The picture ID on my outgoing Mac mail is not mine -- it's the photo of boyfriend of my mother in law is appearing as my ID photo. I have no link or connection with anybody or other accounts whatsoever, and I don't have ANY third-party networks myself.

The picture ID on my outgoing Mac mail is not mine -- it's the photo of boyfriend of my mother in law is appearing as my ID photo. I have no link or connection with anybody or other accounts whatsoever, and I don't have ANY third-party networks myself. HELP!!!

Nobody but you sees that photo, it does not appear on outgoing emails.
To remove the picture rather than change it, open Address Book and select your personal card, then from the menubar select Card > Clear Custom Image. Now the system will use Apple’s generic user picture in the login window and System Preferences’ Accounts pane. Mail and Address Book will remain blank until you designate a new picture in Address Book or System Preferences > Accounts.

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My mac seems to have a virus thats connected with a few apps i use and i can't use them without my computer glitching out even though i've reinstalled the apps a few times.

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Matthew,
if you boot your MacBook Pro in Safe mode, do those apps still behave in the same way?

I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?

Hi
I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?
I have tried reseting the network settings and forgetting my wireless connection and re-connecting to it. I even backed up my phone on itunes and restored it, factory reseted it. Nothing seems to work.
Also after my upgrade to ios 8.1 my personal hotspot option under cellular data has disappeared.
Would you please help me out? I would really appreciate it.

Hi..
Restart your router then restart the iPhone to test.
If that doesn't help, try this support article > iOS: Troubleshooting Wi-Fi networks and connections

The "always match my default message font" option in the Signature preferences from Mac Mail does not work if e-mail is received in other Mail Software. How can I make it work?

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I found this plugin which solved pretty much all of my mail font rendering problems. It is designed for Lion, so don't know whether it will work but thought I would offer it up.
http://noware-it.zxq.net/

HT1222 Hi Does anyone know how can I stop my iPhone 4s downloading automatic system update so reducing my network speed when plugged in to charge or connected to the pc ??? I'm really ok with my iOS 5.0.1 and I don't need 5.1

Hi Does anyone know how can I stop my iPhone 4s downloading automatic system update so reducing my network speed when plugged in to charge or connected to the pc ??? I'm really ok with my iOS 5.0.1 and I don't need 5.1

Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I have a problem to connect with FaceTime. I am using OS X 10.9.1 on a Mac PowerBook which is 4 weeks old. I can connect on iPhone but not from my computer.

I have a problem to connect with FaceTime. I am using OS X 10.9.1 on a Mac PowerBook which is 4 weeks old. I can connect on iPhone but not from my computer. Does anyone have a similar problem???

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

My iPad has deleted 700 photos off the photo stream on that device. The pictures are still on my Mac iPhoto in the photo stream. How do I get them to reappear on the iPad?

My iPad has deleted 700 photos off the photo stream on that device. The pictures are still on my Mac iPhoto in the photo stream. How do I get them to reappear on the iPad?

When did this deletion happen? Which version of iOS 8 do you have on your iPad? Depending on your settings you may not see My Photo Stream on the iPad any longer. With iOS 8 "My Photo Stream" will only show on the iPad, if you did not enable iCloud Photo Library (Beta).
See this link: Get help finding your Photos in iOS 8 or later - Apple Support

I run 3 email accounts on Mac Mail, all 3 disappeared after doing the latest OS X update. I have tried adding the accounts back but no mail appears. Help!

I run 3 email accounts on Mac Mail, all 3 disappeared after doing the latest OS X update. I have tried adding the accounts back but no mail appears. Help!

The mailbox list is divided into categories with headings in caps, such as ON MY MAC. When you hover the cursor over one of those headings (except for MAILBOXES), you should see the word Show or Hide on the right. Click Show. The MAILBOXES category can't be hidden.
In each category, the mailboxes are arranged in groups, such as Inbox. To the left of each group is a small disclosure triangle. If the triangle points to the right, click it so that it points down.

For the past day or 2 mail sent from .Mac Mail is not being delivered.

I have been using .Mac Mail and Apple Mail application on my computer for about 10 months. The past 2 days when I go to .Mac Mail online, compose an e-mail, click on send, get the message that says, "Your message has been sent." The e-mail is also in my Sent folder but the e-mail message is not delivered. I sent an e-mail this way to my Hotmail account, my Yahoo account and even to myself at my .Mac Mail account and none of them were delivered. I tried several times at different times and I just tried again now. Still no good. They never went to any of the inboxes even hours later. Is there something wrong with the outgoing .Mac Mail sever? Or what else can it be?
20" iMac G5 with built in iSight Mac OS X (10.4.7) 1.5 GB of memory
20" iMac G5 with built in iSight Mac OS X (10.4.4) 1.5 GB of memory

You didn't say what troubleshooting you did after the firmware update and problem...
To get started...
Verify your drive with Disk Utility.
Repair permissions with Disk Utility (probably not the issue, but won't hurt)
Try:
mailbfr -o
mailbfr -f
If you are still stuck, you'll need to post more detail about your configuration, hopefully more log detail and the contents of imapd.conf and the output of postconf -n
Jeff
Message was edited by: UptimeJeff
Message was edited by: UptimeJeff

I purchased 2 books for my iPad and they downloaded successfully. They show up in iTunes when my iPad is connected to my Mac but do not show up on the Mac. Is this a synch issue? When I click the Synch box I am warned that downloads on my iPad will be

i purchased 2 books for my iPad and they downloaded successfully. They show up in iTunes when my iPad is connected to my Mac but do not show up on the Mac. Is this a synch issue? When I click the Synch box I am warned that downloads on my iPad will be erased. Is that true? My ultimate goad is to be able to read the books on my iPhone as well. Thanks.

You should be able to copy them to your computer's iTunes via File > Transfer Purchases and you can then sync them to the iPhone (or you could re-download them directly on the iPhone)

HT5925 I have an iCloud email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete it and replace it with my new iPad email? ! Help..

I have an iCloud email and Yahoo email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete and replace it with my new iPad email? ! Help..

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.

Where are the pictures in icloud on my mac?

How do I access the pictures in icloud from my mac?

If you mean your Photostream, you access it via iPhoto.

I have a I-mac that is not able to upgrade the os past 10.7.5, when I go to upgrade Pages it says i have to be running os 10.10, how can I get Pages that will run with os 10.7.5.

I have a I-mac that is not able to upgrade the os past 10.7.5, when I go to upgrade Pages it says i have to be running os 10.10, how can I get Pages that will run with os 10.7.5.

Click here and follow the instructions. If they’re not applicable, buy an iWork 09 DVD from a source such as Amazon or eBay.
(116937)

Hi, I got a big problem. I restored my mac and after I erased everything and started to restall the system, it showed I need to give the apple ID that was purchased the lion. The problem is that I lost my CD, and I don't have an ID with lion purchased

Hi, I got a big problem. I restored my macbook pro and after I erased everything and started to restall the system, it showed I need to give the apple ID that was purchased the lion. The problem is that I lost my installing CD, and I don't have an ID with lion purchased, so what should I do? Do you sell the system software?

This is a user forum; we're not  Apple.
Please contact the Apple Support folks directly for issues related to hardware and software purchases.
The particular model of MacBook Pro is a key detail here, as the Mac model will determine the oldest version it can boot, as well as whether it'll boot more current software.
AFAIK there is and was no Lion installer DVD available. It was a download. AFAIK, the last DVDs commonly available were for Snow Leopard 10.6. Snow Leopard DVDs are still available in the Apple online store in various countries, if your MacBook Pro is old enough to be able to boot that version.
If your MacBook Pro purchase with Lion wasn't registered with Apple, then you'll have to discuss this directly with the Apple Support folks, or repurchase Lion from the Mac App Store (which will usually involve a call to Apple for a redemption code as it's old software), or you'll "purchase" (it's free) Mavericks OS X 10.9 and wipe and install that assuming your MacBook Pro supports Mavericks. If you didn't purchase the MacBook Pro from Apple (and it was shipped with an older release), then you'll end up acquiring a redemption code from Apple for Lion, or installing Mavericks.
For completeness and given you're probably already aware of this, the usual approach for restoration with recent OS X versions is via the recovery boot (more details). If the disk is wiped and you can't get Lion, then you'll probably end up reinstalling with Target Disk Mode using another Mac with a compatible FireWire or Thunderbolt port and a cable. Or visit the local Apple Store.
sputniki: Once OS X 10.7 or 10.9 has been reinstalled, yes, getting Time Machine configured and going is undoubtedly on the agenda. But had there been a viable backup here, I expect jianghua would have used it.

I am trying to sync a new ipad with a mac but do not want to sync the 15000 photos from my mac to the ipad - how do I prevent this?

I am trying to sync a new ipad with a mac but do not want to sync the 15000 photos from my mac to the ipad - how do I prevent this?

See Here,
Syncing photos via iTunes
From here...
http://www.apple.com/support/ipad/syncing/
And Here...
http://manuals.info.apple.com/en_US/ipad_user_guide.pdf

The picture ID on my outgoing Mac mail is not mine -- it's the photo of boyfriend of my mother in law is appearing as my ID photo. I have no link or connection with anybody or other accounts whatsoever, and I don't have ANY third-party networks myself.

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