82
   WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   3D Studio 15.2.2 (2014.2.2 x001 x003)
   Accented Edges 15.2.2
   Adaptive Wide Angle 15.2.2
   Angled Strokes 15.2.2
   Average 15.2.2 (2014.2.2 x001 x003)
   Bas Relief 15.2.2
   BMP 15.2.2
   Camera Raw 8.7.1
   Camera Raw Filter 8.7.1
   Chalk & Charcoal 15.2.2
   Charcoal 15.2.2
   Chrome 15.2.2
   Cineon 15.2.2 (2014.2.2 x001 x003)
   Clouds 15.2.2 (2014.2.2 x001 x003)
   Collada 15.2.2 (2014.2.2 x001 x003)
   Color Halftone 15.2.2
   Colored Pencil 15.2.2
   CompuServe GIF 15.2.2
   Conté Crayon 15.2.2
   Craquelure 15.2.2
   Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
   Crop and Straighten Photos Filter 15.2.2
   Crosshatch 15.2.2
   Crystallize 15.2.2
   Cutout 15.2.2
   Dark Strokes 15.2.2
   De-Interlace 15.2.2
   Dicom 15.2.2
   Difference Clouds 15.2.2 (2014.2.2 x001 x003)
   Diffuse Glow 15.2.2
   Displace 15.2.2
   Dry Brush 15.2.2
   Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
   Embed Watermark 4.0
   Entropy 15.2.2 (2014.2.2 x001 x003)
   Export Color Lookup Tables NO VERSION
   Extrude 15.2.2
   FastCore Routines 15.2.2 (2014.2.2 x001 x003)
   Fibers 15.2.2
   Film Grain 15.2.2
   Filter Gallery 15.2.2
   Flash 3D 15.2.2 (2014.2.2 x001 x003)
   Fresco 15.2.2
   Glass 15.2.2
   Glowing Edges 15.2.2
   Google Earth 4 15.2.2 (2014.2.2 x001 x003)
   Grain 15.2.2
   Graphic Pen 15.2.2
   Halftone Pattern 15.2.2
   HDRMergeUI 15.2.2
   HSB/HSL 15.2.2
   IFF Format 15.2.2
   IGES 15.2.2 (2014.2.2 x001 x003)
   Ink Outlines 15.2.2
   JPEG 2000 15.2.2
   Kurtosis 15.2.2 (2014.2.2 x001 x003)
   Lens Blur 15.2.2
   Lens Correction 15.2.2
   Lens Flare 15.2.2
   Liquify 15.2.2
   Matlab Operation 15.2.2 (2014.2.2 x001 x003)
   Maximum 15.2.2 (2014.2.2 x001 x003)
   Mean 15.2.2 (2014.2.2 x001 x003)
   Measurement Core 15.2.2 (2014.2.2 x001 x003)
   Median 15.2.2 (2014.2.2 x001 x003)
   Mezzotint 15.2.2
   Minimum 15.2.2 (2014.2.2 x001 x003)
   MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
   Mosaic Tiles 15.2.2
   Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
   Neon Glow 15.2.2
   Note Paper 15.2.2
   NTSC Colors 15.2.2 (2014.2.2 x001 x003)
   Ocean Ripple 15.2.2
   OpenEXR 15.2.2
   Paint Daubs 15.2.2
   Palette Knife 15.2.2
   Patchwork 15.2.2
   Paths to Illustrator 15.2.2
   PCX 15.2.2 (2014.2.2 x001 x003)
   Photocopy 15.2.2
   Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
   Photoshop Touch 14.0
   Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
   Pinch 15.2.2
   Pixar 15.2.2 (2014.2.2 x001 x003)
   Plaster 15.2.2
   Plastic Wrap 15.2.2
   PLY 15.2.2 (2014.2.2 x001 x003)
   PNG 15.2.2
   Pointillize 15.2.2
   Polar Coordinates 15.2.2
   Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
   Poster Edges 15.2.2
   PRC 15.2.2 (2014.2.2 x001 x003)
   Radial Blur 15.2.2
   Radiance 15.2.2 (2014.2.2 x001 x003)
   Range 15.2.2 (2014.2.2 x001 x003)
   Read Watermark 4.0
   Render Color Lookup Grid NO VERSION
   Reticulation 15.2.2
   Ripple 15.2.2
   Rough Pastels 15.2.2
   Save for Web 15.2.2
   ScriptingSupport 15.2.2
   Shake Reduction 15.2.2
   Shear 15.2.2
   Skewness 15.2.2 (2014.2.2 x001 x003)
   Smart Blur 15.2.2
   Smudge Stick 15.2.2
   Solarize 15.2.2 (2014.2.2 x001 x003)
   Spatter 15.2.2
   Spherize 15.2.2
   Sponge 15.2.2
   Sprayed Strokes 15.2.2
   Stained Glass 15.2.2
   Stamp 15.2.2
   Standard Deviation 15.2.2 (2014.2.2 x001 x003)
   STL 15.2.2 (2014.2.2 x001 x003)
   Sumi-e 15.2.2
   Summation 15.2.2 (2014.2.2 x001 x003)
   Targa 15.2.2
   Texturizer 15.2.2
   Tiles 15.2.2
   Torn Edges 15.2.2
   Twirl 15.2.2
   U3D 15.2.2 (2014.2.2 x001 x003)
   Underpainting 15.2.2
   Vanishing Point 15.2.2
   Variance 15.2.2 (2014.2.2 x001 x003)
   Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
   Water Paper 15.2.2
   Watercolor 15.2.2
   Wave 15.2.2
   Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
   WIA Support 15.2.2 (2014.2.2 x001 x003)
   Wind 15.2.2
   Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
   ZigZag 15.2.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Libraries
   Adobe Color Themes
Installed TWAIN devices: NONE

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Benjamin

Photoshop stop working when i try to open it

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I am also having this problem and from the looks of it I'm going to have to sit back(unfortunatly) for an answere to get back to me.
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Hey Everyone,
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many thanks.
Fault Module Name: QuickTime.qts
Fault Module Version: 7.66.71.0
Okay. let's first try uninstalling and reinstalling your QuickTime. We'll also take a few other explicit precautions, just in case. Best to print out a copy of these instructions, because at one stage of proceedings you won't be able to use a web browser.
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http://www.apple.com/quicktime/download/
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Rinda Webber do you receive any specific error messages when trying to download and install the Creative Cloud Desktop application? You can find information on how to install the Adobe Creative applications included in your membership at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

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Could not initialize Photoshop because an unexpected end-of-file was encountered. | Mylenium's Error Code Database
Mylenium

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The CC version will not activate with your perpetual CS6 license. Download the version from here:
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Your number should work with this version.

Why does photoshop cc 2014 stop working when extracting 3D

I recently acquired photoshop cc 2014 and would like to use 3D. When I try to extrude a file, my photoshop stops working. I have an AMD Radeon HD 8400 graphics card.

Hello Mylenium,
Thank you for the reply, how would I go about providing detailed system info? Is there an automated method that displays the necessary information? Also, it might be worth noting that my older version of Photoshop (CC x64bit (NOT 2014)) works completely fine.

Why does internet explorer stop working when I open up a tutorial in Photoshop Elements 12?

Why does my internet explorer stop working when I upen up a tutorial for Photoshop Elements 12?

Welcome to the forum.
Unfortunately, this is the Premiere Elements Forum, which is a video-editing program, and is not Photoshop Elements, an Image-editing program.
I will Move your post to the very active Photohsop Elements Forum.
Good luck, and your link, plus any e-mail subscriptions should follow.
Hunt
[Moved to Photoshop Elements Forum]

Premier 13 stops working when existing project is loaded (after uninstalling Premier 9 where the project started)

I started a project using Premier 9. Then I upgraded to 13, edited and saved my existing project several times successfully. Decided that it appeared 13 was working well and I no longer needed 9 and 11 (both Photoshop Elements and Premier Elements) so I uninstalled them using the Control Panel app. Now 13 stops working when I try to load my project.
I have since uninstalled/re-installed/rebooted everything in various sequences many many times with no luck. I even purchased and installed another copy of 9 (since the original was a download and I could not find my notes & serial numbers)! The 9 install encountered a problem "an installation process has encountered an error while installing", it stopped, then rolled the install back so I have nothing for 9.
HELP
Paul L

PaulL
Probably good idea to recreate the version 9 project in version 13. Investment of time in troubleshooting version 9 is questionable as you say.
At this point, I would leave Premiere Elements 9.0/9.0.1 installed, just do not open it.
When you are between Premiere Elements 13 projects and you want to get rid of Premiere Elements 9.0/9.0.1,
consider
1. Deactivate the program from an opened project's Help Menu/Deactivate...close out of the program.
2. Uninstall the program the usual Control Panel way
3. Do a free ccleaner run through (regular cleaner and registry cleaner parts) to get rid of leftovers from incomplete installs or uninstalls.
CCleaner - Download
Note: Deactivation is not the same as uninstall.
Critical - after a project is saved closed, never move, delete, or rename files/folders that were imported into the project after the project's save close.
When you import files into a project, all you get are copies of the originals. But, those copies need to trace back to the originals in the location where
they were when they were first imported into the project. More on that later as indicated.
Please let me know if any questions or clarification needed on any of the above. Are there any Elements Organizer consideration in any of this?
If so, I would convert the Elements Organizer 9 catalog in Elements Organizer 13 before uninstalling Premiere Elements 9.0/9.0.1.
Thanks for the follow ups.
ATR

The photoshop stops working when we choose to convert video layer, the problem.

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