The policy store is not available - Oracle Access Manager

Hi,
I am trying to configure OAM in a new domain and I get the below error message in the OAMCONSOLE.
The policy store is not available; please see the log file for more details
The database security store has been configured using the below command :
C:\Oracle\Middleware\oracle_common\common\bin\wlst.cmd C:\Oracle\Middleware\Oracle_IDM1\common\tools\configureSecurityStore.py -d C:\Oracle\Middleware\user_projects\domains\OIMDomain -c IAM -p password123 -m create
The security store initialization fails with this error :
Caused by: java.sql.SQLIntegrityConstraintViolationException: ORA-00001: unique
constraint (DEV_OPSS.IDX_JPS_RDN_PDN) violated
Any help would be appreciated.

Hi,
There are one or two situations that can cause this message:
- the schema is already correctly configured, or is corrupt somehow (in which case drop/recreate the schema)
- different versions of Identity Management products have been installed in the same Weblogic domain (for example OID 11.1.1.7 and OAM 11.1.2). In this case, the products must be installed in different domains
- the environment (CLASSPATH, PATH) is for some reason pointing to, or including, a different domain containing a different version of Identity Management software. In this case, ensure that the environment does not have these references.
Please also see Note 1525714.1 and Note 1553293.1
Regards,
Colin

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