The plugin could not complete because of an unknown error

I keep getting this error message ever since yesterday using AI CS4. On Friday it was working fine, opened it up yesterday and this happened. It happens when I select certain tools such as rectangle (or any shape tool), magic wand and you cannot use the tool. Happens also with both new documents and existing files -  Once the error pops up, you click ok and it pops up again...and again, every time you move the curser (only way I've found to stop that is to move the curser up to the top of the page and press enter then select a different tool. How do I get rid of this and get my tools working again?
Thanks in Advance!

Pokie,
For sudden strange cases, you may look at this general list (5) is hardly relevant in this case):
You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder Other options (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool if you have CS3/CS4/CS5/CS6/CC, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Similar Messages

  • Flash export MOV could not complete because of an unknown error. Please help.

    This problem has come up in the forum a few times and no solutions are given.  Hope you can help.
    I am running Flash Pro CS6 and want to export a MOV file.  The export seems to work as it should until after building the audio track, and then I get an error:
    Could not complete the operation because of an unknown error. 
    My settings are:
    Quicktime is H.264, frame rate: current, quality: high, multi-pass: yes
    Audio: MPEG-4, AAC, 44.1 KHz, 16-bit mono
    Stop exporting after time elapsed

    You can use either AVI or MOV but MOV will give you a bit of lossless compression (small file size reduction over uncompressed AVI).
    What I mean by lossless is try exporting to MOV, in the video settings set the codec to "Animation", keep the colors at RGB (Millions) or if you need alpha then RGB+Alpha (Millions+). Keep the quality set all the way to the highest. Then go in audio settings and choose anything you like. Export the movie.
    Now take the very large MOV file it made into Adobe Media Encoder. Once it's imported, choose a preset (H.264, etc) and choose your desired compression settings. You will see there are a lot more compression settings. Also set your audio options. Then when you're done customizing your preset just click the green start icon and let AME compress your high quality source to a much smaller file size.
    Just clarifying, after you import your video in AME and you choose your preset you have to click the presets orangeish hypertext to customize the presets settings. It will not overwrite that preset so don't worry about what you change. Pay special attention to the bottom of the custom settings panel because it lets you see the output file size. Adjust your quality controls until you hit the file size you want (both video and audio). You also have a preview panel so you can see the output at any part of the timeline using those settings.

  • The itunes stores said we could not complete your request an unknown error occured how do i fix this?

    The itunes stores said we could not complete your request an unknown error occured how do i fix this?

    Hi The99reddragon,
    Thanks for visiting Apple Support Communities.
    You may have been affected by this system issue that occured:
    Multiple Services - 10:23 AM - 12:54 PM - Some users were affected
    Users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Users may also have been unable to access iTunes in the Cloud, iTunes Match, or restore purchases from an iCloud backup.
    From Apple Services, Stores, and iCloud.
    If you're still not able to complete your iTunes store purchase or download, see this article for some troubleshooting steps that can help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best,
    Jeremy

  • Install Xcode: We could not complete your purchase. Unknown Error.

    After I upgrade the system to Mavericks, I remove the Xcode.
    Then when I use the terminal, the system prompt saying whether to Get Xcode or Get Command Line Tools or something like that. (because I am using git)
    Now I want to install the new version of Xcode, but MAS says: "We could not complete your purchase. Unknown Error."
    I've tried all solutions out there can be found, like:
    1. sign out/back the account
    2. remove app store cookies
    3. delete the app store cache
    4. delete the /var/folders
    Nothing works.
    I doubt it has something to do with the already working Command Line Tools. But I cannot find this can uninstall it since it is installed alone without Xcode.
    Please help.

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select
    /var/log ▹ install.log
    from the hierarchical list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • HT1267 While upgrading my iPhone 3 to 4.2 something went wrong and would not start at all. When tried to restore after going through th process it comes up with the message "The iPhone could not be restored. An unknown error occurred [1015]." What can I d

    While upgrading my iPhone 3GS to iOS 4.2 something went wrong and came up with the message "The iPhone could not be restored. An unknown error occurred  [1015]." Now it will not start at all. It just stays on screen with USB and the iTune picture. What can I do to get it going again. I only tried to upgrade because I was prompted to up-grade and now I am helpless. I did a backup before starting the upgrade. The error message did not tell what to do next.  Any help is very much appreciated.

    Usually that means the iPhone was hacked to unlock it from the original
    carrier .
    Updating the operating system locks it back to that original carrier
    You could try this
    http://support.apple.com/kb/TS3281
    However if the iPhone was hacked it is probably a paper weight  now
    and as this is an Apple hosted forum  you can get no further help here

  • The iPhone could not be restored. An unknown error occurred (14). [Help me]

    Hi,
    The iPhone could not be restored. An unknown error occurred (14). [Help me]
    My Ipone is 3G - 16 GB
    and I am using itune 8.2.1.6
    and I want to update my Iphone to 3.0.1
    and I am facing this problem when I trying to restore before updating the iphone.
    This is screen shot of the error message > http://amaiub.net/vb/imgupload/uploads/ce7d96353ab6243af234d794764a9901.JPG
    Thanks in Advance.

    I just had the same problem at least a half hour ago! I re-tired everything at least 3 times then it complete wipped my phone out!! THEN I got it to ask for restore from my last session only for it to not work again! Its very frusterating now phone is starting over from scratch which worries me all the time thinking everying wont be there when its done. This new software to me was more of a problem then fixing the problems. I tried to work on my friends new ipod touch she got and this update did the same exact thing to her ipod touch we had to take it back she didnt even have it for a day!!

  • "The iPod could not be restored. An unknown error occurred (1436)."

    My 3rd gen. iPod Nano was down because I accidentally disconnected the iPod from the PC without using the "removing the hardware safely" function.
    So, I reset the Nano then replug the it to the PC. When I was trying to restore the Nano as the iTunes required, it says *"The iPod could not be restored. An unknown error occurred (1436)."*
    So, I also re-format my Nano and also reinstall the iTunes to the latest 7.7 version. Also restarted my PC several times. But the same message still appears when I tried to restore the Nano.
    Could anyone please help me get out of this problem?!?! I want my iPod fixed so bad. Thanks~
    Message was edited by: AngryMe

    I'm in the same boat. Tonight, i disconnected my ipod nano from the pc without ejecting it. And Now my Ipod screen just has the connected symbol on the screen all the time. I can't turn it off or access any of my music!
    I've also re-installed iTunes, but it didn't make any difference. iTunes doesn't recognise my Ipod when it's connected to the computer.
    I've only had it 2 days! God i don't know what to do! I think i'll have to pay for online support or repair. I hope it's not too expensive!
    Sorry i can't help you. But i just needed to vent to someone. I'll keep you posted if i manage to get my ipod working again!
    Emma x

  • The iPhone could not be restored. An unknown error occurred (1002)

    Was playing poker and it just crashed last. After a few reboots I get the "connect to iTunes" screen but it can't because it wants my password. The phone is in emergency call only mode and I can't get to the password screen. If I wait long enough the popup hits Restore Needed but I still can't do that because of the password thing. UGH!!
    Ok, got past the password (thank you) and ran the restore, but after quite a while it errors out: "The iPhone could not be restored. An unknown error occurred (1002)"
    Now what?

    Hi,
    Unfortunately that error usually indicates that you have a hardware issue, so you ay need to take it to Apple for them to look at it for you.
    From Apple article http://support.apple.com/kb/TS1275
    Try following the steps in this article and if no good, take it to an Apple store for them to look at.
    Error 23, 28, 29, 40, 1002, 1011, 1012, 1014, 1611: These errors may indicate a hardware issue with your device. Follow the steps in this article and also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. If the MAC address is missing or the IMEI is the default value (00 499901 064000 0), this can also confirm a hardware issue.

  • HT201364 "We could not complete your purchase. Unknown error "

    "We could not complete your purchase. Unknown error "
    I use Macbook Pro 13 inch Mid 2012
    Software  Mac OS X Lion 10.7.5 (11G63b)
    638 GB free of 749 GB
    What should I do ? and I can't download any app

    Some things to try.
    https://discussions.apple.com/message/20506462#20506462
    https://discussions.apple.com/message/22235736#22235736
    Try resetting the App Store and Clearing Cookies.
    Reset       Learned from Old Toad
    App Store support. There is troubleshooting and a contact link.
    Support

  • Am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, the iPod could not be restored. An unknown error occured (-1).

    Hi , I am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, "the iPod could not be restored. An unknown error occured (-1)." I would appreciate if anyone could let me know what the problem is and if it is possible how to fix it? Thanks

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • HT201210 My iPad is not recognized by Finder or iTunes when it is plugged into the computer.  i ran the Restore sequence and got an error message stating "The iPad could not be restored.  An unknown error occurred (1611).  Can this be fixed?

    My iPad is not recognized by Finder or iTunes when it is plugged into the computer.  i ran the Restore sequence and got an error message stating "The iPad could not be restored.  An unknown error occurred (1611).  Can this be fixed?

    iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes
    Security software issues covered in: iTunes: Troubleshooting security software issues - http://support.apple.com/kb/TS3125

  • "The iPod could not be restored. An unknown error occurred. Error 1603" Help!

    So I had recently jail broken my iPod(2G, 8MG), which was stupid of me and I regret it, but I kept having issues with it so I manually erased everything off my device from the settings straight on my iPod, then my iPod refused to go passed the apple logo when it restarted.
    I have updated my iTunes, I have put my iPod in DFU mode multiple times and have tried restoring it and it doesn't work, then I press "shift" (I work on a Windows) and then click restore and my downloads file comes down and I click on the firmware I downloaded which is 4.2.1 I believe. It starts to restore, then after around 5 minutes I get the error message "The iPod could not be restored. An unknown error occured. Error 1603."
    I'd love for some help, I'm starting to get frustrated and I do not have the money to buy a new iPod.

    Yu said: Jailbroken
    Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
    Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

  • The Iphone could not be restored. An unknown error occurred (26)

    Hello There,
    My iPhone 4s as of Saturday as been giving me this error. I attempted to re-charge it in the USB Port on my XBox 360, as I always do, and then this is what has been showing on my screen for several days now.
    I have attempted to charge it via a Computer, and iTunes let's me know 'The iPhone is in Recovery Mode and needs to be restored so that I can use it with iTunes'. Half way into the download, this error pops up 'The iPhone could not be Restored. An Unknown Error has Ocurred (26)'. I looked up online and could not find this specific Error Code, so I upgraded to the Newest Version of iTunes and tried once more, and to no avail.
    What can I do to rectify this problem? Any suggestions would be much appreciated.
    Thank You

    I've only found 2 things that can cause this specific error. Are to phones that have been jailbroken. Are you absolutely positive you never jailbroke it?
    If you're absolutely positive that it was never jailbroken, then you've hit a wall. The Flash chip that the phone uses to boot from is either physically damaged or has been so badly corrupted it's unwritable. Either way, there is no way to fix it.

  • HT201210 My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?

    My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?

    This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015

  • TS3694 How can I fix this type of error in iphone 4?"The iphone could not be restored. An unknown error occurred (3194) "please help me.

    Hi everybody !
    AT&T company is unlocked (factory)my iphone4 before 3 days ago so i want to restore to unlock iphone 4 with itunes but it is not restore.
    How can I fix this type of error in iphone 4?- "The iphone could not be restored. An unknown error occurred (3194) "
    please help me in nepali language(if posible) or english. thank you.

    http://support.apple.com/kb/TS3694#error3194
    This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue.

Maybe you are looking for