The platform does not support this application, but does under other account
Okay the MSI Gaming App works just fine under my own account on my PC on which I am the administrator. So it isn't a driver related issue.
Last week I created a second account for my son as he also like to play some games but I dont want him messing up my account.
I wanted to start the MSI Gaming App on his account as my son was going to play a more graphic demanding game but the MSI Gaming App is only giving me the warning: the platform does not support this application.
I checked the Security and Permissions for Authentication they all set like they should which works fine for other software and applications.
Even when I try to run the app as administrator it keeps coming back with this warning.
Anyone got clue why? Maybe I'm overlooking something obvious but till now I still didn't get the MSI Gaming App to run like it should. Some help please.
Quote from: JLio01 on 11-December-14, 14:49:39
1. What's your App version?
2. What's the mobo/vga/specs of your son's pc?
First of all thanks for the replies and future replies.
1.
Version 1.0.0.18
2.
My sons has his own profile/account on my pc so the hardware config and installed drivers are exact the same. And on my profile the App is working fine. So it has nothing to do with mobo/drivers/vga/specs. I already had installed the App before I created his own profile. As administrator I added all the needed permissions to the MSIGamingApp Properties Security Tab. Like I did with all other software he is running on his profile and which are working just fine. For example Teamspeak, Mumble, Several games, MSOffice and so on. I even set the Permissions to Full Control like on my Administrator profile. At the Permission Entry for MSIGamingApp I let the permissions be inherited from the parent object my administrator profile.
If I would re-install and if during the installation windows would ask for whom the software should be accessible. I only would let Windows do exact the same as I did as administrator in the App Properties Security Tab. That the nice thing about being an admin. Create profile, set permissions and let users on your pc or network access software and applications already installed on the network. So that is why I find it weird this doesnt work.
Also running the MSIGamingApp as Administrator on his profile gives the exact same warning.
I do know how to add permissions to the security tab have been doing that several years for some job I had once.
I could use Afterburner maybe but I don't trust him yet with making changes in Afterburner.
The MSIGamingApp gives just enough controls OC-Gaming-Silent mode.
And in case of trying a re-install of the App anyone got an url for a new version?
Might have found it but it isn't on any MSI webpage.
I did found something on Guru3D but I'm not aloud to post external links.
Did found a url linking to a Torrent side but my Bullguard AV blocked this site instantly.
So a clean url would be nice so to say.
So weird I cant find this software on http://nl.msi.com/search/MSIGamingApp/product/1 or any other MSI site
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[290x] MSI Gaming App error "The platform does not support this application."
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I have tried downloading Gaming APP 3.0.0.16.zip from another post on the topic but I am receiving the same error. The only other thing I've seen as a 'solution' is to install the drivers from the MSI support page for my card - however this is version 14.4 and is over 3 months old, I don't really think that's a viable solution.
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Thanks!Quote from: JLio01 on 07-January-15, 11:55:18
Is your vga driver 14.12? Any other settings changed?
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Quote from: JLio01 on 07-January-15, 16:07:38
Since your motherboard is not the supported gaming series mobos, there might be something detected wrong with your card. The error message shown if neither motherboard nor vga is supported in Gaming App. I suggest use AMD Catalyst Clean Uninstall Utility to totally uninstall the current driver:
http://www.techspot.com/drivers/driver/file/information/16748/
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I have never seen anything stating that you need a supported gaming series motherboard to use the MSI Gaming App - maybe for other features if it has any, but the gaming app I used when I got my card was a little box with a few options for the GPU on it. Tried uninstalling and reinstalling the driver already unfortunately, using both AMD CCUU and a second attempt with DDU. No change at all, the exact same error message.
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